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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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Austria
1 review
0 helpful votes
Follow Nery K.
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I have bought a lot of this clothing page on the internet in the last year and honestly everything has been amazing. You definitely get more than what you pay for with many products.

Date of experience: May 16, 2020
Iceland
1 review
0 helpful votes
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I have been a regular buyer of this boutique, I had also recommended it to my friends. You can find a variety of trendy clothing, best value beauty products and adorable items at YesStyle. It is simply amazing!

Date of experience: May 16, 2020
Colorado
2 reviews
1 helpful vote
Follow KATE N.
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I only received a few items after about 2 months. They were awful. They would never answer my emails (only with another link to an emil that wouldn't go anywhere.) Never got refund. AWFUL! THEY ARE A SCAM!

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 16, 2020
- l. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Pennsylvania
1 review
0 helpful votes
Follow Julie S.
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Their clothing is junk it took me forever to get it then when I got it, it was nothing like I ordered. Their contact info is a joke, Please be careful do not buy from them they are a scam.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 16, 2020
- l. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

South Carolina
1 review
2 helpful votes
Follow Margaret W.
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I buy a lot online products and always receive them in a timely manner. Not from this company plus tracking system isn't worth your time because information doesn't show up to give you any idea when you'll get your order. Plus they repeatedly tell you they care and they don't (In short so sorry sucker!) because they got your money and you have no purchase. They will never sucker me in again!

Date of experience: May 15, 2020
Romania
1 review
0 helpful votes
Follow Diuca A.
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I have used this boutique several times and they always provide excellent service that arrives on time and all products are of high quality. I just placed another order with them and will continue to use their services for a long time!

Date of experience: May 15, 2020
Germany
1 review
0 helpful votes
Follow Piera S.
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I bought some accessories here and I loved them. They are cheap but of good quality. I will also order a blouse. I advise you to make sure to check the reviews before buying to establish your expectations :D

Date of experience: May 15, 2020
NL
1 review
0 helpful votes
Follow Constance H.
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This boutique is always amazing, it's my option on the internet! All clothing is always of high quality and the material and size is very accurate. Customer service is quick to respond and always helpful in dressing well on special occasions.

Date of experience: May 15, 2020
Austria
1 review
0 helpful votes
Follow Nana B.
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Thank you for your amazing service after receiving the faulty earrings. They offered me a full refund or a 120% store credit and I didn't even have to return the earrings. Thank you! Excellent service!

Date of experience: May 14, 2020
Finland
1 review
0 helpful votes
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Incredible service
May 16, 2020

Customer service from this online clothing page gave me incredible service when I needed it most. Thank you! I will definitely buy here in the future.

Date of experience: May 14, 2020
Luxembourg
1 review
0 helpful votes
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Very happy
May 16, 2020

I ordered the same dress in 2 different sizes for my daughter's formal, with the intention of returning the unwanted dress. I received credit from the store, which I didn't need. I asked for a refund, which was accepted without discussion.

Date of experience: May 14, 2020
Bulgaria
1 review
0 helpful votes
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Amazing!
May 15, 2020

I was online looking for clothes when I came across this boutique by chance. Her dresses are not only stylish and elegant, but also affordable. I bought the salmon and white dress. I didn't like the salmon color as it wasn't as shown, but the white is AMAZING! I was comfortable and I felt great. I am so glad I bought this dress and I am looking forward to buying a sequin one (I love sparkly clothes) sometime soon.

Date of experience: May 13, 2020
NL
1 review
0 helpful votes
Follow Temis A.
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I love the material and color of my new blouse. Easy to buy if you need it! Prices are really great and so is the material. Overall amazing purchase. I would buy from this company again!

Date of experience: May 13, 2020
Romania
1 review
0 helpful votes
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A happy customer
May 15, 2020

At first I was skeptical when ordering as it was online, shipping was fast, my dress has a special place in my wardrobe, I love to see it waiting for the perfect day to rock it. A happy customer.

Date of experience: May 13, 2020
Belgium
1 review
0 helpful votes
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I'm glad I did!
May 13, 2020

At first, I was skeptical when ordering this site because I found this brand on the internet, but I'm glad I did! Shipping was fast and the quality of the dresses is excellent! The dress I bought was the red dress and it looked the same as the picture on the page. The dress had a good weight, which made it feel high quality! I would definitely recommend checking the size so you can get the correct size for your body. I would definitely recommend this site and its dresses!

Date of experience: May 12, 2020
NL
1 review
0 helpful votes
Follow Brigyte H.
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It was very easy to find the store on the internet and the range of products was incredible. It was very difficult for me to choose just one dress because I loved them all. I loved the quality and appearance of the dress, I am very happy to have chosen this boutique.

Date of experience: May 12, 2020
Switzerland
1 review
0 helpful votes
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Beautiful!
May 13, 2020

I received a million compliments while wearing this dress! This dress is beautiful in pictures and even more impressive in person! Incredible fabric and high quality seams. Only 10/10!

Date of experience: May 12, 2020
Maryland
1 review
0 helpful votes
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Ordered a few sweater jackets and they can't be worn. I ordered 2xl as I like to wear sweater jackets over my winter sweaters. The jackets fit my 14yr old niece, who wears juniors, but the sleeves were 53" long. Oh, and forget trying to return their crappy clothes... it's impossible. The day I received the order, I followed the return instructions and received an automated email. "We will respond within 48 with return instructions". Never heard anything and no response to follow-up emails. I took the plastic bag with the sweaters and put them in the donation box. I did find the paper that came with one of the sweaters as proof I really was stupid enough to buy online from China. I also ordered the boots (blue) and the fake knit material sweater jacket. Saw reviews from other customers that I echo, just plain crap. Amazing that Anniecloth can respond to reviews BUT NOT TO RETURNS! Buyer beware...

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2020
- l. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Germany
1 review
0 helpful votes
Follow Eliane S.
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When looking for a sexy and stylish dress, this boutique is always my choice! I always get a lot of compliments on how beautiful my dress looks and I am also very satisfied with the way they fit me. The red blush dress is one of my favorites.

Date of experience: May 11, 2020
NL
1 review
0 helpful votes
Follow Fidela M.
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The website is so easy to use, her dresses always look exactly like the photos. The quality is amazing! They constantly post new dresses, I buy from their website whenever I can!

Date of experience: May 11, 2020