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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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Ukraine
1 review
0 helpful votes
Follow Armida R.
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Super satisfied
May 11, 2020

I am super satisfied with my purchase and especially with how fast the order arrived. The quality is amazing and the fit of the dress is perfect. I also love the range of styles available!

Date of experience: May 11, 2020
Canada
1 review
0 helpful votes
Follow Ofely A.
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Yes, I would recommend this online boutique! They have a dress for every occasion, body and style. I love this brand. He certainly was a standout on her dress! Love love love! Never wear a dress from another brand when I have an occasion, this is always my first visit on the internet!

Date of experience: May 10, 2020
Greece
1 review
0 helpful votes
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The site is easy to use and has many different clothing design options! I've spent hours there deciding which one I like best. Absolutely satisfied with the quality of your things! I received so many compliments wearing this dress last time!

Date of experience: May 10, 2020
Switzerland
1 review
0 helpful votes
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My absolutely dream dress!
I asked for the last minute and it is totally on time!
The dress exceeded my expectations and made me feel like a princess!
High quality dress
I hope to have another wedding soon to get a new dress!
Thank you!

Date of experience: May 10, 2020
Greece
1 review
0 helpful votes
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Absolutely spectacular! I love ordering on this page. I took her dresses to two parties at the beginning of the year and they were dresses that seemed like a total show, I hope to definitely reorder here.

Date of experience: May 9, 2020
Norway
1 review
0 helpful votes
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I am absolutely impressed! I was very impressed with your customer service and fast shipping. The quality is top notch, it was so classy and it fit like a glove. It was definitely a show buy here! I will buy future garments with this boutique from now on.

Date of experience: May 9, 2020
Ukraine
1 review
0 helpful votes
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The dress I ordered was a perfect one but was true to size, the color was amazing and just as exclusive to any other colored dress I had seen before, and the material and branding were impeccable. It arrived within a few days (express delivery). It has definitely been my best purchase, I trust 100% for another special occasion <3

Date of experience: May 9, 2020
Hong Kong
1 review
1 helpful vote
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I ordered a long dress on this website on Saturday night. On Monday I received an email saying that the warehouse was not the size I wanted and that the lovely lady went out of her way to fix the problem. He recommended that I downsize, but assured me that if it didn't fit, they could make an exchange. All in all, the problem was resolved super efficiently and I received my dress a few days later.

Date of experience: May 8, 2020
Luxembourg
1 review
0 helpful votes
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The quality of the skirt was amazing! I received it exactly as the models used it, it had not been altered. Shipping was good and the store was easy to navigate. I will definitely buy more items from here!

Date of experience: May 8, 2020
GB
1 review
0 helpful votes
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Great experience
May 9, 2020

I chose here the leopard leggings pants and it arrived in due time and very well packed. He looks amazing to me and I am very happy with him :) thanks for a great experience :)

Date of experience: May 8, 2020
Hungary
1 review
0 helpful votes
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Beautiful skirt
May 9, 2020

I received my beautiful skirt that I bought here and it was worth the price. The team was very helpful in letting me know how long the delivery will take and following up. Thanks team!

Date of experience: May 7, 2020
Bulgaria
1 review
0 helpful votes
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I ordered online and from home and my purchase arrived in a matter of days! I recently took him to a party and everyone loved it.

Date of experience: May 7, 2020
Sweden
1 review
0 helpful votes
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Incredible
May 9, 2020

The last purchase I made online here came to my house and it was incredible. I didn't expect the dress to be as beautiful in person as it was! I can't complain about the process, I love shopping at this boutique again.

Date of experience: May 7, 2020
Colorado
4 reviews
10 helpful votes
Follow Tiffany C.
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Five times I have been in touch with the terrible company for ONE dress that Annie Cloth says was delivered via USPS - I've checked with post office everyday, check with ALL neighbors and still nothing. Company refusing to send me new item or refund me until I FILE A COMPLAINT WITH USPS! What the hell - I don't think so. I purchased, usps delivered, someone obviously stole item yet won't refund or send new. Bad company. Will only give me a tracking number and that's it

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2020
- l. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

California
1 review
3 helpful votes
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DO NOT BUY FROM THIS COMPANY... or anyone that is using the same pics. Total bait and switch! Freight to return is ~$30-$40 and they do not guarantee they will accept returns. The product is SO BAD and 95% different from the very nice pics that they show. I am now seeing their same 'cute' clothing pics with a new company name... guessing they just keep changing biz names when the word gets out. I did report them to the FTC.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2020
- l. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Canada
1 review
0 helpful votes
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I am very happy with this dress, true to size and it fits perfectly. I have a big bust and a small waist. Super fast delivery, I would definitely buy from here again.

Date of experience: May 6, 2020
Belgium
1 review
0 helpful votes
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Delighted
May 8, 2020

I ordered a set of long skirt and top, two overalls and a skirt and everything is of very good quality, they have a lining so that nothing is transparent. It also takes a few days to arrive. I am delighted.

Date of experience: May 6, 2020
Ireland
1 review
0 helpful votes
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My new coat arrived, I loved to receive it and it is pure love at first sight, it is super soft and very warm, its size is unique, as it has no buttons and folds it adapts to all bodies, and then the combination of blue and Gray and designs, it's super pretty. I do not know if this year they will be very fashionable but I do not care, it is worth buying

Date of experience: May 6, 2020
GB
1 review
0 helpful votes
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I saw on this page a beautiful white blouse with a spectacular design. A few days later I received my order. Could not been more easy.

Date of experience: May 6, 2020
Texas
1 review
0 helpful votes
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This site is a scam
June 12, 2020

I ordered well over 200$ worth of clothing and received nothing. It's been 8 months and I still haven't received my money or clothing. They give no number and I've sent hundreds of emails. No one returns them. So I can say this site is a dirty scam and we need to do something.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2020
- l. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth