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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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I am super satisfied with my purchase and especially with how fast the order arrived. The quality is amazing and the fit of the dress is perfect. I also love the range of styles available!
Yes, I would recommend this online boutique! They have a dress for every occasion, body and style. I love this brand. He certainly was a standout on her dress! Love love love! Never wear a dress from another brand when I have an occasion, this is always my first visit on the internet!
The site is easy to use and has many different clothing design options! I've spent hours there deciding which one I like best. Absolutely satisfied with the quality of your things! I received so many compliments wearing this dress last time!
My absolutely dream dress!
I asked for the last minute and it is totally on time!
The dress exceeded my expectations and made me feel like a princess!
High quality dress
I hope to have another wedding soon to get a new dress!
Thank you!
Absolutely spectacular! I love ordering on this page. I took her dresses to two parties at the beginning of the year and they were dresses that seemed like a total show, I hope to definitely reorder here.
I am absolutely impressed! I was very impressed with your customer service and fast shipping. The quality is top notch, it was so classy and it fit like a glove. It was definitely a show buy here! I will buy future garments with this boutique from now on.
The dress I ordered was a perfect one but was true to size, the color was amazing and just as exclusive to any other colored dress I had seen before, and the material and branding were impeccable. It arrived within a few days (express delivery). It has definitely been my best purchase, I trust 100% for another special occasion <3
I ordered a long dress on this website on Saturday night. On Monday I received an email saying that the warehouse was not the size I wanted and that the lovely lady went out of her way to fix the problem. He recommended that I downsize, but assured me that if it didn't fit, they could make an exchange. All in all, the problem was resolved super efficiently and I received my dress a few days later.
The quality of the skirt was amazing! I received it exactly as the models used it, it had not been altered. Shipping was good and the store was easy to navigate. I will definitely buy more items from here!
I chose here the leopard leggings pants and it arrived in due time and very well packed. He looks amazing to me and I am very happy with him :) thanks for a great experience :)
I received my beautiful skirt that I bought here and it was worth the price. The team was very helpful in letting me know how long the delivery will take and following up. Thanks team!
I ordered online and from home and my purchase arrived in a matter of days! I recently took him to a party and everyone loved it.
The last purchase I made online here came to my house and it was incredible. I didn't expect the dress to be as beautiful in person as it was! I can't complain about the process, I love shopping at this boutique again.
Five times I have been in touch with the terrible company for ONE dress that Annie Cloth says was delivered via USPS - I've checked with post office everyday, check with ALL neighbors and still nothing. Company refusing to send me new item or refund me until I FILE A COMPLAINT WITH USPS! What the hell - I don't think so. I purchased, usps delivered, someone obviously stole item yet won't refund or send new. Bad company. Will only give me a tracking number and that's it
DO NOT BUY FROM THIS COMPANY... or anyone that is using the same pics. Total bait and switch! Freight to return is ~$30-$40 and they do not guarantee they will accept returns. The product is SO BAD and 95% different from the very nice pics that they show. I am now seeing their same 'cute' clothing pics with a new company name... guessing they just keep changing biz names when the word gets out. I did report them to the FTC.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I am very happy with this dress, true to size and it fits perfectly. I have a big bust and a small waist. Super fast delivery, I would definitely buy from here again.
I ordered a set of long skirt and top, two overalls and a skirt and everything is of very good quality, they have a lining so that nothing is transparent. It also takes a few days to arrive. I am delighted.
My new coat arrived, I loved to receive it and it is pure love at first sight, it is super soft and very warm, its size is unique, as it has no buttons and folds it adapts to all bodies, and then the combination of blue and Gray and designs, it's super pretty. I do not know if this year they will be very fashionable but I do not care, it is worth buying
I saw on this page a beautiful white blouse with a spectacular design. A few days later I received my order. Could not been more easy.
I ordered well over 200$ worth of clothing and received nothing. It's been 8 months and I still haven't received my money or clothing. They give no number and I've sent hundreds of emails. No one returns them. So I can say this site is a dirty scam and we need to do something.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.


Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth