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Annie Cloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Isn't it wonderful to sit down with a coffee or a glass of wine and enjoy this online boutique? I love it! Later, I go to the website and look at the full range of clothing and colors. The range of designs(styles and fabrics) and sizes is fantastic. Thank you, I will continue shopping with you.
I like to see this clothing store online, I can read carefully and also see the products up close. Delivery to the local post office is very convenient for me, free of charge and easy to pick up if necessary. I can mix and match with existing clothes!
Having used the services of this clothing store in Internet, I can certainly recommend them. Their fashions are updated with a wide variety for all sizes and their catalogs are charming. Receiving and returning your packages works smoothly.
I love my new cargo pants, this is the second pair I have bought and live in, they are comfortable, long lasting and look good. I recommend these pants if you are looking for comfort and style.
This is a Chinese based company. I wanted to return a dress that was too small across the bust line. Got a response that I'd have to pay for shipping back to China as well as insuring the item. The cost to return was more expensive than the dress so I opted for the 25% refund rather than send it back. Now someone from Goodwill can have the dress.
I never stopped finding something elegant and different from fashion here. The fit has always been good and also of quality. My sister also likes to choose clothes for her!
Have send reminder for a sweatshirt ordered 2 months ago and still not delivered. No tracking or follow up by them. Also not getting a return code for an exchange of size for pair of pant. Better buy from reputable company.
The clothes look great on the website, it takes forever to receive the clothes and they are for a very petite small woman who wears maybe a size 1 or 0. I am a plus size woman that ordered a 3x figuring it would be roomy. I emailed them when I finally got the package and said I would have to do the following: Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges(including possible custom fees). Your refund will be processed after our return center receive and inspect the return package.
Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
If you still want to return the package, you should email us for a return label within 7 days, the aforementioned deadline.
You can check the return policy here: https :// anniecloth. Com/information/Refund%20Policy
Great variety, always a wide range of clothing sizes and styles available, reasonable prices for quality. The staff is knowledgeable and provides good friendly service. The page is accessible 24 hours for working clients.
I love shopping online here as it is fast, easy and if there is a problem the staff is available to chat. Great variety, the price is reasonable. Since the stores are quite far from where I live, shopping online is much more convenient, and safe in these pandemic days.
I found that shopping with this boutique is very easy and fun. Their fashions are modern, made of quality materials(generally) and also suit older but elegant clients. I can recommend because they also have an excellent hassle free return policy.
This page is fast and easy to use and I love this option to buy clothes. I usually buy sale items instead of full-price clothing, so this page is accurate.
I find that this boutique has had during the many years that I have been buying them, the best range and quality of clothing for larger women. There are constant sales and I find that I get great bargains on clothes that I might have been thinking about buying but that may have been too expensive.
This shop is too good to be true, as their prices should suggest. If something is advertised as cotton it will be made out of polyester. The polyester has a distinct odor that does not wash out. The linen is linen, but the workmanship is poor quality. I ordered a pair of striped pants, they are corduroy, I guess they could be called striped but definitely not the same as the picture. I cannot believe any of the positive reviews are from verified actual customers.
Easy to follow and order website is also very easy. Large variety of clothing and delivery is fast. Returns when necessary are made within a reasonable time. I would highly recommend it to all the girls.
This CHINA company is a RIP OFF! DO NOT ORDER FROM ANNIE CLOTH. Annie Cloth will not even give me credit for items that I ordered BUT DID NOT RECEIVE! Poor quality material, poorly made, items not as shown and described on line, style not the same as shown on line. Sizes are incorrect... same size top some are too small and some are too large. Pathetic company, pathetic service. I am forced to donate an entire order that cost me $254.00 because returns are not affordable. Annie Cloth you should be ashamed of yourself for ripping off your customers!
It took months for my 2 t-shirts to arrive and when they did, it was such a disappointment. Instead of a sunflower being screen printed on the t-shirt, it was a poorly printed, shiny plastic sunflower sticker on a t-shirt. It looks so cheap and tacky.
Absolutely horrible clothing. Cheap and looks nothing like the pictures. I always praise when praise is due, but this place is horrible. I ordered many items. They shipped a couple then about two - 3 weeks later they shipped about 8 items more. I did not like any of the items at all. I emailed them the SAME day when I got the second shipment and they said the window to return had expired. I just got them. THEN, they sent email saying they were sending last shipment and I immediately said no. Do not ship. They refunded that. The clothes are cheap... well... again, you get what you pay for! Terrible!
Never shop here; this is a total scam site. They use other catalogs' pics as their own and then send you items that look nothing like what you think you are purchasing. Coat they show on their site is the EXACT pic from the Sundance Catalog and their East Wind Coat. The other pic is what they sent. TOTAL SCAMMERS.
The measurement are way off unless you are under 30 years old and weigh less than 120 lbs.
This clothing is made to wear skin tight, not what the mature classic woman would wear. This company caters to the youth. Most everything I purchased said cotton blend, but not 1 article ever mentioned spandex/latex in the contents. I am extremely allergic to latex which is in 5 of the 8 tops I purchased
I was very disappointed in the products!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members