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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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Products look great on your computer, they are cheaply made and so thin it wouldn't stand a single wash. I ordered in May got product 7 weeks later. Customer Service was no help. Their Return Policy is - you got to get it to China, at your cost, 30 days from your order. It took 2 months to get! "Waste your money here" should be their name. It is no more than a SCAM. REPORT THEM TO YOUR CREDIT CARD COMPANY - they are the only ones that can shut this down!
Absolutely do not purchase from this company. Another review here describes my experience and my opinion precisely. The items are crap. If you were walking on the beach in a third world country during vacation and you saw these items being sold for pennies, you would not waste your money. Then when they arrive they are mis-sized. I got two t-shirts - same t-shirt, same size - totally different in actual size. I tried to return that one and after demanding loads of information and a bunch of my time, they end up telling me that returns have to go to China, take a very long time, and are at my expense. They offer simply issue a 15% credit for new purchases on their site. Stay away. This is what's wrong with shopping on the internet. You will be sorry.
Ordered several items. When received they were not as ordered and some not true to size. Beware! Never did get all my $ back I. Some had material that was extremely subpar. Gave to Goodwill. Shoewere children sized and I ordered adult size.
I placed an order over two weeks ago and have yet to get any sort of confirmation of shipping. Even though I have reached out numerous times, all I get is a standard email response. Trying to get my money back and will never ever again order. Awful awful awful experience.
They always have clothes and gifts here that you can't find in any other online store. It is durable and easy to buy online and fast shipping. Very happy with their customer service.
I have always been happy with my purchases here on occasion, the return process is simple, I am happy with my new pants! The whip is suitable for my legs
I love the designs and sales... great quality, great fit and exchange or money back. Prompt delivery is a definite advantage. Modern styles for all types of bodies, also complement the shape. Simply perfect, thanks! Keep up the good work!
Most of my clothing purchases here have been exactly what I'm looking for, it's what I really like! Some of them are out of my age group, but there are still enough to look and buy.
I have been shopping here for several years. I bought everything from jeans to glamorous dresses and accessories. I always find the quality to be excellent, the great value and the deliveries/ returns are easy. There is a wide range for all tastes and any occasion. Just give it a try, you won't be disappointed.
I have bought a lot of clothes and accessories here and have never had a problem with the quality of the products.
Operators are also extremely helpful in helping via email.
I hope to sit down with a coffee and my pc to see this boutique. I also love to see more clothing options and details online with the ability to leave items in my cart for weeks.
I'm nervous and I could kick myself for not researching the reviews on Annie Cloth before making my purchase (31 days ago today). I'm making a TIK TOK about this company and warn everyone NOT to order!
I find this an easy website to navigate and the variety and options available are amazing. Most of the clothes are of a high standard and value for money. Check all the boxes and the clothes are elegant and fashionable. Not to be missed is the home section when looking to view hemiosa or upgrade wardrobe accessories.
I have bought another 2 pairs of secret support pants, I wore them literally and washed. Remain true to size and color gamut in the description is perfect and has been maintained. I love the shades of navy blue and metallic gray, very versatile for the whole year.
Excellent price too.
I love special online discounts as I feel like I'm in control and not pressured to buy something I don't need. It is my time to have a coffee. I tell all my friends about this boutique. Get on board Girls you do not know what you are missing.
I love the variety of clothing styles and the new stock that goes up regularly. There are always great deals and there are never problems with Paypal, refunds or exchange of items if necessary. You always get purchases quickly. I highly recommend this website for purchase options.
I found the pants fit very well and fit true to size. Knitted better than I thought. I can dress them up or down... very versatile. I bought them at a discount, the original price was still excellent.
Quality clothing in a range of affordable prices. Living away from a big city, we can buy accessories for me and good quality clothes online and receive them in 2 weeks. Otherwise, you would have to travel many hours round trip to buy.
It took 7 weeks to receive clothes that didn't look anything like the pictures, sizes were inconsistent and extremely cheap fabrics.
I've only received 4 out of the 5 items and 2 of the ones received are not what I ordered.
Their physical address is a lie as confirmed by the Better Business Bureau(they have a lengthy warning about companies like Annie Cloth and have been unable resolve complaints) They have no phone number. Tracking or returning the order is impossible.
They only accept PayPal as payment so you can't dispute the charge.
I find it hard to believe that any of the positive reviews aren't fake.
I would give negative stars if I could.
I always get compliments on my outfits. I cannot speak more highly of the quality and service. Very rarely do I return something because the style and fit seem adequate to me.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.

