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Annie Cloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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The clothes are the worst quality I have ever purchased in my 50 years alive. They felt like burlap, rough and had no elasticity to them. I ordered 12 items - all different shirts, a dress etc.
It was my first and last purchase with them. Target and Walmart have inexpensive yet decent quality - Anniecloth should be called "Garbage and NOT cloth" I tried multiple times to contact them to return the items and never received a response nor did I have the ability to obtain return labels or information on their website.
Love this style! So easy to use and navigate through the website, shipping is relatively quick depending on where you live, and the clothes are fantastic! Especially the blouses, they are all divine!
I made an online purchase here! Very interested in all your clothes! My order was delivered pretty fast: D everything is priced also affordable!
Their online clothing looks so cute, but in reality, when you receive it, it is of poor quality and wrong sizes.
Returns have go to CHINA so they say, but they will refund 15% of your order. I called my credit card and they
Put my money right back into my account.
BEWARE. IT IS A BAIT AND SWITCH. Once you have paid for the clothes you are stuck with poor quality items.
I've been shopping here for trendy clothes, just because they're the best way to get my clothes on without leaving the house. I get picky and choose from various designs. Shopping online makes it so much easier. So far they haven't let me down, I hope they keep up their fabulous service.
Good clothes and very generous discounts! It's easy to track whether your product is ready or not, making it a really reliable place for anyone to shop for clothing online. I love it!
IF ONLY I COULD GIVE NO STARS! LEARNED MY LESSON THE HARD WAY. PLEASE LEARN FROM MY MISTAKE. 5/24/2020 I spent $188.91 specifically for overalls because I am disabled and confined to a wheelchair and overalls make bathroom breaks easier for me than pants/jeans. 6/15 I sent an email asking when I should expect the order and telling them I will not be living at that address by the end of the month. I only received a default email response. 6/16 they sent an email saying it's on its way and no tracking number. 6/25 I sent an email telling them to cancel my order since it had been a month and I still hadn't received my order. 6/29 they sent an email saying it's on its way with an absurdly long tracking number that never worked. 6/30 finally the majority or my order arrived except 2 pairs of overalls which arrived a week or two later. I kept a dress and a couple of tees since they fit but the overalls didn't fit right so on 7/6 I sent the appropriate email asking for return labels so I could get my money back. WITH NO RESPONSE OTHER THAN AN AUTOMATED EMAIL. 8/8 I wrote my first sitejabber review. 8/10 I sent another email about return labels and a refund which they finally responded to saying that I will have to pay to send the items to China or I could get a 15% refund. 8/11 they responded to the sitejabber review and offered a 25% refund. So overall I had almost 3 months of added stress dealing with these people via email, I spent $140.28 in items I needed to return and on 8/19 I received a refund of only $29.38. DO NOT DO BUSINESS WITH THIS COMPANY UNLESS YOU WANT TO GIVE YOUR MONEY AWAY! PLEASE LEARN FROM MY MISTAKE.
This clothing page on the internet is one of the best I have ever experienced. I love the gallery option as it provides amazing photos for our reference. In addition, I consider that it describes how each garment would look. I have only bought from here a few times and eg all delivery is fast, even in a pandemic, I have not had any problems!
It's great to have so many clothing options at home. When you live in a rural place, shopping for the latest trends is not always available, here I have a great variety to choose from online
Good quality clothes, with real descriptions online. Easy, hassle-free returns with inexpensive return postage that makes online shopping easy. Fashions and life keep up with trends. Regular sales and promotions and good rewards for regular customers.
I bought a t-shirt for my daughter for her birthday. She loved it and she really liked that it fit her perfectly and she didn't need a size bigger. The ladies at this online boutique were very helpful and proactive.
HORRIBLE COMPANY. ORDERED 12 TEE SHIRTS LATER PART OF MAY 2020 FOR A TRIP IN JULY. NEEDLESS TO SAY NEVER RECEIVED PRODUCT UNTIL AFTER MY TRIP WHICH CAME TO ME 2 & 3 ITEMS PER SHIPMENT UNTIL BEGINNING OF AUGUST. PRODUCT IS EXTREMELY CHEAP AND TOTALLY MISS SIZED. DURING THE ENTIRE TIME KEPT ON EMAILING THEM THAT I WANTED TO CANCEL AND RETURN PRODUCT AND THEY PLAY THE GAME BY SENDING STANDARD EMAIL WITH NO HUMAN ATTACHED. PRODUCT IS SHIPPED FROM SAN FRANCISCO BUT THE COMPANY IS LOCATED IN CHINA. I JUST REC'D AN EMAIL THAT THEY SAID THEY SENT ME AN EMAIL TELLING ME I EXCEEDED THE 15 DAY RETURN POLICY AND THAT ALL OF THE PRODUCT NEEDED TO BE RETURNED TO CHINA. THIS IS AFTER I SENT 15 EMAILS TO THEM WHICH THEY IGNORE. THEY ARE CROOKS AND THIEVES WHICH DOESN'T SURPRISE ME - ITS CHINA.
I ordered a dress and what I received was nothing like the dress advertised. What I ordered is cotton overdress with polyester under dress with a cotton ruffle. What I got was a polyester sheath dress that had no resemblance to the dress advertised. And of course, talking to customer service is going to put me past the 30 day return window. Right now they are offering me 15% off a future purchase. No thanks! These online clothing sites only get one chance to keep my business. P.s. Their site does not allow you to post a review.
I love dresses, I can't wait to see what is always here. The service is outstanding, as is the knowledge of fashion. The staff is very friendly and helpful on the chat line. Overall, the most efficient company I've dealt with.
I have been a customer for over 2 years. I always had great service and I love clothes. Returning items is very simple. I love getting clothes here and browsing this page to see fashion trends.
The worst! Wrong sizes, terrible quality, customer service nightmare!
Located in China
BBB terrible reviews
Terrible reviews all over the internet.
All their positive reviews are written by their company.
Don't be fooled!
Do NOT ORDER from Annie Cloth!
Beware!
Usually I like to order through this online store because you can order it and your product and check the color. My online order was perfect, perfect color. So in the future I will buy here, I have confidence to order online here.
With clothes from this online boutique you do not see other people dressed like you, you always receive good comments about what you are wearing, I have been a client for years, the opinions of clients seem very useful to me.
I love receiving my order and seeing new models of what I like... there is usually something I like and it is easy to order. If not, I return it in the package included with the order... so simple, it's great, I recommend everyone to give it a try ;)
The range is modern and consistent with size, comfortable and resistant. I always go directly to this page when I want to buy clothes that I can trust. Delivery is always fast.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members