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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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Virginia
1 review
1 helpful vote
Follow M M.
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DO NOT BUY FROM THIS COMPANY! I never give bad reviews but I feel that it is my duty to warn anyone about this company. After waiting 47 days, the order finally came, and like other reviews, the products looked nothing like the pictures and the quality is pathetic, at best. Like others, I will more than likely donate these clothes to charity, as the shipping back to China is exorbitant. Please don't be fooled by the lovely pictures posted by Anniecloth as the product you receive in no way matches the lovely pictures.

Date of experience: August 10, 2020
France
1 review
0 helpful votes
Follow BIBLIS W.
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I bought my dress online here and the delivery was never late from the scheduled delivery date, it was also easy to track. I didn't have many expectations, but it turns out that the style satisfies me! Still the purchase process was easy.

Date of experience: August 10, 2020
Germany
1 review
0 helpful votes
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I love it
August 11, 2020

Fast delivery, great products, I have bought from them twice and I love it! I would recommend this clothing website to all girls!

Date of experience: August 10, 2020
Switzerland
1 review
0 helpful votes
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I am very happy with this website. It has become my option to buy fashionable clothes. I have bought a lot of blouses here. I pay less than half of what I would have to pay for international shipping as I live in a relatively remote part. I have loved almost everything I have bought, I have recommended this site to several friends and to my sister. I know I will keep coming back. Thanks!

Date of experience: August 10, 2020
Colorado
1 review
1 helpful vote
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Received 2of 3 items after emailing continuously and the quality is horrendous. Some seams were already unraveling when I took them out of the bag.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2020
Tennessee
1 review
0 helpful votes
Follow Pamela R.
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This has got to be the worst online clothing sites, ever. Your order takes forever to arrive. That is IF it arrives. Every item ordered and paid for that might arrive is cheaply made, carries a disgusting odor, the tracking number is a joke. I hope that the coronary is not being carried by their clothing, something to seriously consider. Material is very odd, sizing is nonexistent. I wish I had read the reviews first. Also wish that the sta rating system went into negative stars. "Please send us your order number" response is just as bogus as their pretend business. Save your time Annie cloth, I already know what to expect. Your so sorry =gottcha, your money and your trust.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2020
France
1 review
0 helpful votes
Follow LAUREANA M.
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Very easy to use, you have a wide amount of rpa to choose from.
The best place to buy without leaving my house! Very reliable site, always has special offers and discounts.

Date of experience: August 9, 2020
NL
1 review
0 helpful votes
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Amazing website!
August 10, 2020

I love how this online boutique sells a wide variety of clothing and accessories. The website is generally easy to navigate, I can find the styles you are looking for very easily.

Date of experience: August 9, 2020
GB
1 review
0 helpful votes
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Very reliable!
August 10, 2020

I have ordered clothes with this website several times. I usually place large orders in order to exceed the free shipping limit, and it's always been easy and hassle-free. The website clearly indicates when items are expected to ship and sometimes I am a bit surprised when it ships much earlier than I expected. Everything has arrived in perfect condition and as indicated.

Date of experience: August 9, 2020
Florida
1 review
2 helpful votes
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Buyer Beware!
September 8, 2020

Total Scam! Once you finally received them, the clothes are junk. Really poor quality. I tried to return everything... spent a fortune sending it back to CHINA only to have it returned 3.5 MONTHS later. The post office and packaging said that the receiver never picked up the returned package so they sent it back to me. The company said there was nothing they could do since they "didn't receive the clothes."... Now I'm stuck with the cost of the clothes and the cost shipping! DO NOT BUY ANNIE CLOTH!

Date of experience: August 9, 2020
Nevada
1 review
0 helpful votes
Follow ARIADNA R.
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Awesome dress
August 10, 2020

I like all the things that this website sells, it is incredible, especially for fashion clothes. The price is cheaper than other places without losing quality, and there is always a discount!

Date of experience: August 9, 2020
New York
1 review
0 helpful votes
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Incredible quality
August 10, 2020

Every order that I have placed in this online boutique has always arrived on time and the clothes are of incredible quality and last a long time compared to many other clothes from other sites. The variety is incredible and I don't buy my clothes anywhere else on the internet right now!

Date of experience: August 9, 2020
New Jersey
1 review
1 helpful vote
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Although everything on their website looks wonderful, all 3 things I ordered were of such poor quality that I wouldn't even give them away. A "cotton-blend" dress felt like vinyl. A pair of sandals that looked like they were leather in the pictures were made of cheap plastic. And a pair of linen shorts came nowhere near to fitting properly. All of their items are shipped from Ghangzou China. My items took 1-2 months to arrive. As soon as they arrived, I initiated a return (I wasn't allowed to do it sooner while they were in transit.). They told me that while I was free to return the items, I had to pay all of the return shipping costs plus customs fees to get them back into China. Not only was it expensive, but it would take a long time. Alternatively, I could take a 15% refund. This company is essentially pocketing 85% of everyone's order. In my opinion, they should not be allowed to do business in the US. Save your money and shop elsewhere.

Date of experience: August 9, 2020
GB
1 review
0 helpful votes
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Very easy
August 10, 2020

Okay, I've had many experiences with online stores and this is by far the best. It has excellent prices if you are looking for modern clothes this is your place. I always buy clothes and accessories here! The website is also very easy to use, and there are always sales! I highly recommend it!

Date of experience: August 9, 2020
France
1 review
2 helpful votes
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Scam and disappointment
September 8, 2020

The Annie Cloth site under enticing presentations is Chinese online sales site that does not respect its customers
Orders placed on the basis of an attractive colour catalogue do not comply, such as, in particular, the ordered sizes S are delivered in L or XL and the materials described are not those delivered
And clothing purchased, for the most part, is not usable
So that when you want to make a return with refund request, in accordance with the rules posted on the site, the exchanges of mails to know the practical terms are voluntarily long on the part of the seller, so that after fifteen days delivery date (unverifiable), he declares that the return request is out of time
End of story and you end up with unusable clothing
The Annie Cloth site has anti commercial rogue methods which is confirmed by the reviews on the various forums
I advise potential customers not to visit this site and to buy
To be avoided strongly

Date of experience: August 9, 2020
Illinois
1 review
1 helpful vote
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I ordered a dress I thought was cute, it looked horrible when it arrived. Clothes seem to be made for small busted women. I'm not.

Returning an item means returning it to China, paying shipping, return charges and customs fees. Or if you don't want to do that they will give you 15% cash refund. Not worth it.

Date of experience: August 8, 2020
GB
1 review
0 helpful votes
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Super affordable
August 9, 2020

I recently bought a nice coat, absolutely excellent affordable prices, and fantastic shipping rates at this online boutique! Easy to use site and even save your cart if you close the page. The favorites or wish list function is also very useful!

Date of experience: August 8, 2020
GB
1 review
0 helpful votes
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Absolutely incredible
August 9, 2020

I love this website, easy to buy and easy to navigate. The variety of clothes is great! And as someone who is still in school, the frequent discounts are amazing!

Date of experience: August 8, 2020
Germany
1 review
0 helpful votes
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Good!
August 9, 2020

This is an EXCELLENT online clothing store that sells EVERYTHING I like to wear! Discount every month and sell modern clothes. Shipping is fast and so far no problems with my orders.

Date of experience: August 8, 2020
Utah
1 review
0 helpful votes
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Great ease
August 9, 2020

I had to return a shirt from the items I bought here because they did not fit. The process was not too complex and the credit was applied as soon as they received it. I have been sitting around buying clothes from you for over a year now and with no problems using this website was a breeze! Thanks!

Date of experience: August 8, 2020