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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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New York
1 review
1 helpful vote
Follow Lori S.
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Horrible company
September 30, 2020

Please Do not order from this website! They have very poor quality clothing poor fit incorrect colors pictures do not look like products and returns are impossible!

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2020
Texas
1 review
0 helpful votes
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While I totally understood that my order would take time due to virus etc, was expecting the items ordered to have been at least sewn. Seems left unstitched, chunks of garment cut out oops, elastic band just floating kinked up. Whats the point of returning the items when it took three months to receive item JWACO*******. I will never see any monies returned! If I could give them - 100, I would!

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2020
Sweden
1 review
0 helpful votes
Follow PIEDAD S.
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I love this website! Sell such a variety of clothes at incredible prices. I have been looking for a particular style and this boutique has it all, I will 100% buy this website again in the future. I highly recommend it! :)

Date of experience: August 17, 2020
GB
1 review
0 helpful votes
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Excellent
August 18, 2020

I love my new coat, amazing value for money. This is a great fashion website, I tell you about it and I recommend it to all my friends.

Date of experience: August 17, 2020
Florida
1 review
0 helpful votes
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I love it!
August 18, 2020

I love finding fashionable clothes at good prices on the internet. Finally, I found it on this website! Very happy! I can't wait to receive my skirt and blouse set.

Date of experience: August 17, 2020
Germany
1 review
1 helpful vote
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PRETTY IMPRESSIVE!
August 17, 2020

I actually started shopping on the site a couple of months ago. The delivery time is not too unreasonable and it is definitely fine in the specified time! The variety of clothing they offer is incredible; You can find practically any style you really need at affordable and reasonable prices. They seem to always have discounts, that's always a bonus! Overall, I am so glad I decided to buy from you!

Date of experience: August 17, 2020
Canada
1 review
0 helpful votes
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Wonderful site
August 17, 2020

I ordered some things, like my favorite skirt, I was very impressed and the shipping was good, now I wear the clothes that I bought here daily, I am placing a second order.

Date of experience: August 17, 2020
California
1 review
0 helpful votes
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Had to give 1 star--but really I give 0 STARS!
THIS COMPANY MAKES REALLY CHEAP PRODUCTS--AND THEIR PHOTOS DO NOT REPRESENT THE PRODUCTS AT ALL! On top of that, they send from US distribution centers but you can not return items there--you have to return to China--Cost to ship a package: $70! This is for $100 worth of product. Can't get anyone on the phone. I recommend you steer clear of this company!

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2020
Canada
1 review
0 helpful votes
Follow CATERINA H.
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Very good and easy website to buy many clothes from my pc. Also fast shipping with high expectations that I am never bothered with all the clothes that I have been ordering from this website.

Date of experience: August 16, 2020
Italy
1 review
0 helpful votes
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Good and fast delivery
August 17, 2020

Pants bought online here. Fast delivery and products true to description. I just placed a second order and waiting for it to arrive. Hopefully as good as the first time.

Date of experience: August 16, 2020
North Carolina
1 review
0 helpful votes
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I love my new sweater!
August 17, 2020

On this website they are reliable and have excellent offers. The selection of styles improves more and more and, therefore, it has become my online store to buy fashionable clothes! I can see here what is trending and in fashion, buy it easy and fast from the comfort of my home!

Date of experience: August 16, 2020
Texas
1 review
0 helpful votes
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Cheap stuff from China
September 30, 2020

DO NOT ORDER FROM THEM. CHEAP. CHEAP CHEAP CHINA STUFF JUST TO GET YOUR MONEY. I orders 3 tops and a pair of sandals. I should never have ordered multiple items in a first order. First, the delivery took a long time, a week before shipped and the several more weeks before delivery.

The tops were cute in the pictures, but when I received them they were so cheap and poorly made. Two of the tops fit ok, but the design was a iron on style and didn't have any finished edges ( sleeves, bottom edge and even around the neck were just raw fabric edge). The other top was a very cheap see through fabric and 2 sizes too big

The sandals were also sooooo cheap. They were more like shower shoes and the color was nothing like the "gold" shown on line.

NEVER ORDER FROM THEM.

Date of experience: August 16, 2020
Canada
1 review
0 helpful votes
Follow MELUSINA K.
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Perfect
August 17, 2020

This is my first online purchase here. I absolutely love the skirt I ordered. Hope to win a $ 50 coupon too hehe. Big thumb up

Date of experience: August 16, 2020
Germany
1 review
0 helpful votes
Follow alexandra m.
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Buy clothes online at this boutique. I really enjoyed the shopping process because their selection of styles is endless with a wide variety of prices and quality. Also, reading the reviews that are left on the website is always helpful when making a purchase. Really happy with the price and quality of the shirts I bought, I just placed another order yesterday.

Date of experience: August 16, 2020
Illinois
1 review
1 helpful vote
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This is my third time shopping for clothes online here, it has really accommodated my tastes. There are a variety of high quality designs that look super cute and sophisticated! I highly recommend to all girls looking for affordable yet charming fashion! I already received my sweaters :)

Date of experience: August 16, 2020
New York
1 review
0 helpful votes
Follow K L.
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Bait and Switch
September 30, 2020

I don't know what the photo stylist in the AnnieCloth pictures did to make the clothing look reasonable, but the reality is cheaper and more dowdy than I imagined. Frankly they don't even look like what I ordered. I didn't expect much at the price point, but I got less. Stay away. The styling is not the same as you see in the pictures, threads are hanging off multiple places per garment, the stitching is more like basting than permanent garment structure. I needed some loose dresses for a specific purpose but as soon as that is over, I will be donating them.

Date of experience: August 16, 2020
Oregon
1 review
0 helpful votes
Follow Ruth L.
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This company's return policies are terrible and the quality of the material they use is cheap. I received a collection of most cheap-looking shirts. One in particular looked nothing like the photograph on their website. They made me jump through all kinds of hoops (taking photographs of the product and the labels). Even when they finally agreed to a percentage of refund (or else I had to pay return postage to China) they refunded a lower percentage than they agreed. What they call "cotton" looks and feels like a cheap blend. Please don't waste your time and money! I looked on the website for the Better Business Bureau, and apparently they gave a false address. There is no address in the U.S. for this company. Don't let yourself be scammed by these people.

I wanted to add that from one of the other reviews I learned about https://econsumer.gov/ where international scams can be reported online. If you are one of the many people in the U.S. who have been scammed by this company, please file a report with them. There is strength in numbers, and perhaps something can be done to stop this company from doing business in the U.S. if enough of us report it.

Date of experience: August 15, 2020
France
1 review
0 helpful votes
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Good quality products
August 16, 2020

The products in this online boutique are priced better than standard stores in shopping malls! Many of the clothes that I bought were very well made and with well done seams. The quality of the style itself has improved a lot compared to the first time I bought it, I am very happy. Bear in mind, shipping takes a little longer than normal, but it's worth it.

Date of experience: August 15, 2020
Germany
1 review
0 helpful votes
Follow eden s.
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I don't even know where to start! This website definitely offers the best shirts at the most incredible prices. There are always different promotions going on and I can always count on the discount. I always feel rewarded when I shop here.

Date of experience: August 15, 2020
GB
1 review
0 helpful votes
Follow Betania G.
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Very good website to buy fashionable clothes. I love the free shipping over $ 50 and discounts on popular accessories. It's good to see so many reviews from other customers because some of the clothes are very different from what the girls in my city are used to. I will definitely keep shopping here

Date of experience: August 15, 2020