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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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THIS COMPANY IS A BIG PIECE OF SH---, THERE IS NO CUSTOMER SERVICE, IT IS B/S THAT YOU CAN RETURN IT. THE RETURN ON THE PACKAGE WILL SAY SAN FRANCISCO CA. BUT IF YOU WANT TO RETURN IT YOU SHIP TO CHINA. WHO THE HELL IS GOING TO DO THAT. MAKE SURE IF YOU BUY FROM THEM YOU USE PAY PAL OR A CREDIT CARD, SO YOU CAN GET A CREDIT. THIS PIECE OF SH-- SHOULD NOT BE ALLOWED TO BE IN THE U.S.A. GET THE HELL OUT OF MY COUNTRY.
Great website with discounts for all the girls! It is a gateway to affordable clothing. The website was easy to use, I can spend hours shopping.
I don't usually shop at clothing websites, but this is a great website. Very reliable and the delivery process VERY fast to purchase from others, the quality of the clothes is very good too.
This site does not even deserve one star. I ordered $200 worth of merchandise well over two months ago and the only thing I received were the $2 earrings as a bonus gift. I tried contacting them several times and got the same canned email response that didn't tell me anything. I have contacted the credit card company I used and they are working at deleting the charge. I have learned a valuable lesson. NEVER order from a site that you don't recognize as reputable. Whoever posted the raving reviews on this site were clearly written from Annie Cloth employees. They also use pictures of clothing from other sites to show you what you will receive. I should have known from the prices that it was too good to be true. I was scammed. Won't happen to me again. SAVE YOUR MONEY!
I love this website. So many clothing options in one place. I can buy so many different styles on one site, which is convenient. The purchase process is easy and safe. Delivery times vary by shipping site and generally provide good quality. I highly recommend this site.
Thanks Annie Cloth for making shopping for clothes so easy, my dress arrived at my house without problems, it took a while but it was worth it, I am so happy that I will recommend you!
Shopping at this online boutique has always been a pleasure. They have a wide variety of clothing to choose from, delivered as shown on the page and right on time.
Today is August 19th. I placed an order on July 7th. The money was immediately deducted from my PayPal account but other than a confirmation of the initial order, I have not heard anything from the company. I've sent several emails asking for a status of my order, but no response. What sort of a company is this? I can understand if there is a delay, especially in our current pandemic crisis, but please let me know. It just takes a minute or two to send an email response. Needless to say, I will never order from this company again.
Below is a copy of the email confirmation I initially received with my order number.
ORDER HBOBB******* confirmation
Dear liz
Thank you for your purchase!
We're getting your order ready to be shipped. We will notify you when it has been sent.
View Your Order
Or Visit Our Store
Items In This Shipment
Women Summer Solid Casula Loose V neck T Shirt Tops
White / M * 1
$14.78
Women Summer Solid Casula Loose V neck T Shirt Tops
Green / M * 1
$14.78
Women Summer Solid Casula Loose V neck T Shirt Tops
Sky Blue / M * 1
$14.78
Total
$60.85
Your
I ordered a number of things and it took about four weeks to arrive. Some pieces are better than others but none are great quality. If you're looking for some inexpensive pieces to mix into your wardrobe they're OK, but just know that's what they look like - inexpensive pieces. If you don't like something it'll be too expensive to return it.
I was so hesitant to try them and decided to give it a shot. I placed an order and reviewed where the company was located. Company claims United Kingdom which is untrue. My credit card was charged within five minutes. After further research that evening, I immediately canceled my order via email To Annie cloth. I followed up everyday and told "you wait longer" no cancel. I then notified my credit card company.
Today, over 7 weeks later, I get a dirty plastic bag with a hole. Inside or the items I ordered and I have never seen such poor quality everything is polyester.
Wide variety of clothes to choose from from this website. The ordering process is easy to follow. I will definitely recommend it to my friends! Shirts are highly recommended!
I spent over $100, my fault. I liked the pictures of clothing items, but when I received the items I was so disappointed. They were not true to size. The fabric was of poor quality. One item didn't even resemble the pictures. I will never purchase clothing from them or any online store like them. I didn't even try to return them, in fact, I just threw them in the trash. I don't know about any other item. I ordered them back in June and didn't receive them until August. Never again. Money lost, lesson learned.
Incredible I just love the amount of clothing this website offers! I bought the vetido online and it was ready, delivery was adorable and easy. I will definitely buy again! A good online store!
Great designs and great styles! The clothing prices on this website are very affordable and they have good free shipping options to spend a lot at once. Overall, I was pleasantly surprised by the easy transition, thank you!
Shopping online for my new bag was nice and smooth. I am very happy to buy from this website and will update the rating once I get them. Looking forward!
This website offers excellent quality clothing and excellent service. I have been shopping for shirts and blouses for the last 3 years. Never disappointed with you.
Great service, easy to order, great deals and discounts, I was really satisfied with my purchase on this website! My dress is as expected, appropriate size, bin manufactured, the color is very good, just as I imagined it.
Absolutely the worst quality clothing I have ever ordered. The shape isn't correct, body parts will hang out. THE WORST SMELL I HAVE EVER ENCOUNTERED WITH ANY PACKAGE.
FABRICS ARE ALL BLENDS, do not believe their website. There are not reviews on their site because the site won't allow you to access the fields.
Worst purchase.
To return, it Hass to be shipped to China and you are responsible for shipping fees as well as custom fees. And we were returning if they offer you some kind of 15% cash back, I have no idea how they plan on giving you cash from China.
The clothing was in US dollars but I purchased in Australia and it didn't state us dollars. Products ended up being very expensive but terrible quality both fabric and workmanship. Sizing was all different and when I followed their return policy I got nowhere. I spent a further $38 returning the products but no refund. The mucked aroubd sending emails back and forth promising this and that but nearly 8 months later no refund. Dont purchase! Use a better site. This is both a sham and scam!
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.

