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Annie Cloth

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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NL
1 review
0 helpful votes
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I loved everything
August 25, 2020

I loved everything I ordered on this website, good quality and good sizes, I will ask again for sure. The price is the best they have. Clothes at a good price and reliable shipping, what more can I ask for?

Date of experience: August 24, 2020
Sweden
1 review
0 helpful votes
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The best decision!
August 25, 2020

I just made my first purchase on this website. It was easy to order, the clothes are true to size, and the quality is good. Also the order arrived quickly, the follow-up was pleasant.

Date of experience: August 24, 2020
NL
1 review
0 helpful votes
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Excellent website
August 25, 2020

I love the shirts that they have given me, they bought them on this website. The delivery is fast, they have incredible customer service, I highly recommend it, I will be a regular customer of this online clothing store.

Date of experience: August 24, 2020
Switzerland
1 review
0 helpful votes
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Very good
August 25, 2020

The quality of the clothing fabrics on this websiter is very good, much better than what is seen in the photos and they look very good. I also like how detailed they are with the order shipping. I am looking forward to buying again in no time.

Date of experience: August 24, 2020
New York
1 review
0 helpful votes
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Perfect
August 25, 2020

Perfect treatment, and the clothes in general well; The jacket that I bought in this online boutique was exactly as I expected, it is quite good.

Date of experience: August 24, 2020
Australia
1 review
0 helpful votes
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The best election!
August 25, 2020

Fast delivery, excellent communication and very accommodating. I needed an outfit for a very special occasion, they quickly answered my questions and helped me find a solution. Now I consider myself a regular customer of this online boutique.

Date of experience: August 24, 2020
New Zealand
1 review
0 helpful votes
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My shirt is beautiful and comfortable. Very well done. It was shipped on time. I will definitely order from this online boutique again.

Date of experience: August 24, 2020
Illinois
1 review
0 helpful votes
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Buyer beware
September 30, 2020

This is absolutely the worst experience I have ever had buying clothes on-line. The quality of the clothes are terrible and they wouldn't take my returns. The clothes also took over 6 weeks to arrive. This company is not trustworthy. My sister warned me after I had ordered and she was 100% correct. If you value quality and customer service don't order from these hacks.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2020
Washington
1 review
0 helpful votes
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CRAP from Annie
September 30, 2020

Buy at your own risk! Items are from home sewing machine somewhere in China. My order took 6wks. I could've made them myself for 2/3 the cost.(I checked) I threw all 3 sweaters in garbage. One "sweater" was made from polyester furry bathrobe fabric. But it wasn't suitable for even that. The brand label name was "Mistook". HA! THAT'S FOR SURE!
Garbage! Beware! One star is too kind.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2020
Canada
1 review
0 helpful votes
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My coat is as described on this website. Fast shipping, very short time arrived, it was a good shopping experience with a great selection. I love it, thanks.

Date of experience: August 23, 2020
Italy
1 review
0 helpful votes
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Hello, updates and follow up of this web site with my order were easy by email. The package was discreet. The size of the dress was fine. Quality was exceptional.

Date of experience: August 23, 2020
Norway
1 review
0 helpful votes
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I was very afraid to buy online here. I am very satisfied with my order, beautiful dress, as seen in the picture. I can't wait to use it. Thanks girls. I recommend this store to everyone!

Date of experience: August 23, 2020
Switzerland
1 review
0 helpful votes
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Good quality clothing
August 25, 2020

In general, this online clothing store has good quality clothing at a reasonable price. The shipment was reliable and takes about 21 days to reach my country. It can be a bit time consuming, however I love the selection and the styles, they are worth it.

Date of experience: August 23, 2020
Germany
1 review
0 helpful votes
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Very good!
August 25, 2020

I have already made several orders in this online store, only once was it a controversial case, but everything was resolved. Good prices, fast delivery. Very good!

Date of experience: August 23, 2020
Canada
1 review
0 helpful votes
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Before I was skeptical of ordering from this website. I had a chance. And it was worth every penny. Although the clothes are reasonably priced, the quality they offer is amazing. Sometimes though there is a delay in shipping. So you have to be patient, but the customer service is very friendly and helpful.

Date of experience: August 23, 2020
District of Columbia
1 review
0 helpful votes
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This online store has great deals. Order various blouses and sweaters here. Also very helpful and fast customer service, page is easy to navigate!

Date of experience: August 23, 2020
Canada
1 review
0 helpful votes
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Recommended website
August 25, 2020

I like this formal dress, the style is what I expected and it looked as good as online. When I tried it, it seemed perfect. I will recommend people to shop with this boutique on the internet. Thank you.

Date of experience: August 23, 2020
California
1 review
0 helpful votes
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The best website
August 25, 2020

I love this beautiful skirt that I bought on this website. I'm happy with the quality, the great stuff, and it's not too shiny. The texture is thick and it looks classy in red color, I love the color.

Date of experience: August 23, 2020
GB
1 review
0 helpful votes
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Very recommended
August 25, 2020

Great experience with this clothing website. I love the variety of clothes of different designs, especially the dresses that, so far, have seemed phenomenal to me.

Date of experience: August 23, 2020
Canada
1 review
0 helpful votes
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Very impressed
August 23, 2020

I bought a coat for a wedding and was very impressed with the service. I got so many compliments that it was great to be able to come back a few days later to buy another. I would definitely use this website again.

Date of experience: August 22, 2020