On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Annie Cloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I placed an order for a nice dress on this website about two weeks ago, I just received it and the quality of the clothes is excellent (considering the price, of course). I will certainly repeat
Their adds are beautiful but deceiving. I ordered the plus size because that is what their measurements said that I should order. All items where too small. Emailed them that day to get a return. Told that it would take a matter of months to receive the refund but I could get a 15% cash refund to alter the items. Took me several letters to ask questions. Told the measurements are not for the US but Asian. All around bad deal. Please advice others to not use this website.
Do not buy from them. The clothes are small. I would have needed to go up at least 4 sizes for the clothes to fit. I wanted to return the clothes but was told I would need to seend to China at my own expense or accept 10% refund. I ordered the clothes on 05.26/2020 and I did not receive until 07/10/2020.
Very satisfied with the treatment received on this website both in the purchase and in the change of size, they are very efficient and fast, in good time for their work. The blouse has a good quality and is very comfortable
Honestly for the price of the clothes in this online store it is great, my shirt fits me very well, it is very sexy and my partner loves it. It is quite large as it is elastic. I recommend it 100%.
I was so very disappointed. I mistakenly ordered several items since the prices were so cheap. But cheap is what you get. This is not what it seems. They seem to use photos from another retailers catalog and then knock off a cheap copy. Nothing was quality made. I would have returned every thing but then I would have had to pay shipping back to China, which was ridiculously expensive. So I'm hoping that I can just save someone else from making the same mistake I made. Look at the earrings I ordered. The quality looking aged patina on the copper earrings from the catalog picture is nothing like the cheap earrings I received. The first photo is what I got. Which I am too embarrassed to wear. The second picture is their catalog photo. Which I believe is ripped off from another retailer. It is certainly not what they are selling. I could have taken these pictures of everything but didn't want to take the time. Not to mention that it took a month to receive the order. I had Even opened a PayPal complaint because it took so long to get it. This place is a scam.
-Exceptionally slow delivery, 24 days.
-Colors dull, material appeared cheap. Not at all like pictures in ad.
-Would not make good rags.
+Did respond promptly to e-mails requesting to return.
-Discouraged returning because of shipping costs and unreliability of mail. Offered 15% cash refund instead.
+Applied refund promptly.
-Refund was 11%, not the 15% offered.
-Made in china.
The dress I ordered in this online boutique is great! My daughter bought it for a cosplay, it is thick and bushy for the price it has, the finishes are very good, I recommend it.
The skirt is wonderful, as seen in the photo on the website. The flight is real, it is fine, it does not show anything and it is well finished, no loose thread or badly sewn. It's perfect. Very comfortable and made of lycra.
I ordered several sweaters here, they fit me quite well, they fit, they are comfortable and the fabric is of good quality. I have washed it a few times and they are perfect
This is the worst clothing company. Nothing they sell looks like the pictures. Very bad quality and very bad customer service. Please do not buy any products from Annie Cloth!
I don't have any photos of the clothing, as I gave it all away!
T-shirt sizes run much smaller than usual. Looked cute online, Llamast'ay 6 Feet Away. Shrunk even when washed in cold water. See pic of unwashed black size L on under washed green L. Length greatly shrunk. Shipping fees high, 4 weeks to receive. Didn't know was coming from China, no mention on website. I don't expect return/exchange will be possible.
Don't allow yourself to become another victim of this companies poor quality clothing! The clothes are cheap, are not made out of the material that is in the description, and furthermore if you need to return something... be prepared to have to send it back to CHINA! It will cost you almost as much as what you paid for the clothes to send it back!,, of course no sweat for the company in China to send it to you in the USA... they get to mail it to us for FREE! Complete RIP-OFF, DONOT order from this company EVER unless you want to throw your money away!
This is a great online store! They have the most beautiful clothing line I've seen, great prices, and great delivery times. Highly recommended to all girls and especially those like me who like cool clothes.
Online boutique with very modern and quality clothes, I am satisfied with the delivery service, it is very effective and within the deadlines.
I bought shoes in this online store, they are quite comfortable, beautiful design, excellent quality both in material and shipping.
Very happy and satisfied with this page. Very good material of my blouse, I had no problem with the sizes, even considering that they were not clothes for me, but for my sister as a gift. What you have to do is be guided by the indications of measurements according to size. And meter in hand, choose the right size, the design is very beautiful. Remarkably, the day arrived that indicated that it would arrive. A success without a doubt, it is already an online store!
Original and quality products. Fast service and excellent customer service, what more could you ask for? I am delighted with each purchase made on this website and of course I will repeat.
The quality of the clothing is consistent and I love the fact that my purchases are reliable. Delivery is always fast.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members