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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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Georgia
1 review
0 helpful votes
Follow HEDY L.
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I want to ask for more things. So many options of styles and designs! I am so excited for my pants to arrive in the mail, I will definitely be back to order more!

Date of experience: August 28, 2020
France
1 review
0 helpful votes
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Ideal for ordering clothes! The perfect place to do all my clothing purchases! Everything on this site is easy and convenient. Making fashion easily accessible no matter where you are, all over the world. Thanks!

Date of experience: August 28, 2020
NL
1 review
0 helpful votes
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Big offers!
August 29, 2020

Big offers! After looking at this website, the styles had an incredible variety of beautiful designs and incredible prices! I will definitely buy from them again! Great site :)

Date of experience: August 28, 2020
Spain
1 review
0 helpful votes
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Always an easy and excellent experience. Very easy and straightforward and the clothes are good value for money! Cute and unique designs with decent quality on the internet.

Date of experience: August 28, 2020
Missouri
1 review
0 helpful votes
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Incredible
August 29, 2020

Excellent I've been shopping at this online boutique for years and have always loved the incredible variety of items. Truth be told, some of the clothes here are cheaper than other websites, but for quality, it is better worth buying here.

Date of experience: August 28, 2020
Florida
1 review
1 helpful vote
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Horrible!
September 30, 2020

Unfortunately, I can't give them zero stars. The quality is horrible. Cheap, thin, see through and NOTHING like the pictures would indicate. The items come from China and take forever to arrive. Then, if you don't like the items, you have the choice of sending it back at your expense (to China! Which takes too much time and money) or getting a10% refund. Yes, 10%. Do NOT waste your money.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 28, 2020
Florida
1 review
0 helpful votes
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Smelly Garbage
September 30, 2020

You get the idea from their website that they ship from the USA. They don't! They ship directly from China. The quality is worse than OLD NAVY. A few of my items were nothing like the photo. I bought a shirt describe as (as photographed as) dark gray. It was a dove gray almost white. Everything in the parcel smells. They do take returns if you pay to send it back to China. GARBAGE GARBAGE GARBAGE

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 28, 2020
Portugal
1 review
0 helpful votes
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Excellent
August 28, 2020

The quality of the dress is excellent and it looks great on the body (I was afraid my bust wouldn't fit, but that's okay!) I have nothing negative to say :) I kept on super saver free shipping and the package arrived within the promised 15 days, so 5 stars for this online boutique!

Date of experience: August 27, 2020
Switzerland
1 review
0 helpful votes
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Fashionable leggings
August 28, 2020

Buy here some very fashionable leggings. Ideal to dress with casual style and for mountain hikes, walks, etc. They look great with low shoes or tennis shoes.

Date of experience: August 27, 2020
California
1 review
0 helpful votes
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Look great
August 28, 2020

I ordered the leggings from this online boutique because it has a cool fabric for summer. They hold well what they have to hold. They are long up to the ankles and the pockets are very practical and large to carry for example the mobile. Posts look great and are comfortable

Date of experience: August 27, 2020
District of Columbia
1 review
0 helpful votes
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Awesome clothes!
August 28, 2020

Since I came across this website I was a bit skeptical about their clothing, in terms of their shape. Either way, the first time I asked, they gave me a tank top and a pair of leggings and they fit me just fine! So, I decided to buy more a few weeks later, for myself and my daughter. They fit too!

Date of experience: August 27, 2020
NL
1 review
0 helpful votes
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Great experience
August 28, 2020

I loved the clothes that I received in my order. I contacted customer service about the shoes that did not fit and they were wonderful with no problem to satisfy me with the return. I will buy online here again.

Date of experience: August 27, 2020
New York
1 review
0 helpful votes
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I asked here twice. The first time it was amazing, I got exactly the dress I ordered and loved it. The second time, I noticed that it took a little longer to arrive, but I suppose it was because of the transportation problems due to the virus. I highly recommend them, especially for their incredibly low prices.

Date of experience: August 27, 2020
Colorado
1 review
0 helpful votes
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THE CLOTHES WE GOT RESEMBLE THE CLOTHES IN THE PHOTOS A LITTLE BIT, BUT THE FABRICS ARE AWFUL AND THEY LOOK SUPER CHEAP. ONE SWEATER WAS COVERED IN SOME KIND OF HAIR AND SMELLED BAD--NOT SURE IF IT WAS INFESTED WITH SOMETHING. STAY AWAY.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2020
Germany
1 review
0 helpful votes
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Many options
August 28, 2020

Designs of the dresses are really excellent, it is worth buying online here also for the quality. There are many options to choose from; such as casual, maxi and vacation can be found in this online store

Date of experience: August 26, 2020
Canada
1 review
0 helpful votes
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Excellent customer service at this online boutique. I ordered two dresses, one was shipped exactly as it says within 7 business days. The second dress was out of stock, so. I have been offered to wait a few days for it to be available again, but I requested a refund which I received immediately

Date of experience: August 26, 2020
Germany
1 review
0 helpful votes
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Perfect
August 27, 2020

I was surprised by how perfect my pants fit me and I loved it. I suggested to my friends that they make their online purchases here. I recommend them.

Date of experience: August 26, 2020
NL
1 review
0 helpful votes
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The best
August 27, 2020

I have bought some coats online here, they arrived very well. I always follow good offers and fashion tips! The best recommendations, especially when making a gift save a lot of time

Date of experience: August 26, 2020
Ohio
2 reviews
0 helpful votes
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Consumer satisfaction
October 7, 2023

I ordered 2 pairs of shorts from Anniecloth. The colors were true, the size chart was correct Very pleased

Date of experience: August 26, 2020
Sweden
1 review
0 helpful votes
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Fashion
August 27, 2020

We bought some coats with my sister on this website, they arrived very well. I always follow good offers and fashion tips! The best recommendations, especially when making a gift save a lot of time

Date of experience: August 26, 2020