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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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Perfect! Clothes with fast and easy shipping! I love shopping on this website. They have such a wide range of clothing designs that I don't need to look anywhere else.
Fast delivery! In the photos on this page, shirts looked good, but they are actually better. They came out great, will order again soon.
The items I received were incredibly ugly cheap knockoffs, some looking nothing like the pictures. When I asked about returning them, I learned I would have to pay a lot to return them to China, pay customs fees, and possibly have the package rejected. So they offered me a 15% discount instead to avoid going through that expense and headache. This company is a total scam - DO NOT believe the positive reviews. I will report them to my state's attorney general to investigate. BBB knows it's a scam as well. If I could give them a negative 10 rating I would.
I ordered clothes from this company. They are NOT True to Size. Then to send them back, you need to contact the company. The company then gives you a huge warning about the cost and custom prices to send the items back. They will offer you a 15 or 20% discount to keep the clothes. So, what do you do with a $100.00 purchase of clothes that don't fit and would cost you about $30.00 to return? This company is totally unfair! Pretty clothes in the pictures, but the fabric sucks, and the sizes are not accurate! Just a Fair Warning! I will not buy from them again. Also be careful because the company sell under different names! My Advise BUY AMERICAN and BUY LOCAL!
Consider yourself warned not to do business with this AWFUL company. Poor quality, ill-fitting clothes combined with a terrible return policy make Annie Cloth a memorably bad company to deal with.
First, they refused to honor their own website promotions of 20% off and buy 5 get a 6th free. That foreshadowed the problems that followed. There was a long delay in getting items and one of six was missing. I received no notice that it was being shipped separately. It took 18 days for the first five items to arrive, and the last arrived a few more days after that. Terrible fit. Not anywhere near a typical size medium - several were way too small. One shirt had ink smears from poor printing. Another looked so different from the picture that I thought they had shipped the wrong item. One sleeveless shirt had armholes so deep that it was impossible to conceal my bra. No wonder the model had such a strange twisted pose in the online picture with her arms to the side to hide the design flaw. The material on some items wasn't cotton either, but a hot synthetic material. My mistake for not checking that more carefully. Although the items shipped from a warehouse with a San Francisco address, I was advised to return all products to Guangzhou, China at my expense. UPS and the Post Office quoted me postage fees that were more than 2/3 the cost of the clothes. AnnieCloth finally offered me a 25% refund on my full order without returning the clothes, but the final blow is that they only refunded 17%! Where did my other 8% go?
My advice: Look at the cute pictures and just "window shop" on the AnnieCloth website. Don't do business with this company. You have small odds of being satisfied with any part of the process.
I just received my blouses. Exactly as I saw them on this website. Thanks for sending them so fast! The quality is very good!
Very useful website! I've been trying for years to find a place on the web where I can buy great clothes and this is the best site I found is the best! They have so many interesting clothes and I could spend hours sorting and looking at items. Very easy and safe website, but above all fun.
I ordered from this company at the end of May and still haven't received my merchandise. I wouldn't order from them. They are unreachable and unhelpful. I think my items are in New Jersey but who knows. Very disappointing when so many other companies have great customer service and will help at any time.
I ordered a size 6 pair of sandals. I received a size 7 (European size 37). The company responded to me with the suggestion that I keep the sandals since my cost to return them would be significant. Remember - Annie Cloth sent me a larger size than I ordered. I am giving the sandals to a friend who wears size 8. This was an expensive lesson for me. Do yourself a favor and find another site to order from (or go make a donation to your favorite charity with the money you planned to spend at Annie Cloth). The rep offered me a 15% refund. I asked Annie Cloth to resend the correct size. The company did NOT respond.
Very cheap! Amazing! I will buy from this website again! I love how cheap all the clothes are, but still have good quality. The size guide is also very easy to follow, so no mistakes can be made.
Great first experience. The website is easy to navigate, amazing clothes, very happy with the service so far. Will buy again from this online boutique.
I ordered 6 tops, 3 pairs of earrings And one romper. Don't think you will get flowy light cotton tops even though mist say they are cotton They are a polyester blend that feels weird. The ombré top was not ombré but a weird color I would never have chosen. The romper too small. Most tops fit but not comfortably. Only one top was truly cotton with a strange seam down the back and actY'all got too big and very bad stitching of seams. Said but 5 get one free but u didn't. Dies that mean 5 of one top of combined? The order did arrive within a month but most will end up in the goodwill bag. The butterfly top is super busy front and back poorly fitting and cheap. I won't be buying anymore from the internet without reading reviews first. I should know better, live and learn or even Better read these reviews first And order from a reliable source like the GreaterGood. Always quality fast service from them and you help the cause of your choice.
Good service internationally. I bought clothes here online. I received the purchased items in perfect condition. Im very happy to get free shipping due to the full amount of my online purchase and I am comforted to know that the clothes I ordered will be arriving soon. The most important thing is the feeling of security and trust that it is able to provide to customers. Thumbs up.
Unique and elegant. It's rare that I find clothes on the internet that I like. This is the first website I have come across full of unique yet versatile clothing that I can wear for almost any function and look comfortable and sophisticated. The clothes are of very good quality and the order is simple. I now do most of my clothing shopping on this site.
Cute clothes! Good selection of clothes, easy transaction, we look forward to items! Accessories at very reasonable prices. My first time shopping here. Thanks!
Bought three teeshirts from Annie Cloth. Two of the shirts were fine. One shirt had all raw edges... nothing was hemmed. I tried to find a number to call, but everything had to be done online. I found out that you need permission... yes permission. To return something. After the permission is given, YOU need to pay the return shipping to China! They said it may take WEEKS to resolve anything. They offered me a 15% refund... really? Will I ever buy from them again? NEVER!
I ordered several items from this company. The quality of the dresses and shoes was incredibly poor... the cheapest I've ever seen. Two emails to the company for return instructions have had no results and their 15 day return policy has been eaten up by the wait for a response. It appears I have no choice but to give these items to Goodwill and hope that my experience will be helpful to others. Poor quality and poor service!
I ordered three tops from this merchant five weeks ago. They charged a steep shipping fee. Two of the items were shipped after three weeks - after I emailed them to complain. The clothes are cute but of were poor quality and one had some weird holes punched in it. I still have not received the third item. These are summer clothes and now summer is nearly over. I am not happy - will never order again from this site.
Do not order from this sight. If you have to return, you have to send to China. Couldn't believe the cost of that. So I will just have to sell online. Took for emails to just get a tag to send back. Found out had to pay shipping to China.
It is now August 29,2020, still have no clothes from Annie and no refund. They're still looking into it! How are they getting away with this.
I placed an order in May 2020 and have not received any part of my order as of today July 30,2020. I have sent numerous emails and even requested a full refund. They just keep blaming it on COVID-19 and or be patient it's on its way. The shipping company says it's been in Los Angeles since July 6. But the company doesn't recognize it as being lost. The company has great styles but don't deliver.Do not buy from this company.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.

