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Annie Cloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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When I want to shop online regardless of where I am, I go to this online store in which I have always been satisfied with the clothes that I buy, especially my dresses for important parties and ceremonies.
Excellent website, easy to navigate, has multiple promotions while ordering! I will tell my friend about this website!
I hope to get more discounts on my favorite clothes and get more discounts. The clothes are up to date and I love all the designs. Wish I had all my favorite tops, I guess probably next time.
I love this site. Much to choose from. Your customer service is excellent. The quality of most of the clothes is very good with reasonable prices.
Is very good! Although every time they buy this website I buy more than $ 100 and I get free shipping. Although it is only standard and we were in quarantine, it came very quickly. All the products I have purchased have had little to no problems. It is true that in some clothes there may be differences of 2-4 cm with the measurements. But all good!
This is the worst! Ordered XL and they sent 2XL. Dress was huge. Customer service said that the 2XL was XL. It was either pay the shipping to China for full return of $$ or accept 15% back. I chose the latter and tossed it. The quality DID NOT compare to the photography!
Wide selection of stylish and hard-to-find clothing at affordable prices. Recently, they also started selling petite women's shoes and heels.
2 the clothes are not like the photos, off or way off in some instances. Took a month to get my order. Didn't even want to deal with the return nightmare given other reviews. I liked the free gift - earrings and that's all I have worn. Clothes didn't fall apart in the wash and were mostly true to size according to the size charts for each item. Dresses WAY longer than pictured on website. 0/4 dresses I can actually wear without some hemming.
You will not get what you ordered just a cheap version of junk. I will donate what I bought. Would cost more money to return it. Stay far away!
I have always bought in this online boutique and Im very attentive to the good discounts they offer each season, since their clothes never disappoint and meet my expectations. I m very happy with all the clothes I have ordered
I ordered several items (5) based on how they looked online... which was great. It took almost a month for me to receive them. What I received did not look at all like what had been pictured online. The fit on some of the items was laughable. I sent request to get return labels as explained in the info that came with the order. Basically I was advised that I indeed could return them but the return shipping fee was at my expense and they had to be returned to China. The explanation included suggesting shipping fees would be costly and there could be customs charges to pay also. An alternative to returning the items was to give me a 10% refund instead. I replied I should get a 25% refund of the entire order. They were not agreeable to that but did give me 25% credit for those items I had advised I wanted to return. Obviously, this is losing situation. I won't be ordering anything else from them.
I was delighted to make my first order in this online boutique, I bought long skirts, a blouse and pants, the quality is good and the prices are worth it since they are very cheap.
Excellent client service. Order dresses in this online boutique, it was shipped exactly as it says and it arrived within 10 business days. Both are as expected!
Shirt I bought is very small, but the customer service on this website helped me change it in no time. Im very happy to receive my new blouse in the correct size.
I found a pleasant surprise in this online store, I got a dress for my anniversary, I was very happy with the style and elegance of the dress and also with the shipping.
Fantastic site for a wide variety of clothing and accessories. Orders always arrive very fast and with incredible quality. You MUST try it!
So I invite all clients who didn't receive their purchase orders like me to call on advertiser like msn and other web sites for legal charges. It's very unmoral and not noble this that they take money so the regular people can be scammed.
This warning for other who tend to use this site, that they will not receive their items that what going to receive probably you can get better quality stuff in your local dollar shop.
T took over 30 days to get clothes first and when they arrived they were too small. I couldn't get hold of any one or e-mail any one to speak to. I had to return 2 items. $50.00 have not yet been returned. No telephone number and so I paid for return to shipping address on package. Later I get e-mail saying too bad we can't refund you because you didn't get return label from us. Returns go all the way back to China. Now over 2 months have passed. Don't order anything from the scamming company. E-mail was also written by non English speaker and not clear.
I love that there is such a huge variety of clothes to choose from! It's my first time shopping here, but judging from what's available, I'll definitely be back!
Effective and efficient. Such a simple yet efficient website for browsing and shopping for clothes! All transactions are done quickly and smoothly. I will definitely recommend this site for those girls looking for clothes!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members