Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have placed many orders for clothing here and many more to come. Any clothes I ordered were great. One had a defect, they fixed it immediately and made things better. I hope to continue ordering from this cute clothing website for years to come.
Shipping of my new clothes was faster than on other websites. The shirt I ordered was too small. The customer service refunded my money as a larger size was no longer available. They were quick to help and gave me several options that I could choose from that best suited my needs.
Buying in this online boutique is easier and cheaper than in a physical store in the center of my city. The price in the store was $50 more, but I got a nice dress at a much better price. This dress is absolutely perfect and having been modified to fit me flatters me. Thank you so much for a great design.
Excellent service and excellent clothes to buy on this website. They provide the perfect customer service. Delivered in 2 weeks, everything as expected.
Charming online boutique, they have the best discount and fast shipping and rates, the quality of the clothes is quite good, I will recommend it
There are a ton of online stores that sell clothes, but this page has always been my number one pick. Prices decent, there are always free samples with every purchase, they are often on sale, they have a wide range of products, and the shipping is fast. After recommending this website to all my friends, some of them have become repeat customers.
I have ordered from this website twice and received clothes were good! The prices are also very reasonable and they even offer free shipping once you hit the minimum quota.
Everything perfect with my online purchase. The pants perfectly packed. The order arrived in a very short time. Highly recommended
This online store has high quality clothing and modern design, friendly and honest customer service, very helpful. This was my first purchase and it will definitely not be my last.
All very well with my purchase on this website, very attentive to the customer and perfect packaging. The very nice blouse, it fits me very well.
I wish I could give Annie Cloth a lower than one star. I order products from this company and I have not received the items and the company has told me they will give me a 25% refund for the items unless I return the items to them. How can I return the items that I have not received. The products I did receive are extreme and I will repeat EXTREMELY poor quality. Do Not Purchase Anything from this company ever!
Charming online store with beautiful modern clothes for sale. Fantastic staff who couldn't be more helpful. I like them very much
This is my website when I need something for a special occasion. I love all the clothes, especially the dresses, my last purchase was a beautiful necklace, Im very satisfied.
I love to buy my clothes here but also accessories, the jewels are beautiful and well made, they are plated in a very credible imitation gold or silver and I think they are durable if you are careful with them.
Thank you very much for your good service, very satisfied with my first purchase, the dress arrived without a problem, I hope to buy again on this website.
I usually can't find shirts that are perfect for my size, so I usually roll up my sleeves, but the one I got from this website is the correct size. Also, I like the comfortable feel of the inside of the turtleneck as it is so soft.
I saw a dress from the new seasonal collection on this website that fascinated me. I give this website an excellent rating because my last request was wonderful. Arrived on time, the blouse I chose is the same one that was offered to me on the page, the same color, the same texture, at good time.
The jackets, cardigans, and scarves here are super good at this online boutique! They have a soft texture, and a very cozy and warm feeling,
I ordered a jean jacket and the fabric is wonderful, the jean is so thick and sturdy and the oversized fit makes it look like an 80s jacket, great!
Good prices, great service, I have used this website several times and have also recommended it to my friends. An amazing place on the internet to buy dresses!
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.

