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Annie Cloth

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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Nevada
1 review
0 helpful votes
Follow Samar W.
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Excellent service!
September 24, 2020

Excellent service for buying clothes on the internet! The only place I'll go to buy my dresses and some accessories. I will try to buy a skirt too.

Date of experience: September 23, 2020
Arizona
1 review
2 helpful votes
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Finally after 3 months managed to get my return label & refund by calling their customer service helpline number I finally received my last product this week. Of the 9 items I ordered I am not keeping any of them. Since you have to pay to ship all items to China within 15 days of their arrival, and pay duty fees etc. Their clothing is poorly made. The clothes look great on line only don't be fooled. Tried several times to reach out to them they have working email. So i went on the internet and i found this number + (eight five zero six three two zero 9 8 zero) when my line was connected they helped me some with instructions so that i can return there garbage back and initiated my money to me, at first I thought whether they will really help me or it's a scam but after I confirmed with my bank I was relaxed as I have really received my refund from them

Date of experience: September 23, 2020
Illinois
1 review
0 helpful votes
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Deceptive -
October 23, 2020

I ordered jeans and they were all different sizes. I went to return them only to find out it is a Chinese company and they would only give me 15% or I had to pay exhorbitant shipping costs. In looking at their website, it does not say that the items need to be returned to China.

Annie Cloth is deceptive and I caution others to be careful. This is not how Americans do business. This is apparently how China does business.

Date of experience: September 23, 2020
GB
1 review
0 helpful votes
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Will order again soon
September 23, 2020

Fast delivery! In the photos on this page the dresses looked good, but they are actually better. They came out great, will order again soon.

Date of experience: September 22, 2020
Colorado
1 review
0 helpful votes
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Five stars!
September 22, 2020

I loved my online shopping experience here, it's an easy way to create and share a clothing store without all the extra calls and payments. The selection of designs for girls is excellent and extensive.

Date of experience: September 21, 2020
Washington
1 review
0 helpful votes
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I bought a long skirt with a very summery flower print, it is of great quality, quickly shipped to my door. Highly recommended website!

Date of experience: September 21, 2020
West Virginia
1 review
0 helpful votes
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Very impressed, I love it
September 22, 2020

Very impressive website. I love seeing new styles and designs of clothing. Everything I have bought has been very good, it is exactly what I wanted to see on the internet!

Date of experience: September 21, 2020
Texas
1 review
0 helpful votes
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Excellent service
September 22, 2020

Everyone at this online boutique has been a great help. Incredible clothing design, timely email service, questions answered in minutes.

Date of experience: September 21, 2020
Nevada
1 review
0 helpful votes
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Beautiful website!
September 22, 2020

I needed comfortable clothes for my virtual classes, so I bought a beautiful sweater on this website. I found the perfect design. I will order again soon again!

Date of experience: September 21, 2020
Texas
1 review
0 helpful votes
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I love this online boutique. I have shopped twice and loved it each time, my new dress is even better than the photo on the website, very reasonable prices and excellent customer service, I chose a fantastic way to buy clothes. I recommend them with all my heart.

Date of experience: September 21, 2020
California
1 review
0 helpful votes
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Two months ago I ordered 2 items from Anne Cloth. The invoice stated they were 2 separate suborders. I finally received one item. Not very good quality, which I anticipated since it was so inexpensive. I only wanted it for hanging around my house and working the garden, so not really complaining about the rather poor quality that it is. What I do want to LOUDLY VOICE is the fact that I have yet to receive the 2nd item. I have emailed to them 3 times now regarding this. The automatic email response I get back states they will be in touch with me within 48 hours. I have yet to hear from them and the 1st email has been weeks ago. I purchase a lot online. This is the WORST EXPERIENCE EVER with an online purchase. Proceed with caution if you choose to buy from them, which can be tempting because the pictures are so darn cute and the price so cheap.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2020
Washington
1 review
0 helpful votes
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My order arrived very fast.
September 22, 2020

My order arrived very fast. Same great quality as last time I bought clothes at this online boutique, they always have great prices.

Date of experience: September 20, 2020
Colombia
1 review
0 helpful votes
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Excellent, I had a meeting of alumni of my school and that's why I asked for two dresses. The very first time I used this service, they were very helpful to buy clothes online, the shipping time was fast. Helpful before and after ordering the dresses. I will definitely use this clothing website again.

Date of experience: September 20, 2020
New York
1 review
0 helpful votes
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I am so obsessed with this online boutique. I can't think of a more stylish and addictive way to dress up and look pretty. Also, their customer service is really friendly. Now I have bought it 5 times this year and I can say that it has been really satisfactory. Now I'm in love with a red dress... They really make me feel like a princess.

Date of experience: September 20, 2020
New York
1 review
0 helpful votes
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Fast delivery in this online boutique. I received my order in less than I expected. The price was quite cheap, but the shirts fit very well and feel good quality.

Date of experience: September 20, 2020
California
1 review
0 helpful votes
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Good clothes and website.
September 22, 2020

I am very much a fan of aquamarine colors and when it is engraved so beautifully on a dress it is a must for me. I am so glad I got this website for myself. Every time I go out wearing this, I get a ton of compliments. I will surely come back for more. Thanks

Date of experience: September 20, 2020
New York
1 review
0 helpful votes
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The pieces on this clothing website are very fashionable. Especially the dresses. The services are efficient and without delivery delays.

Date of experience: September 20, 2020
New York
1 review
0 helpful votes
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Amazing quality!
September 21, 2020

Buying clothes online here is easy, but trusting an online store that you haven't shopped from before is somewhat difficult. Good thing this is a trusted online store that I found. All of his clothes are amazing in quality. Their service and customer care are simply incredible.

Date of experience: September 19, 2020
Washington
1 review
0 helpful votes
Follow K E.
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What you actually receive is absolutely nothing like what you ordered. It's disgusting and horrifying they are still in business.
Check out my photos for what I received for linen dress and cotton crew neck jersey:"(

Date of experience: September 19, 2020
New York
1 review
0 helpful votes
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Great clothes!
September 21, 2020

I was surprised to be able to buy affordable casual style clothes here on this website. They are not just dresses and blouses. It's great.

Date of experience: September 19, 2020