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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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Excellent service for buying clothes on the internet! The only place I'll go to buy my dresses and some accessories. I will try to buy a skirt too.
Finally after 3 months managed to get my return label & refund by calling their customer service helpline number I finally received my last product this week. Of the 9 items I ordered I am not keeping any of them. Since you have to pay to ship all items to China within 15 days of their arrival, and pay duty fees etc. Their clothing is poorly made. The clothes look great on line only don't be fooled. Tried several times to reach out to them they have working email. So i went on the internet and i found this number + (eight five zero six three two zero 9 8 zero) when my line was connected they helped me some with instructions so that i can return there garbage back and initiated my money to me, at first I thought whether they will really help me or it's a scam but after I confirmed with my bank I was relaxed as I have really received my refund from them
I ordered jeans and they were all different sizes. I went to return them only to find out it is a Chinese company and they would only give me 15% or I had to pay exhorbitant shipping costs. In looking at their website, it does not say that the items need to be returned to China.
Annie Cloth is deceptive and I caution others to be careful. This is not how Americans do business. This is apparently how China does business.
Fast delivery! In the photos on this page the dresses looked good, but they are actually better. They came out great, will order again soon.
I loved my online shopping experience here, it's an easy way to create and share a clothing store without all the extra calls and payments. The selection of designs for girls is excellent and extensive.
I bought a long skirt with a very summery flower print, it is of great quality, quickly shipped to my door. Highly recommended website!
Very impressive website. I love seeing new styles and designs of clothing. Everything I have bought has been very good, it is exactly what I wanted to see on the internet!
Everyone at this online boutique has been a great help. Incredible clothing design, timely email service, questions answered in minutes.
I needed comfortable clothes for my virtual classes, so I bought a beautiful sweater on this website. I found the perfect design. I will order again soon again!
I love this online boutique. I have shopped twice and loved it each time, my new dress is even better than the photo on the website, very reasonable prices and excellent customer service, I chose a fantastic way to buy clothes. I recommend them with all my heart.
Two months ago I ordered 2 items from Anne Cloth. The invoice stated they were 2 separate suborders. I finally received one item. Not very good quality, which I anticipated since it was so inexpensive. I only wanted it for hanging around my house and working the garden, so not really complaining about the rather poor quality that it is. What I do want to LOUDLY VOICE is the fact that I have yet to receive the 2nd item. I have emailed to them 3 times now regarding this. The automatic email response I get back states they will be in touch with me within 48 hours. I have yet to hear from them and the 1st email has been weeks ago. I purchase a lot online. This is the WORST EXPERIENCE EVER with an online purchase. Proceed with caution if you choose to buy from them, which can be tempting because the pictures are so darn cute and the price so cheap.
My order arrived very fast. Same great quality as last time I bought clothes at this online boutique, they always have great prices.
Excellent, I had a meeting of alumni of my school and that's why I asked for two dresses. The very first time I used this service, they were very helpful to buy clothes online, the shipping time was fast. Helpful before and after ordering the dresses. I will definitely use this clothing website again.
I am so obsessed with this online boutique. I can't think of a more stylish and addictive way to dress up and look pretty. Also, their customer service is really friendly. Now I have bought it 5 times this year and I can say that it has been really satisfactory. Now I'm in love with a red dress... They really make me feel like a princess.
Fast delivery in this online boutique. I received my order in less than I expected. The price was quite cheap, but the shirts fit very well and feel good quality.
I am very much a fan of aquamarine colors and when it is engraved so beautifully on a dress it is a must for me. I am so glad I got this website for myself. Every time I go out wearing this, I get a ton of compliments. I will surely come back for more. Thanks
The pieces on this clothing website are very fashionable. Especially the dresses. The services are efficient and without delivery delays.
Buying clothes online here is easy, but trusting an online store that you haven't shopped from before is somewhat difficult. Good thing this is a trusted online store that I found. All of his clothes are amazing in quality. Their service and customer care are simply incredible.
What you actually receive is absolutely nothing like what you ordered. It's disgusting and horrifying they are still in business.
Check out my photos for what I received for linen dress and cotton crew neck jersey:"(
I was surprised to be able to buy affordable casual style clothes here on this website. They are not just dresses and blouses. It's great.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.

