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Annie Cloth

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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Luxembourg
1 review
0 helpful votes
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Amazing
September 17, 2020

The quality of the clothes on this website is amazing. I have literally not taken off my comfortable pants since they arrived, you can tell they love what they do.

Date of experience: September 16, 2020
New Zealand
1 review
0 helpful votes
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I m really pleasantly surprised! The dress looks great on me and I was concerned that most of the long dresses I buy online are too long. I can wear flats with this and it's perfect for summer. You should be modest when sitting to avoid showing too much, as the slit is high and seems to rise a bit when sitting.

Date of experience: September 16, 2020
California
1 review
0 helpful votes
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Beautiful dress
September 17, 2020

Beautiful dress that I bought here! It is not transparent, it is of excellent quality and finishes, the size a little smaller than what I expected, but it fits my body very well

Date of experience: September 16, 2020
Pennsylvania
1 review
16 helpful votes
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I ordered clothing thinking they were made of linen and higher quality boy I was wrong items are a flimsy material, made in China and returns are outrageous cost up to 200.00 to send back. Clothes are cheap and do not look anything like the website. I was so disappointed, luckily I used discover card and disputed this order and was able to get a refund but it took almost 2-3 months, don't order from this site ( totally fake)

Date of experience: September 16, 2020
Norway
1 review
0 helpful votes
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I love this website
September 16, 2020

I love this website! I get exactly what I asked for and I get compliments on my clothes every timeeee!. It's worth the wait and a great deal! Thanks!

Date of experience: September 15, 2020
Norway
1 review
0 helpful votes
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Nice clothes
September 16, 2020

This online boutique has nice clothes, I love the prices and the quality and the design, I bought two summer dresses from them last year and I still have them in good condition.

Date of experience: September 15, 2020
Portugal
1 review
0 helpful votes
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Unbeatable prices...
September 16, 2020

Unbeatable prices, excellent quality and fast shipping. I recommend this online boutique, because I know it and have shopped here several times.

Date of experience: September 15, 2020
Portugal
1 review
0 helpful votes
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I recommend the page
September 16, 2020

They sell quality clothes at very competitive prices in the market, I recommend the page, I have made several purchases and I can assure that the payments are safe.

Date of experience: September 15, 2020
Spain
1 review
0 helpful votes
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Online store great
September 16, 2020

The online store is great. So easy to get around. I find it 100 times more practical than going to the mall and physical stores. That's why it's perfect. I love it.

Date of experience: September 15, 2020
New York
1 review
0 helpful votes
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I have recently ordered two shorts. Delivery time was 13 days, but I arrived earlier than I expected. The quality of the clothes is really impressive. I am very satisfied with all the items that I order in this online boutique, quality, size and price.

Date of experience: September 15, 2020
Alabama
1 review
0 helpful votes
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Returns
October 15, 2020

I WANTED TO RETURN SOME CLOTHING FOR A LARGER SIZE. I WAS TOLD I COULDN'T RETURN OR EXCHANGE THEM. SECOND THE ITEMS I PURCHASED WAS ADVERTISED AS LINEN MATERIAL AND IT WAS NOT. SO IF THEY ARE SHOWING ITEMS AS 100% LINEN BE CAREFUL IT'S NOT. THIRD WHY DOES VERY THING YOU ORDER COMES FROM ANOTHER COUNTRY? WHY NOT AMERICAN MADE PRODUCTS?

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2020
Canada
1 review
0 helpful votes
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SUPER FAST DELIVERY
September 16, 2020

SUPER FAST DELIVERY (the package arrived at my house in 12 DAYS)... THE CLOTHING MATERIAL IS LIGHT AND FRESH, THANKS TO THIS ONLINE STORE, I WILL RETURN

Date of experience: September 14, 2020
Canada
1 review
0 helpful votes
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Beautiful clothing styles
September 16, 2020

Beautiful clothing styles. My order arrived without problems last weekend, it took 12 days, I thought it would be more time. Totally cool

Date of experience: September 14, 2020
NL
1 review
0 helpful votes
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Variety of clothes and prices, punctuality in shipments and ease of returns. I have shopped at this online boutique for a while and it has never failed me! The best, without a doubt, is to use the discounts they give.

Date of experience: September 14, 2020
Norway
1 review
0 helpful votes
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Fascinate me!
September 16, 2020

I have never had a bad experience on this website. Although a lot of clothes are not my style, every time I walk in with something specific in mind, I always find clothes that fascinate me!

Date of experience: September 14, 2020
Sweden
1 review
0 helpful votes
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Favorite!
September 15, 2020

Favorite place to shop online! Lots of cool clothes and designs. It was very good company and great clothes with excellent design. I love this website!

Date of experience: September 14, 2020
GB
1 review
0 helpful votes
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I m happy
September 15, 2020

I m happy with this online boutique, I made my first order and it arrived in the estimated time, the quality of the clothes is high!

Date of experience: September 14, 2020
California
1 review
0 helpful votes
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Ordered in April, received in Sept after trying to cancel several times because of their delays. No response from them until I filed a dispute with PayPal, then they lied. Stay away from this merchant.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2020
New York
1 review
0 helpful votes
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Scam company
October 13, 2020

Ordered 2 items received 4 months later returned both items and they refused to refund money
I had to return the items to China to get my money back
Now emails non stop
Steer clear

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2020
Wisconsin
1 review
0 helpful votes
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My religion requires me to have a modest but feminine dress code so I wear a lot of skirts and dresses and this online boutique just has good designs, this store is my favorite website.

Date of experience: September 12, 2020