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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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Poland
1 review
0 helpful votes
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Thanks!
October 8, 2020

This website They offer discounts when I need them and, seasonally, they also deliver your orders on time. This online boutique exceeded my expectations, I will buy again and again. Thanks!

Date of experience: October 6, 2020
Norway
1 review
0 helpful votes
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I just received my printed shirts and it is excellent. Good quality and good price. The staff was knowledgeable and answered all my questions and requests patiently via email. Excellent purchase and excellent internet experience.

Date of experience: October 6, 2020
Norway
1 review
0 helpful votes
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My daughter loves...
October 8, 2020

My daughter loves her new jacket bought here. It looked better than I expected. You get nothing but complaints when you take her to school.

Date of experience: October 6, 2020
Sweden
1 review
0 helpful votes
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Good quality
October 8, 2020

Good quality of my new new jacket, it is warm and the size is suitable, it fits my body very well. Many friends ask me where I bought it, it's great that it's all online!

Date of experience: October 6, 2020
Sweden
1 review
0 helpful votes
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No complaints
October 8, 2020

I received exactly what I ordered in this online boutique, a nice fitted dress. Decent quality, fast service, and reliable shipping. Easy to use website, no complaints. Thanks!

Date of experience: October 6, 2020
Switzerland
1 review
0 helpful votes
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Happy
October 8, 2020

My daughter is happy with her new dress bought online here, she loves it so much that she does not want to take it off. I'll probably get something else for her and surprise her again. Good job on quality materials.

Date of experience: October 6, 2020
NL
1 review
0 helpful votes
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Excellent clothes
October 6, 2020

In this internet clothing store I found excellent clothes and excellent customer service, as I had never seen before in another online store. I love being a customer here.

Date of experience: October 5, 2020
Italy
1 review
0 helpful votes
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I recommend
October 6, 2020

My package shipped fast. My blouse feels good quality too. Good services on the internet and delivery time, for that and more I recommend this website.

Date of experience: October 5, 2020
Italy
1 review
0 helpful votes
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Really surprised
October 6, 2020

Really surprised how much I liked the top of my dress that I ordered on this website! I ordered a size M when I am normally a S / M and was concerned it would be too tight or too short. But it's perfect

Date of experience: October 5, 2020
Greece
1 review
0 helpful votes
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Super nice design
October 6, 2020

I placed an order and it arrived before the estimated date. The dress is excellent, very good quality, super nice design, soft fabric and well made print.

Date of experience: October 5, 2020
France
1 review
0 helpful votes
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Really very good
October 6, 2020

The quality of the clothes here is really very good and the price is more than correct. Impeccable online service and good delivery times. Soon I will even buy something small like sweaters.

Date of experience: October 5, 2020
Germany
1 review
0 helpful votes
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Seasonal collection
October 6, 2020

This online clothing store was a great help, my mom and I shopped, she for her birthday dress and I ended up buying one too. In love with this website and the seasonal collection.

Date of experience: October 5, 2020
Colorado
1 review
0 helpful votes
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From frustrating to happy With much difficulties trying to figure out how to return a dress I found live chat and was helped through the process for my return. Ordered 3 items ($71). All were unsatisfactory--way too small, cheap fabrics, colors and fabrics not like the ads.The material of the sweatshirts is shiny polyester, but that is not what is shown. They are also about 3 inches shorter than on the model.The quality is VERY poor - about as thick as a paper napkin From frustrating to happy With much difficulties trying to figure out how to return a dress I found live chat and was helped through the process for my return. Ordered 3 items ($71). All were unsatisfactory--way too small, cheap fabrics, colors and fabrics not like the ads.The material of the sweatshirts is shiny polyester, but that is not what is shown. They are also about 3 inches shorter than on the model.The quality is VERY poor - about as thick as a paper napkin and plastic feeling. I went on the internet and i found this number + (eight five zero six three two zero nine eight zero) when my line was connected they helped me some with instructions so that i can return there garbage back and initiated my money to me, at first I thought whether they will really help me or it's a scam but after I confirmed with my bank I was relaxed as I have really received my refund from themand plastic feeling. I went on the internet and i found this number + (eight five zero six three two zero nine eight zero) when my line was connected they helped me some with instructions so that i can return there garbage back and initiated my money to me, at first I thought whether they will really help me or it's a scam but after I confirmed with my bank I was relaxed as I have really received my refund from them

Date of experience: October 5, 2020
California
1 review
0 helpful votes
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THANKS!
October 5, 2020

The dress I ordered online here is a bit too big because I read that I should choose a larger size, but I can fix it and look perfect, thanks.

Date of experience: October 3, 2020
California
1 review
0 helpful votes
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Wonderful Service!
October 5, 2020

I am amazed at how wonderful the service is from this online boutique! I received a very quick response to my email. When I had a question I had a problem with something I had purchased and they were very nice and helpful. I'm really very happy, I recommend them :)

Date of experience: October 3, 2020
Illinois
1 review
0 helpful votes
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It is always a pleasure to buy clothes in this boutique on the web! Customer service is excellent, my postage always arrives fast. Great refund process and quick responses.

Date of experience: October 3, 2020
Hungary
1 review
0 helpful votes
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Perfect website!
October 5, 2020

I bought a perfect dress on this website. I hate having to guess the size even after searching for reviews. It's a fantastic length for me, even being tall. It is incredibly soft and comfortable. The pockets are deep and I didn't bother to put my cell phone in them. So far it has stayed after 2 washes on delicate clothes and hung to dry.

Date of experience: October 3, 2020
Georgia
1 review
0 helpful votes
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Really Recommend!
October 5, 2020

The clothes are so stylish on this website that I bought a pair of pants, the size and fit of the pants are really good! I really recommend this website! Thumbs up!

Date of experience: October 3, 2020
Oman
1 review
0 helpful votes
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The best service!
October 5, 2020

I emailed the service of this clothing website on Friday night regarding the return policy and got an immediate response that was clear and informative. Excellent client service.

Date of experience: October 3, 2020
Texas
1 review
0 helpful votes
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I bought a size M long sleeve dress online here, but I could still buy a larger number because the shape is small! Product quality is good and warm inside! Like the product, it is not necessary for me to have this seam in the middle, but most of all I am happy with my purchase.

Date of experience: October 3, 2020