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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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Amazing quality and clothing designs on this website! I loved the fit and color of my chosen dress. So my people complimented me on the dress!
I have been waiting for a long time to buy at this online clothing boutique, and when the dress I wanted was available again, I thought... why not? They have been amazing sending me reminders about my ongoing package
I always have the best experience with this online boutique! Their shipping is the fastest and they have excellent customer service. I usually just write an email and it is very nice and easy. I am very happy that it is so failed, it means that I can buy a lot more!:-)
Online shopping was safe here. The process was easy and the delivery was faster than other overseas shopping websites, their clothes and accessories are really affordable :)
This website is in one of the few boutiques that I buy online, I love all the clothes and the prices are not very high, also the clothes are INCREDIBLE
The floral ruffle mini dress from this online boutique is an absolute dream! It is absolutely beautiful and very flattering. So feminine and I love the pattern of the print. I recently used it for a teleconference in the midst of a pandemic and received many compliments.
I am impressed with this boutique on the internet, I needed a dress for a weekend wedding, they did their best to make sure it arrived on time, I got so many comments at the wedding, I will definitely shop here again.
As a new customer of this website, I received my order and now I have free shipping on my next order. The delivery was a few days, since it is an international shipment. How can you go wrong with this? Thank you very much!
I was very nervous before the delivery of my dress, for fear that they would deceive me or end up receiving a piece of cloth. The dress arrived in a rather large and surprisingly heavy package. I opened it and the material was very well made, it is a beautiful dress and it is absolutely stunning, I love this website
I received 2 dresses that I bought here and I absolutely love them. Both were of good quality and were delivered quickly. I already recommended the site to my friend, she will buy too.
I really liked buying my dress on this website, it has arrived in your bag, with its labels, the correct color and size, a nice detail is the belt, all of good quality
I recently dealt with this online boutique for an ordering problem. I am very impressed with your high level of customer service. His communication and response time was almost immediate. They even sent follow-up messages to make sure she was happy. Thank you very much, we will buy with this store again.
I ordered several items from Annie Cloth on August 10,2020. It took over a month to get a few of the items. I contacted customer support to find out what the delay was on my last item to be told there was a delay in the shipping but to be patient. I asked for a refund after the item had not yet shipped 2 weeks later. On September 20 I received an email stating they issued a refund. To date... no refund. Now they claim its from a third party payment center so they cannot help. Two months after my order, no sweater and they are holding my money hostage. On top of that, the clothing is not something I would ever purchase again, Shame... but I DO NOT recommend this site at all.
Linen = polyester. Cotton = polyester. Lies upon lies. Do not order from this company. Check Trust Pilot for more truthful reviews. These are definitely paid reviewers writing the positive ones. Tons of college students do it during desperate times. BUYER BEWARE.
Excellent online service. When I had questions and queries, they answered them via email quickly and professionally, besides being very nice people to deal with, they also have very nice and interesting designs.
They have a decent shipping time, it is a very reliable website. Nice clothes. I would buy again from here!
I was skeptical that with the little information I was asking for on this website about dimensions, it would really fit. But, for once in my life, I have some collared shirts that fit me. The neck collar was a bit big, which I will adjust for the next time I order with them.
Recently, I was lucky enough to find this website to buy clothes online. I was going to ask some quick questions about sizing, but soon I had a lot more general questions, customer service responded with kindness and patience. Thank you very much, the order arrived on time and in perfect condition.
I ordered in this online boutique a set of long skirt and top, two overalls and a skirt and everything is very good quality, they have a lining so that nothing is transparent. It also takes a few days to arrive. I am delighted.
Ordering and shipping at this online boutique were easy. Very nice and good quality dress. Very cheap, easy and good quality order. My new dress looks great.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.

