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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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Georgia
1 review
0 helpful votes
Follow TAYIL H.
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Amazing quality!
October 10, 2020

Amazing quality and clothing designs on this website! I loved the fit and color of my chosen dress. So my people complimented me on the dress!

Date of experience: October 9, 2020
California
1 review
0 helpful votes
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Great Service!
October 10, 2020

I have been waiting for a long time to buy at this online clothing boutique, and when the dress I wanted was available again, I thought... why not? They have been amazing sending me reminders about my ongoing package

Date of experience: October 9, 2020
North Carolina
1 review
0 helpful votes
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I always have the best experience with this online boutique! Their shipping is the fastest and they have excellent customer service. I usually just write an email and it is very nice and easy. I am very happy that it is so failed, it means that I can buy a lot more!:-)

Date of experience: October 9, 2020
GB
1 review
0 helpful votes
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Online shopping was safe here. The process was easy and the delivery was faster than other overseas shopping websites, their clothes and accessories are really affordable :)

Date of experience: October 9, 2020
GB
1 review
0 helpful votes
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This website is in one of the few boutiques that I buy online, I love all the clothes and the prices are not very high, also the clothes are INCREDIBLE

Date of experience: October 9, 2020
GB
1 review
0 helpful votes
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The floral ruffle mini dress from this online boutique is an absolute dream! It is absolutely beautiful and very flattering. So feminine and I love the pattern of the print. I recently used it for a teleconference in the midst of a pandemic and received many compliments.

Date of experience: October 9, 2020
Canada
1 review
0 helpful votes
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I am impressed with this boutique on the internet, I needed a dress for a weekend wedding, they did their best to make sure it arrived on time, I got so many comments at the wedding, I will definitely shop here again.

Date of experience: October 8, 2020
Canada
1 review
0 helpful votes
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As a new customer of this website, I received my order and now I have free shipping on my next order. The delivery was a few days, since it is an international shipment. How can you go wrong with this? Thank you very much!

Date of experience: October 8, 2020
Canada
1 review
0 helpful votes
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I love this website
October 9, 2020

I was very nervous before the delivery of my dress, for fear that they would deceive me or end up receiving a piece of cloth. The dress arrived in a rather large and surprisingly heavy package. I opened it and the material was very well made, it is a beautiful dress and it is absolutely stunning, I love this website

Date of experience: October 8, 2020
Canada
1 review
0 helpful votes
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I received 2 dresses
October 9, 2020

I received 2 dresses that I bought here and I absolutely love them. Both were of good quality and were delivered quickly. I already recommended the site to my friend, she will buy too.

Date of experience: October 8, 2020
NL
1 review
0 helpful votes
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I really liked
October 9, 2020

I really liked buying my dress on this website, it has arrived in your bag, with its labels, the correct color and size, a nice detail is the belt, all of good quality

Date of experience: October 8, 2020
NL
1 review
0 helpful votes
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Impressed
October 8, 2020

I recently dealt with this online boutique for an ordering problem. I am very impressed with your high level of customer service. His communication and response time was almost immediate. They even sent follow-up messages to make sure she was happy. Thank you very much, we will buy with this store again.

Date of experience: October 8, 2020
North Carolina
1 review
0 helpful votes
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I ordered several items from Annie Cloth on August 10,2020. It took over a month to get a few of the items. I contacted customer support to find out what the delay was on my last item to be told there was a delay in the shipping but to be patient. I asked for a refund after the item had not yet shipped 2 weeks later. On September 20 I received an email stating they issued a refund. To date... no refund. Now they claim its from a third party payment center so they cannot help. Two months after my order, no sweater and they are holding my money hostage. On top of that, the clothing is not something I would ever purchase again, Shame... but I DO NOT recommend this site at all.

Date of experience: October 8, 2020
Connecticut
1 review
0 helpful votes
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SCAM BUSINESS FROM CHINA
November 7, 2020

Linen = polyester. Cotton = polyester. Lies upon lies. Do not order from this company. Check Trust Pilot for more truthful reviews. These are definitely paid reviewers writing the positive ones. Tons of college students do it during desperate times. BUYER BEWARE.

Date of experience: October 7, 2020
Canada
1 review
0 helpful votes
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Excellent online service. When I had questions and queries, they answered them via email quickly and professionally, besides being very nice people to deal with, they also have very nice and interesting designs.

Date of experience: October 7, 2020
Canada
1 review
0 helpful votes
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Nice clothes
October 8, 2020

They have a decent shipping time, it is a very reliable website. Nice clothes. I would buy again from here!

Date of experience: October 7, 2020
Australia
1 review
0 helpful votes
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I was skeptical...
October 8, 2020

I was skeptical that with the little information I was asking for on this website about dimensions, it would really fit. But, for once in my life, I have some collared shirts that fit me. The neck collar was a bit big, which I will adjust for the next time I order with them.

Date of experience: October 7, 2020
Australia
1 review
0 helpful votes
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Perfect condition
October 8, 2020

Recently, I was lucky enough to find this website to buy clothes online. I was going to ask some quick questions about sizing, but soon I had a lot more general questions, customer service responded with kindness and patience. Thank you very much, the order arrived on time and in perfect condition.

Date of experience: October 7, 2020
NL
1 review
0 helpful votes
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Im delighted
October 8, 2020

I ordered in this online boutique a set of long skirt and top, two overalls and a skirt and everything is very good quality, they have a lining so that nothing is transparent. It also takes a few days to arrive. I am delighted.

Date of experience: October 7, 2020
NL
1 review
0 helpful votes
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Ordering and shipping at this online boutique were easy. Very nice and good quality dress. Very cheap, easy and good quality order. My new dress looks great.

Date of experience: October 7, 2020