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Annie Cloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I had a great online shopping experience here, it helped me a lot with all the questions I had! And my new dress is phenomenal!
I wanted to buy more clothes and got my refund right away so I could use my discounts! This online boutique was an excellent friend of clients who helped me find what I really want!
I have commissioned a lot from this website during the year and am very satisfied. If you pay attention to size and customer reviews, it is easier to buy and get what fits. The quality is excellent for the price. The Style Gallery is also a fun way to shop because you can see how it looks on different people. Returns are easy, especially through PayPal! Customer service is also helpful if you need it, you usually get a response within a few hours. At first I was hesitant, but after the first couple of orders, now I do.
I've seen a lot of negative reviews here, if everyone wants something right away then go buy it at the mall because it comes from far away (using myself as an example) and the quality is really good for the cheap prices (in my opinion) until I've gotten a lot of stuff from this website now and I'm not complaining about the shipping time because everything else is good so at least something a little bit bad had to sneak in. It's ONLINE SERVICE, I bet they try hard to ship quickly, but everyone wants their order in 3 days when it comes from another country! If you have a little patience and understand that, like you, many other people are ordering at the same time, you will be good and love this website for its good prices. And by the way, the customer service is really good, I honestly don't understand the complaints about it. My point is, I love this online boutique and will keep using it!
Sizes where in consistent and when looking at what I received and what I ordered there where some minor discrepancies. They looked close to what I ordered but not the extract style. Shipping took forever and it come in 3 different order swig had would have been fine if it hadn't taken so long.
After looking at an item when going back to search for more items you have to start at the top of page.
I was looking forward to my order but upon receipt I was disappointed to find half of the items did not fit. Regardless of following their size charts the items do not fit
I ordered my daughter in law birthday present the beginning of October and still have not received it all No response from the company The jacket I ordered is NOT good quality Very disappointed Can not seem to get the company to respond to me
Not only did I receive the dress I ordered in a few days, it is exactly what the photo on the website looked like and I was beyond excited to get such a great dress at such a low price!
Great website and quality products. They offer incredible prices for good quality clothing. They are always up to date with current fashion. Their customer service will always help you if you have any problems.
My purchase with this website was great! The quality is good and it looks like the picture! The shipping was amazing, I definitely continue to use this website to buy clothes.
Good website. Customer service is very professional, fast delivery. And good quality clothes. I am happy to cooperate with this online boutique. I like everything. I am satisfied
It was the first time I made an order from this website and I am very surprised with the quality. I ordered a star fur jacket and I can't believe how cool it is! Perfect fit, great quality and unbeatable price!
Everything is fine now, thankyou Annie Cloth. I do love your range
Cheers
Bianca
This was my FIRST ever online shopping I did. I saw the shirt, loved it on line but when I received it it was not at all what I thought it would be. It was really small size and I would like to know is it too late to exchange for something else. I did not know the process of returning it as I'm not at all tech savvy! I did love the green colour though. Would appreciate some feedback please. Not asking for refund just to buy something different. Thankyou
Bianca
Fashion clothes at an affordable price. I really love your products. The key fact is to pay attention to your website information about the size and you will be satisfied with your purchase :)
I like shopping online here so much! The blouses arrived on time. The quality is perfect. I love you and will order again!
I can't say anything bad about this website. I really love their clothes. When you have a question about anything, feel free to mail it in, they are so nice!
The customer service department of this online boutique is excellent and provides great support to the needs of its customers. I was impressed by their help and promptness with my order.
Nice clothes, very fashion and with amazing prices! For me the sizes are big, I always order Small and they are a little big, just with they had more XS sizes.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members