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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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California
1 review
0 helpful votes
Follow Michelle B.
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I like the clothing but the shirt was not what I expected if they're going to send me items, I wanted to look exactly like those in the picture it should not be any different when I receive it. Otherwise I'll consider it false advertisement.

Date of experience: November 2, 2020

I love the clothing, it's different than what I've...
September 25, 2020
Previous review

I love the clothing, it's different than what I've seen in others department stores. I like to be unique and different from others then be a clone.

Date of experience: September 24, 2020
New Jersey
1 review
0 helpful votes
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Nice colors and good style
December 3, 2020
Updated review

A few items didn't look the way they looked in the catalog Thought they would be softer and two items had a pattern that I didn't see in the catalog. I did love the color of two of the tops I got and the length was great. Nice selection. I appreciate the detailed measurements listed. The return policy is not good though so really make sure it's what you want and you read the detailed description of the items.

Date of experience: November 2, 2020

Good!
September 24, 2020
Previous review

Good! Nice selection. I appreciate the detailed measurements listed.

Date of experience: September 23, 2020
Nevada
1 review
0 helpful votes
Follow KUMIKO M.
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I went through here on the internet and I was delighted with the clothes in the online store! Take a look to see for yourself :)

Date of experience: November 2, 2020
California
1 review
3 helpful votes
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Five stars!
November 3, 2020

Honestly, I've been shopping online for clothes here for over 2 years and haven't regretted it once. The size chart is EXACT so measure yourself and then stick to the chart and you will never have a problem with fit. I am always amazed by the quality and durability of their clothes that I did not expect. I have had a dress bought here that has been through hell and STILL did not lose its shape or color. Delivery in 1-2 weeks is just amazing. So I recommend this website.

Date of experience: November 2, 2020
GB
1 review
0 helpful votes
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I highly recommend it
November 3, 2020

I have asked a lot from this website during the last few months of quarantine and it never disappointed me. The quality is very good overall, the shipping is pretty fast (1 week or 2) and the clothes always fit the image on the website. You can find a lot of fashionable clothes at a really cheap price and of great quality, I highly recommend it

Date of experience: November 2, 2020
GB
1 review
0 helpful votes
Follow DAPHNE C.
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It is a very good online store, I receive excellent attention and the clothes are of very good quality and very good prices!

Date of experience: November 2, 2020
GB
1 review
0 helpful votes
Follow Callie C.
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I bought 2 times in this online boutique and the clothes were exactly as described and are the same as in the pictures. Very satisfied

Date of experience: November 2, 2020
GB
1 review
0 helpful votes
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I had a great experience ordering online from this site. The clothes were of good quality and arrived quite quickly. Overall, I am very satisfied with the shopping experience and the clothes itself, I will buy again.

Date of experience: November 2, 2020
California
1 review
0 helpful votes
Follow AMIE G.
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Total Scam
December 2, 2020

They are a Chinese company who sends poorly made products and won't stand behind them. They don't want you to return anything, so they try to intimidate you by telling you that you'll have to pay shipping and custom fees to return your items to China, which isn't made clear when you buy their products. It's a scam. Thanks China.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2020
GB
1 review
0 helpful votes
Follow SHARODA P.
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The skirt that I ordered on this website is just beautiful. It has a good fabric, strong and does not wrinkle. I ordered size S black and it looks great, flared. It rises above the knee neither too long nor too short. Very happy with the purchase. I will buy it in another color than I liked.

Date of experience: October 31, 2020
GB
1 review
0 helpful votes
Follow Velma R.
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I ordered several shirts here, they fit me quite well, they fit me well, they are comfortable and the fabric is of good quality. I have washed it a couple of times and they are perfect

Date of experience: October 31, 2020
GB
1 review
0 helpful votes
Follow pauline k.
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Everything perfect.
November 1, 2020

Everything perfect, I love the two sweaters that I ordered in this online boutique, the quality and design of the fabric fully meet the expectations I had!

Date of experience: October 31, 2020
GB
1 review
0 helpful votes
Follow MAKAYLA C.
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I ordered several clothes here and everything was great, the order arrived in two weeks, everything well packed. Both the size and the quality of the clothes I bought are very good, even for being from a website I am very happy and confident!

Date of experience: October 31, 2020
GB
1 review
0 helpful votes
Follow Lydia R.
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I liked the clothes in this online boutique, although I have everything a little bigger than I thought. Normally, I have a size M and it is the one I ordered for my dress. I will remember it for next time.

Date of experience: October 31, 2020
GB
1 review
0 helpful votes
Follow gianna n.
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Thanks for helping me, I love your clothes and accessories. My last order has already arrived at my house, beautiful sweater, I thank you for your online service and fast shipping.

Date of experience: October 31, 2020
New York
1 review
0 helpful votes
Follow MADISON E.
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Incredible company.
November 1, 2020

I love my new dress, it's super cute, it's pink! You can take pictures and have a little photo session, they have all the cute clothes that I love and with the ease of buying online!

Date of experience: October 31, 2020
California
1 review
0 helpful votes
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I love this boutique!
November 1, 2020

I love I love I love this online boutique! What cute clothes for a very cheap price! I have bought so many different clothing and accessories from them that I lost count!

Date of experience: October 31, 2020
New Mexico
1 review
0 helpful votes
Follow Mary R.
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Great website!
November 1, 2020

Great website, it's amazing, they have a lot of really cool clothes. I love buying my clothes and having them come home without problems!

Date of experience: October 31, 2020
California
1 review
0 helpful votes
Follow JOANNE N.
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Very attentive staff website, you can tell that they know about fashion, they changed the size of my shirts without problems or questions, the service has been perfect. Thanks for your good online service!

Date of experience: October 31, 2020
New York
1 review
0 helpful votes
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5 STARS
November 1, 2020

The purchases I have made online here have been to my complete satisfaction; In my case, they have been dresses that fit perfectly with the description and especially the size, which I love, since it does not surprise me that the garments are large or small.

Date of experience: October 31, 2020