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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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GB
1 review
0 helpful votes
Follow lina a.
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I was surprised by how perfect my skirt fit, I loved it. I suggested to my friends that they make their clothing purchases on this website. I recommend them.

Date of experience: November 14, 2020
GB
1 review
0 helpful votes
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Thanks to this online boutique for its wide variety of clothes, even things you don't even know you need until you see them: great quality and great values too! Well, even when the products don't suit you, there are return and exchange policies! Great service :)

Date of experience: November 14, 2020
GB
1 review
1 helpful vote
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Great option for clothes on the internet. Offers a wide range of products such as fashion and accessories at affordable prices. Safe and reliable site with excellent customer service and regular discounts so you know you're getting your money's worth when shopping for clothes.

Date of experience: November 14, 2020
Utah
1 review
0 helpful votes
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Forget returns.
December 14, 2020

Here is their policy: "Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

"Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

Our clothing cost $25 and didn't fit. Value of 15% = $3.75. Cost to ship - exorbitant.

It is risky to buy from this company. Not recommended.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2020
GB
1 review
0 helpful votes
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Very recommended!
November 15, 2020

Buy on this website some very comfortable and warm pants, of good gender. You've been using them for months and they don't lose color or make balls in the fabric. The knee area is giving of itself with use, as it happens to all cotton pants, I'm very happy.

Date of experience: November 13, 2020
Georgia
1 review
0 helpful votes
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I bought some shirts for my daughter on this website and she liked them a lot. We buy your usual size and they fit you perfectly. They adapt well to the body, they fit well so that they do not fall but not too tight. I do not know anything transparent. Nice design.

Date of experience: November 13, 2020
New York
1 review
0 helpful votes
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My new sweater has a very nice touch both inside and outside and is very warm. The fit to my body is good and allows mobility, very happy with this online boutique.

Date of experience: November 13, 2020
California
1 review
0 helpful votes
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I love this website. I had previously bought them for my brother's wedding before the pandemic and the dress was beautiful and perfect for the wedding. This time I bought a plus size shirt for another family wedding and was really impressed with how quickly it came. It is also beautiful and it fits me well. A little warning though, it's more of a purple pattern than dark blue, still it looks good and I'm happy. Some tips when shopping online to avoid disappointment: always add a size to your usual size, then the clothes will fit you well.

Date of experience: November 13, 2020
GB
1 review
0 helpful votes
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I ordered a dress on my first order. It probably took around 15 days to arrive, so you don't want to be in a rush! They told me they are small, but when I looked at their size chart, and ordered according to the sizes they listed, it fit perfectly and I was very satisfied with the color, style and material! I decided to try another. It also took a long time to get here, but I expected that. Once again, it was great! I will say that the bra cups seem to be for someone with a flatter chest, but it will work.

Date of experience: November 13, 2020
GB
1 review
0 helpful votes
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Fantastic website!
November 13, 2020

The clothes I ordered on this website were great and look fantastic. I ordered online and received the items within a few weeks, it was so easy to order and everything I ordered was perfect.

Date of experience: November 13, 2020
NL
1 review
0 helpful votes
Follow JOHANNA F.
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Impressively low prices
November 13, 2020

When I came across this website for the first time, I was amazed at the huge variety of clothing offered at impressively low prices, although I saved almost twenty dollars, delivery was delayed a bit due to pandemic.

Date of experience: November 12, 2020
NL
1 review
0 helpful votes
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Very satisfied
November 13, 2020

Very satisfied with my online shopping experience! It was very easy to navigate the website and shop without difficulty. The clothes arrived in a timely manner, well packaged. I am aware of the delivery time. I will consider placing an order again! Thank you

Date of experience: November 12, 2020
NL
1 review
0 helpful votes
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So many cute clothes and I love everything about this website. Great online service, I was very satisfied with the quality of my purchase. I hope to continue shopping for dresses in the future.

Date of experience: November 12, 2020
NL
1 review
0 helpful votes
Follow CYNTHIA N.
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Great sweater
November 13, 2020

Great sweater, the right length, the right size, very warm to wear to the body. I can use it in winter or in another season, I love this website!

Date of experience: November 12, 2020
NL
1 review
0 helpful votes
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I love the two dresses
November 13, 2020

I love the two dresses that I bought here. They fit perfectly and look amazing. I also bought a sweater that is absolutely adorable. Great online service and great clothes.

Date of experience: November 12, 2020
Italy
1 review
0 helpful votes
Follow Micaela F.
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I made my first purchase about 2 weeks ago. I bought a pair of patterned stretch leggings. They came to me very fast. I love how smooth they are and the impression, I will order again on this website.

Date of experience: November 12, 2020
Pennsylvania
1 review
0 helpful votes
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The quality is hit and miss. However, I bought some clothing in June. It is now mid November and the items keep coming. I have not ordered anything since June and every month something comes. Stay away from this company; they are horrible.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 12, 2020
Wisconsin
3 reviews
15 helpful votes
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JUNK
December 12, 2020

What I received looked NOTHING like what I ordered. I got the BBB and VISA card people after them. They are fraudulent as hell. Stay away from them.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 11, 2020
Italy
1 review
0 helpful votes
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Very good!
November 12, 2020

The quality of the clothes on this website is very good, the measurements and sizes are correct, in addition to the fact that the clothes and shoes they have I cannot find in physical stores in my city and that seems a plus, since you can buy clothes online at a very good price. Affordable and economical price.

Date of experience: November 11, 2020
Ireland
1 review
0 helpful votes
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Satisfy all tastes
November 12, 2020

These sweaters that I bought online here are made with a very flexible, light and pleasant technical fabric: ideal for any sport. They also have a very wide range of colors, to satisfy all tastes.

Date of experience: November 11, 2020