Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was surprised by how perfect my skirt fit, I loved it. I suggested to my friends that they make their clothing purchases on this website. I recommend them.
Thanks to this online boutique for its wide variety of clothes, even things you don't even know you need until you see them: great quality and great values too! Well, even when the products don't suit you, there are return and exchange policies! Great service :)
Great option for clothes on the internet. Offers a wide range of products such as fashion and accessories at affordable prices. Safe and reliable site with excellent customer service and regular discounts so you know you're getting your money's worth when shopping for clothes.
Here is their policy: "Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.
"Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
Our clothing cost $25 and didn't fit. Value of 15% = $3.75. Cost to ship - exorbitant.
It is risky to buy from this company. Not recommended.
Buy on this website some very comfortable and warm pants, of good gender. You've been using them for months and they don't lose color or make balls in the fabric. The knee area is giving of itself with use, as it happens to all cotton pants, I'm very happy.
I bought some shirts for my daughter on this website and she liked them a lot. We buy your usual size and they fit you perfectly. They adapt well to the body, they fit well so that they do not fall but not too tight. I do not know anything transparent. Nice design.
My new sweater has a very nice touch both inside and outside and is very warm. The fit to my body is good and allows mobility, very happy with this online boutique.
I love this website. I had previously bought them for my brother's wedding before the pandemic and the dress was beautiful and perfect for the wedding. This time I bought a plus size shirt for another family wedding and was really impressed with how quickly it came. It is also beautiful and it fits me well. A little warning though, it's more of a purple pattern than dark blue, still it looks good and I'm happy. Some tips when shopping online to avoid disappointment: always add a size to your usual size, then the clothes will fit you well.
I ordered a dress on my first order. It probably took around 15 days to arrive, so you don't want to be in a rush! They told me they are small, but when I looked at their size chart, and ordered according to the sizes they listed, it fit perfectly and I was very satisfied with the color, style and material! I decided to try another. It also took a long time to get here, but I expected that. Once again, it was great! I will say that the bra cups seem to be for someone with a flatter chest, but it will work.
The clothes I ordered on this website were great and look fantastic. I ordered online and received the items within a few weeks, it was so easy to order and everything I ordered was perfect.
When I came across this website for the first time, I was amazed at the huge variety of clothing offered at impressively low prices, although I saved almost twenty dollars, delivery was delayed a bit due to pandemic.
Very satisfied with my online shopping experience! It was very easy to navigate the website and shop without difficulty. The clothes arrived in a timely manner, well packaged. I am aware of the delivery time. I will consider placing an order again! Thank you
So many cute clothes and I love everything about this website. Great online service, I was very satisfied with the quality of my purchase. I hope to continue shopping for dresses in the future.
Great sweater, the right length, the right size, very warm to wear to the body. I can use it in winter or in another season, I love this website!
I love the two dresses that I bought here. They fit perfectly and look amazing. I also bought a sweater that is absolutely adorable. Great online service and great clothes.
I made my first purchase about 2 weeks ago. I bought a pair of patterned stretch leggings. They came to me very fast. I love how smooth they are and the impression, I will order again on this website.
The quality is hit and miss. However, I bought some clothing in June. It is now mid November and the items keep coming. I have not ordered anything since June and every month something comes. Stay away from this company; they are horrible.
What I received looked NOTHING like what I ordered. I got the BBB and VISA card people after them. They are fraudulent as hell. Stay away from them.
The quality of the clothes on this website is very good, the measurements and sizes are correct, in addition to the fact that the clothes and shoes they have I cannot find in physical stores in my city and that seems a plus, since you can buy clothes online at a very good price. Affordable and economical price.
These sweaters that I bought online here are made with a very flexible, light and pleasant technical fabric: ideal for any sport. They also have a very wide range of colors, to satisfy all tastes.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.

