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Annie Cloth

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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Ireland
1 review
0 helpful votes
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Quality clothes
November 12, 2020

Everything great and the service on the website too. I take pleasure in this online store if you want to look for more different and quality clothes.

Date of experience: November 11, 2020
Iceland
1 review
0 helpful votes
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I love
November 12, 2020

I love the clothes on this website so much that I bought a sweater and a pair of shoes. Everything is of good quality and very comfortable boots.

Date of experience: November 11, 2020
Greece
1 review
0 helpful votes
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Website approved!
November 12, 2020

I received a dress made of excellent materials. I am very happy because the dress is of quality and totally suitable to wear. Website approved!

Date of experience: November 11, 2020
Australia
1 review
0 helpful votes
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Is incredible!
November 11, 2020

Is incredible! I buy all my clothes here since the last 3 years. Lots of photos, size charts spot on, and shipping is always super fast.

Date of experience: November 10, 2020
Germany
1 review
0 helpful votes
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Very easy
November 11, 2020

This website is very easy to use and the customer service is very helpful. I recommend to everyone who wants to support the cute ode for women. Just wow :)

Date of experience: November 10, 2020
Germany
1 review
0 helpful votes
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Favorite online store
November 11, 2020

Favorite online store I love all the different and cute styles they have because it's like they were made for me! I also love the affordable prices for beautiful clothing and accessories! This is my online shopping site!

Date of experience: November 10, 2020
Germany
1 review
0 helpful votes
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Affordable clothes!
November 11, 2020

Affordable clothes! I have been buying clothes on this website for about 2 years. It is my preferred website to buy clothes and some accessories or shoes. The clothes are affordable, of good quality, and shipping is really cheap. Very trustworthy!

Date of experience: November 10, 2020
Germany
1 review
0 helpful votes
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Easy to use
November 11, 2020

Great place to get lost in the net. Easy to use, wide variety, great selection of clothes. I love the free shipping option too. I love this website so much!

Date of experience: November 10, 2020
Germany
1 review
0 helpful votes
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GREAT!
November 11, 2020

I have been using this website for over a year. They are timely with their offers and go out of their way to provide examples of how to best take advantage of offers, including my favorite: subscribing and saving posts. Unlike other bargain sites, they actually respond to comments and if I write that I'm looking for deals on something specific, they stay on their toes. I am constantly impressed with the number of things and the number of offers that this online boutique draws my attention. I'm a fan! Looking for savings? Look no further, great deals, great service. I definitely recommend!

Date of experience: November 9, 2020
Germany
1 review
0 helpful votes
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Very organized
November 11, 2020

I shop here online once a month, but never found anything wrong, they are very organized. The customer support team is very responsive to customers. And so far I haven't found anything wrong with her clothes or accessories.

Date of experience: November 9, 2020
Germany
1 review
0 helpful votes
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Very satisfied
November 11, 2020

This is the third scarf of this type that I buy from this website for myself, and I am very satisfied with all of them. It's nice and long, very soft and can be wrapped around the neck, and the colors are very well chosen to match. I have bought a couple of friends to give as gifts, and they have also commented on how cute and soft the scarves are and the nice color combinations. If you are looking for a scarf as a gift or as a thank you then you couldn't do better than these scarves. I advise you to order the scarves long before you need them as they take a little longer to get here, but overall they are great.

Date of experience: November 9, 2020
Germany
1 review
0 helpful votes
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I don't know what negativity is about. I have had a great online service, great clothes and accessories with the delivery, in fact, some very beautiful accessories. They are cheap prices and not poor quality for what you pay. If you expect designer quality, you must pay designer prices. I would dare to say that I love this website and will be placing an order soon. I've had a lot of trouble with other sites online, but these have been great so far.

Date of experience: November 9, 2020
Germany
1 review
0 helpful votes
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I really recommend
November 11, 2020

I have been shopping for clothes from this online store lately and I love it! Great prices, good quality and different styles that you cannot find in a normal store, the sizes are exact from the description! I really recommend shopping at this online boutique.

Date of experience: November 9, 2020
Germany
1 review
0 helpful votes
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Real clothes
November 11, 2020

My experience with these online shopping clothes was and still is really good! They answer my questions and my concerns about orders, if an item does not reach me they will refund it or send it back! I had no problem with this website! The photos and the real clothes match!

Date of experience: November 9, 2020
California
2 reviews
0 helpful votes
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My excitement about buying beautiful clothing for reasonable prices was dashed to bits when I received my order. Th website pictures depicted gorgeous designer wear on quality fabric. What I got were cheap copies printed on junk material. I asked to return; they offered 25% off to keep it. I wouldn't wear this junk (except nice pair of knitted socks and hand warmers I kept.), so I asked for return authorization. I had to mail to China for pricey postage. 10 months later merchandise was returned to me "overdue return." I demanded full refund which they refused; they could't without returned merchandise. Mail it again they said. I have paid $230. For about $24. Worth of acceptable clothing. They offered 35% refund. My blood is boiling.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 9, 2020
California
1 review
0 helpful votes
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PLEASE DO NOT order from this company. Your money is only going to CHINA, nothing to USA. Clothes look good in add, but when received not the correct size, quality or color.
To exchange something is impossible, very costly and very time consuming.
Like I said DO NOT Order from this company. This business is only to fund CHINA with USA money.
Ann Honeywell. Am going to see state officials and the FED'S.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2020
Arizona
1 review
0 helpful votes
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This company sells cheap non quality goods made for the Asian with narrow shoulders. If you want to return them you have to mail them back to China! The postage makes this impossible. They will not refund you the money but offer you a 20% refund for the overpiced clothing. DO NOT BUY FROM THEM!

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2020
Michigan
1 review
0 helpful votes
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Fraudulent Company
December 8, 2020

I purchase what was supposed to be a size 7.5 leather boot. When they arrived they were much, much too large, and they are not leather. I requested a refund to no avail. BEWARE OF THIS COMPANY!

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2020
California
1 review
0 helpful votes
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Great Clothes!
November 8, 2020

The clothes on this website are great, the staff is amazing. I bought a scarf for a very low price, shipping took a while, but I suppose it is because of the pandemic, although it was not long!

Date of experience: November 7, 2020
New York
1 review
0 helpful votes
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Good quality!
November 8, 2020

Great selection of fashion. I chose a black waxed jacket for my first purchase at this online boutique. Definitely cheaper and better quality than a mall stores.

Date of experience: November 7, 2020