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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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GB
1 review
0 helpful votes
Follow miranda f.
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Buy shoes in this store, they are quite elbows, beautiful design, excellent quality both material and shipping.

Date of experience: November 20, 2020
GB
1 review
0 helpful votes
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My order came to my house, a beautiful jacket, great and even better than I expected. Fast shipping, all good.

Date of experience: November 20, 2020
California
1 review
0 helpful votes
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Very happy and satisfied. Very good material for my new blouse, I had no problem with the sizes, even considering that they were not clothes for me, but for my sister as a gift. What you have to do is be guided by the indications of measurements according to size. And meter in hand, choose the right size, the design is very beautiful. Remarkably, the day arrived that indicated that it would arrive. A success without a doubt, it is already a reference store.

Date of experience: November 20, 2020
Louisiana
1 review
0 helpful votes
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Wrong Fit
December 20, 2020

I bought 3 pairs of shoes, 2 pairs of shoes was the wrong size, they were larger, than the size I gave them. Only 1size fit me. They don't label the size of the shoe. I'm glad that my daughter can fit them, because I would had to pay to return their mess up in the first place. Also, delivery time was longer than ever, I ordered these items in early September and I didn't get them until late October, I won't be buying anything from Anniecloth again. Never again.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2020
Massachusetts
1 review
0 helpful votes
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If we should run out of Toilet Paper in U.S. we can always purchase
Clothes from Annie Cloth to wipe with, purchased clothes 4 months ago ($125.00) returned the garbage
Back after receiving over 3 months later costing $35.00 to return still have not been refunded. They report they have never received. I guess they think I lost this battle. I will be sure to sabotage there crap so nobody ever makes a purchase from them, This is in CHINA

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 19, 2020
South Africa
1 review
0 helpful votes
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Great selection
November 21, 2020

I can only talk about shopping for clothes on the internet, but I always look at this online boutique before buying anywhere else on the web. They have a great selection and in most cases the cheapest price you will find for the exact same thing anywhere else.

Date of experience: November 19, 2020
South Africa
1 review
0 helpful votes
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My dress was exactly
November 21, 2020

I was also unsure about ordering from this website. I read good and bad reviews, but I really needed some new tops. My dress was exactly as pictured and to my surprise the shipping was very fast and I got free shipping, which doesn't happen often. I will definitely buy again.

Date of experience: November 19, 2020
Slovakia
1 review
0 helpful votes
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Excellent
November 21, 2020

I ordered my boots on November 2 and received them on the 15th. They were in excellent condition, fitted well, and packaged carefully. When I first ordered them on this website, I made a mistake and had to send an email to customer service, and they were very nice and helpful.

Date of experience: November 19, 2020
Slovakia
1 review
0 helpful votes
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I love!
November 21, 2020

A few years ago I came across this little gem. Oh! How I love this website and the prices and the sales. Keep my money because I'm on the website every day. LoL, I think this website is much better than others that I have purchased. I've been saving my money for the holidays, just make sure you get the good buys early. Thanks for the nice clothes, keep it up! I am a customer for life!

Date of experience: November 19, 2020
Serbia
1 review
0 helpful votes
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Legitimate website
November 21, 2020

Legitimate website, with amazing deals on clothing and accessories, specifically on things I love. They don't carry any markings, just really nice markings and they are always shipped on time.

Date of experience: November 19, 2020
Romania
1 review
0 helpful votes
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Good quality clothes
November 21, 2020

I have been shopping for clothes at this online boutique for over 3 years and they have never disappointed me. I always buy good quality clothes and shoes!

Date of experience: November 19, 2020
Colorado
1 review
0 helpful votes
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Not reliable
December 19, 2020

I had to pay over $25 shipping to return a $65 blouse that was a total rag but since I had already spent so much I wanted to recoup something. They said they never received it, even though I had a receipt from the post office. I emailed many times and they denied receipt. So I was out even more money. And they weren't even nice about it. What a rip off.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 18, 2020
Illinois
1 review
0 helpful votes
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Items were not the size, color or description as indicated on their website! Even when pictures are sent to customer service, best they will offer is a 15% discount to keep them! You'd be better off to save 100% and Avoid Them Altogether! Never Again For Me!

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 18, 2020
Portugal
1 review
0 helpful votes
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PERFECTLY
November 19, 2020

I received the items from this website a few days after placing the order, and both the dress and the skirt are BEAUTIFUL and fit PERFECTLY! I bought a skirt and a dress. It was a gray dress and a black asymmetrical skirt. I was hesitant because they were very cheap and more affordable.

Date of experience: November 18, 2020
Portugal
1 review
0 helpful votes
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I bought 2 dresses
November 19, 2020

I bought 2 dresses from them and the quality was good and they shipped on time with no delay. Most of the time I don't find the perfect color combination when I buy something from an online store, but somehow the product matches the image and the available product. Good service.

Date of experience: November 18, 2020
Poland
1 review
0 helpful votes
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Loves
November 19, 2020

I bought a black boat neck flared sleeve straight dress in this online boutique, it is very comfortable to wear and elegant. My husband loves to see me in this dress.

Date of experience: November 18, 2020
Poland
1 review
0 helpful votes
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Friendly
November 19, 2020

The people who work there are not only understanding and friendly, but also very helpful on the internet. They have some cute outfits that are just my style! I never regret my purchases from them. They have some really modern and trendy outfits for SO CHEAP. Thanks for the prompt service. Great job

Date of experience: November 18, 2020
Poland
1 review
0 helpful votes
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I ordered the off shoulder short sleeve black bodycon dress, hoping it would arrive in time to wear to my event. Not only was it on time, but the dress was absolutely gorgeous. The quality was excellent and the shipping of this website was quick and easy! I will definitely buy more clothes.

Date of experience: November 18, 2020
Poland
1 review
0 helpful votes
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Excellent
November 19, 2020

The best shopping womens clothing website. The excellent service and the quality of the clothes I bought were excellent.

Date of experience: November 18, 2020
Norway
1 review
0 helpful votes
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I have been a customer of this website for many months. It hasn't let me down so far. I am happy to recommend this online boutique to my friends.

Date of experience: November 17, 2020