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Annie Cloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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One of my favorite online clothing shopping websites. There are many high-quality, inexpensive, trendy clothes available here, and the website itself is very easy to use.
Great variety of fashion clothes and accessories! Many images on this website to get a clear idea of the article. Receipt of the order may take some time. They also have great deals.
I was scammed. I bought a sweater that looked beautiful on the site, but what I received was a terrible photographed-cloth long sleeve shirt. It was by no means a sweater or knitted, or even anything that someone would buy. It was shipped from California, but the return center is in China (they expect the customer to pay the return postage). They are scamming people out of their hard-earned money.
I ordered a pair of shoes over 6 months ago. They STILL have not arrived. Whenever I email them about it, they reply immediately (as they will to this post; just watch) and tell me to be patient and to check my tracking #, which I'm sure is another scam, as it doesn't appear in the USPS tracking system. All the positive reviews you see on this website are fake, I'm sure. DO NOT DO BUSINESS WITH THIS COMPANY!
They have a range of good quality designs at a fair price. All clothes are described in detail and good pictures are provided.
Reliable website with wide range of clothes for all women. The website offers a lot of great deals on clothes and various beautiful accessories. This is my fourth request here since I first tried this page last year, I recommend it.
Fantastic clothes for the girls at great prices, I am very happy. Great accessories too. Good prices and great jewelry products. I have bought loads and I love the site, Thanks!
Most of the clothes sold in physical stores are very expensive and the sales assistants are very aggressive. This website has a great selection of clothes at very competitive prices, I buy easily and confidently. For my first order, I also got a discount. I can't wait to receive my orders!
I have been shopping online here for 3 years now and it never disappoints me. Approved for excellent customer service as well. Much easier online shopping. The delivery process was a bit slow, but the shoes were worth it.
Return policy is terrible! Sizing is not accurate. Do not order from here! Everything is from China and you have to pay for international return charges.
One of my favorite boutiques online :) A great variety of clothes, but be sure to read reviews, as there are certain designs that are not for every girl's body like others.
Never disappointed. Is my best online shopping website. Reasonable price with great quality in clothes. Fast shipping and excellent customer service. A happy customer with 100% satisfaction.
Affordable prices. I spent hours scrolling through this web page and it was honestly very easy to navigate. The search results were relevant and there were many useful options to figure out even the specific searches you wanted. The buying process was pretty easy too, as everything was broken down step by step. I am still waiting for my items to be delivered, but I am very excited about the items that I purchased. I found the quality for price accompanied by reviews reassuring, I am very happy with my purchase.
Perfect! Great variety of clothes. I love the website, it offers a great variety of products and brands. I love the review system, we can read the reviews before we buy each design. The payment process is easy and payments are accepted with multiple methods.
Great internet clothing shopping page. Excellent website for fashion and small clothing, products are really good. You should check the reviews to be sure.
I bought a very nice shirt on this website, I had a problem with the stock of the chosen color and I had to change for another but the treatment was very good, personalized, friendly and solved very quickly by email.
I ordered two sweaters from Annie Cloth. One was so small that it would only fit a child. Obviously it was Chinese sizing. The second one was okay. I didn't realize this was a Chinese company. When I requested a return mailing label for the small one, this is what I received:
"Sorry that you are not satisfied with the item(s).
"Please note that customers must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.
"Our return center is located in Guangzhou, China.
"According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.
"Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth."
I did not realize this was a Chinese company.
Please check out www.written-with-love.com/online-shopping-goes-wrong/
I could see its status at all times, and when my shirt arrived I was delighted, the color, the fabric for me was perfect. I read the size recommendations and the perfect one would have been s / m, but for fear that the garment would fit me well, I asked for m / l and this is quite loose, I still love how it fits.
Very cool and very original and special designs. The quality and size of my dresses are as expected. I have only bought 2 but I am satisfied with all of them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members