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Annie Cloth

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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California
1 review
0 helpful votes
Follow Jane D.
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Horrible
January 23, 2021

This website completely lies about the clothes. The material was cheap, nowhere near the pictures. The reviews on their site have to be fake. I lost over $200 on these horrible clothes that are not even close to the pictures. Do not buy!

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 23, 2020
California
1 review
0 helpful votes
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Good experience.
January 22, 2021

The shoes you buy here are amazing! Excellent material and work, it looks even better than the image on the website. They are soft, the size is appropriate to the normal one, it arrived quickly, earlier than expected. Thank you.

Date of experience: December 23, 2020
GB
1 review
0 helpful votes
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Very good quality!
January 24, 2021

My jacket arrived when I was confirmed on this website; It is beautiful and it is made with very good quality and very good fabric. High quality clothing helps it last longer, this beautiful and versatile sweater will last a long time.

Date of experience: December 23, 2020
California
1 review
2 helpful votes
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It's Perfect!
January 24, 2021

I ordered a shirt here and it is very stretchy so it fits me well, I usually wear a small US size but I bought a medium and it is perfect! There were some loose threads, but they cut easily and that's okay.

Date of experience: December 23, 2020
California
1 review
0 helpful votes
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The sweater you buy here is well made and warm. The thickness is good for fall weather. Got compliments at work after wearing it with a pair of leggings. It sticks a bit after washing it a few times, but it's still super cute.

Date of experience: December 23, 2020
California
1 review
0 helpful votes
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I recommend them as the best online boutique I have bought, it has a wide variety of clothes at the best price. I bought some shoes and I am in love!

Date of experience: December 23, 2020
Wisconsin
1 review
0 helpful votes
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The first time I saw this online boutique was in an Instagram post with beautiful things, so I placed my order and since then I am a regular there, I like the variety of things and the feminine and modern style that they have.

Date of experience: December 23, 2020
Canada
1 review
0 helpful votes
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What a disappointment
January 22, 2021

I was very shocked to get my order. The clothes that I ordered online and received looked NOTHING like the photos on the website. Im am so angry with myself that I wasted my money.
I will NEVER order from this site again

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2020
Georgia
1 review
0 helpful votes
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I liked buying in this online clothing store, your clothes are of good quality, the sizes, even sometimes small, fit my body very well.

Date of experience: December 22, 2020
Georgia
1 review
0 helpful votes
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Good experience!
January 21, 2021

From the ease of use of the website to the blouses that arrived, I can't fault this websit, it is highly recommended!

Date of experience: December 22, 2020
Georgia
1 review
0 helpful votes
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Love for this website.
January 21, 2021

I ordered a pair of sweaters here and I love it! It is special and elegant! I also ordered some shirts and everything good.

Date of experience: December 22, 2020
New York
1 review
0 helpful votes
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Beautiful clothes. Kindly helped by my sister to buy for the first time by interent here. Nice dress successfully bought! Totally cool

Date of experience: December 22, 2020
Illinois
1 review
0 helpful votes
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Good online service. Good quality clothing, cheap and reliable option, still quite reasonable price with excellent quality.

Date of experience: December 22, 2020
Singapore
1 review
0 helpful votes
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I love the sales and discounts of this online boutique, the soft t-shirts are a hit! Truly amazing quality of service. Good quality t-shirt.

Date of experience: December 22, 2020
GB
1 review
0 helpful votes
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Nice and dazzling website: I love most of the seasonal clothes. I would like to buy all of them :) What I have seen on the internet is very famous!

Date of experience: December 21, 2020
GB
1 review
0 helpful votes
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I have been shopping on this website for years. Roaps arrive very fast. My clothes also last a long time, they are of good quality, I get a lot of clothes for less than $ 100!

Date of experience: December 21, 2020
GB
1 review
0 helpful votes
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Buy online here a jacket of excellent quality material, the zippers and everything is of very good quality. I am relieved as I was a bit concerned about ordering from abroad.

Date of experience: December 21, 2020
Georgia
1 review
0 helpful votes
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I recommend it!
January 20, 2021

I have been buying clothes through this website for a while and I am satisfied with the last purchase, I had no problems, they always arrived in perfect condition. I have nothing to complain about!

Date of experience: December 21, 2020
New York
1 review
1 helpful vote
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100% scam
January 20, 2021

Anyone who gives this site a good review was paid by them; probably to submit 100s of reviews.
I never order from websites without checking them out - but, this one time, I was asked to order something by my sister, for her. I assumed she'd checked it out. Lo and behold, the item never came, was never even shipped, no tracking number; no response from customer service. Then I did some research - completely fake site. Luckily they only took the money for the first item, nothing additional, so I was only out that much (and of course, canceled that credit card number).
[submitting review a year after the fact. Order # was AC*******. The "view your order" link was active for a couple months, then it just disappeared - "this page does not exist"]

UPDATE - a note on my review says I did not respond to Anniecloth's offer to resolve my dispute. This is true. They responded fairly quickly saying they would refund my money within a week. Of course, that's silly, it wasn't possible - as my review states, the credit card was canceled; and of course I wasn't going to give them another for the refund, after seeing various online accounts that they were a scam. I do think they may have refunded my money just to get me to take down the review, but it wasn't worth the $30 to me to deal with them any further.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 21, 2020
GB
1 review
0 helpful votes
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This website is huge. I never thought about buying from this online boutique because I was reluctant to shop online. They have a great selection of women's dresses and outfits, a wide variety of styles, shirts, skirts, pants, etc. I will definitely go back again and again.

Date of experience: December 21, 2020