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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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Arizona
1 review
0 helpful votes
Follow Natasha N.
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I received my order on time, a nice executive style pants, and it was as expected, so I am satisfied and I hope to make purchases with your website again!

Date of experience: December 26, 2020
California
1 review
0 helpful votes
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I am very happy that they not only solved my problem, but also understood the urgency of my request and helped me. Sometimes it is better not to read negative reviews!

Date of experience: December 26, 2020
Arizona
1 review
0 helpful votes
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Hello, this online boutique has beautiful clothing designs, but some sizes do not work for me, so now I always ask for one more size! Overall. Thank you!

Date of experience: December 26, 2020
New York
1 review
0 helpful votes
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I was so nervous about getting my dress online. I thought it would look nothing like the original image. But they did a good job on this website, thanks

Date of experience: December 26, 2020
Illinois
1 review
0 helpful votes
Follow Leonora F.
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I already lost count of the times I ordered in this online boutique, my last purchase was high black shoes, they are comfortable, the size fits my foot and their price is good.

Date of experience: December 26, 2020
Italy
1 review
0 helpful votes
Follow Noelia W.
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I found very nice designs of coats and shirts in this boutique on the internet, I placed my order and in a few days I received a nice imitation coat and a nice printed shirt, good quality of materials, good price

Date of experience: December 26, 2020
Nevada
1 review
0 helpful votes
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I am very happy with my purchase in this boutique on the web, especially for the solution to all the transport problems that have happened in recent days due to the pandemic.

Date of experience: December 25, 2020
Texas
1 review
0 helpful votes
Follow Evelyn Z.
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I bought a dress, the size small in the previous order, although it fits me, the M is roomier. As for the pants, there is a bit of room to stretch in the crotch area. I got this for a workout and it's definitely squat proof. The top also fits very comfortably. I'm small but my shoulders are fairly broad so I prefer the way the M fits. I usually wear a UK size 6-8 or an xs or s. Therefore, I would recommend wearing this one for a more comfortable fit. It took 18 days to arrive from the order date.

Date of experience: December 25, 2020
GB
1 review
0 helpful votes
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The customer service was amazing in guiding me through the process of choosing my dress. More than happy. I definitely recommend it.

Date of experience: December 25, 2020
West Virginia
1 review
0 helpful votes
Follow agata k.
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I have made two purchases online here I have not found any problem. Both items (a pair of sandals and a business style dress) were as described and arrived on time. It is cheap but without losing quality, so I am happy to recommend it.

Date of experience: December 25, 2020
California
1 review
0 helpful votes
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The customer service on this website is good and the shipment was made within two weeks and I got what I paid for. I would recommend them to younger girls, who love beauty and pay a lot of attention to their clothing.

Date of experience: December 25, 2020
North Carolina
1 review
0 helpful votes
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Very fast and efficient in handling my complaint. Received a full refund within a few days. I am pleased to see that the online boutique has changed the description of the material on their website from cotton to polyester. Very satisfied with your answer. Until the next purchase!

Date of experience: December 25, 2020
Georgia
1 review
0 helpful votes
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The best election.
January 24, 2021

I shop online here as a weekly detox from such a stressful work environment and Anniecloth has always been my place to shop for clothes online. Everything here suits my style and preference. The new additions look pretty, by the way.

Date of experience: December 24, 2020
New York
1 review
0 helpful votes
Follow Brina D.
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I love the website!
February 18, 2021

Excellent! It's easy to use and the shipping costs for the clothes are pretty good compared to some of the other sites you've visited. :)

Date of experience: December 24, 2020
California
1 review
0 helpful votes
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Thanks!
January 23, 2021

The clothes in this boutique are absolutely lovely, the best service I have experienced on the web, I recommend this site.

Date of experience: December 24, 2020
Georgia
1 review
0 helpful votes
Follow Rose R.
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Excellent client service!
February 18, 2021

I have no complaints about this online boutique, excellent service, fast delivery. I always get quick responses to any email I send. Thank you!

Date of experience: December 24, 2020
Georgia
1 review
0 helpful votes
Follow Athenea A.
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I had to return a beautiful dress on this website that I bought for my niece, it was my fault, I chose the wrong size. She received professional help. I felt really bad, but they made me feel so much better by giving me a store credit and a chance to buy again!

Date of experience: December 24, 2020
New Jersey
1 review
0 helpful votes
Follow samuela m.
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The customer service girls are amazing on this website, they are very helpful and understanding, they have been fabulous. The best customer service I have ever experienced on the internet! Thank you girls! :)

Date of experience: December 24, 2020
New York
1 review
0 helpful votes
Follow Falana F.
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I love buying clothes on this website! The girls are amazing! A special thanks to the service department for all their help! Are fabulous.

Date of experience: December 24, 2020
New York
1 review
0 helpful votes
Follow isabelle y.
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Excellent website, buy clothes super fast and reliably, the clothes are of incredible quality. These girls know how to do fashion, thank you!

Date of experience: December 24, 2020