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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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I received my order on time, a nice executive style pants, and it was as expected, so I am satisfied and I hope to make purchases with your website again!
I am very happy that they not only solved my problem, but also understood the urgency of my request and helped me. Sometimes it is better not to read negative reviews!
Hello, this online boutique has beautiful clothing designs, but some sizes do not work for me, so now I always ask for one more size! Overall. Thank you!
I was so nervous about getting my dress online. I thought it would look nothing like the original image. But they did a good job on this website, thanks
I already lost count of the times I ordered in this online boutique, my last purchase was high black shoes, they are comfortable, the size fits my foot and their price is good.
I found very nice designs of coats and shirts in this boutique on the internet, I placed my order and in a few days I received a nice imitation coat and a nice printed shirt, good quality of materials, good price
I am very happy with my purchase in this boutique on the web, especially for the solution to all the transport problems that have happened in recent days due to the pandemic.
I bought a dress, the size small in the previous order, although it fits me, the M is roomier. As for the pants, there is a bit of room to stretch in the crotch area. I got this for a workout and it's definitely squat proof. The top also fits very comfortably. I'm small but my shoulders are fairly broad so I prefer the way the M fits. I usually wear a UK size 6-8 or an xs or s. Therefore, I would recommend wearing this one for a more comfortable fit. It took 18 days to arrive from the order date.
The customer service was amazing in guiding me through the process of choosing my dress. More than happy. I definitely recommend it.
I have made two purchases online here I have not found any problem. Both items (a pair of sandals and a business style dress) were as described and arrived on time. It is cheap but without losing quality, so I am happy to recommend it.
The customer service on this website is good and the shipment was made within two weeks and I got what I paid for. I would recommend them to younger girls, who love beauty and pay a lot of attention to their clothing.
Very fast and efficient in handling my complaint. Received a full refund within a few days. I am pleased to see that the online boutique has changed the description of the material on their website from cotton to polyester. Very satisfied with your answer. Until the next purchase!
I shop online here as a weekly detox from such a stressful work environment and Anniecloth has always been my place to shop for clothes online. Everything here suits my style and preference. The new additions look pretty, by the way.
Excellent! It's easy to use and the shipping costs for the clothes are pretty good compared to some of the other sites you've visited. :)
The clothes in this boutique are absolutely lovely, the best service I have experienced on the web, I recommend this site.
I have no complaints about this online boutique, excellent service, fast delivery. I always get quick responses to any email I send. Thank you!
I had to return a beautiful dress on this website that I bought for my niece, it was my fault, I chose the wrong size. She received professional help. I felt really bad, but they made me feel so much better by giving me a store credit and a chance to buy again!
The customer service girls are amazing on this website, they are very helpful and understanding, they have been fabulous. The best customer service I have ever experienced on the internet! Thank you girls! :)
I love buying clothes on this website! The girls are amazing! A special thanks to the service department for all their help! Are fabulous.
Excellent website, buy clothes super fast and reliably, the clothes are of incredible quality. These girls know how to do fashion, thank you!
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.

