Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My order has arrived, an impressive shirt, the delivery was easy and fast, especially since it was earlier than expected. I was impressed, I thought it would take longer for it to be an online purchase.
Order two sweaters. They came when promised and looked exactly as featured on the website. Very satisfied with the online service of this boutique.
I ordered a sweater that wasn't big enough and returned it. They expedited the return and credited my account. He was worried, but there was no need to worry. They were polite, efficient, and the solution to the problem was courteous and prompt. I will for sure buy from this clothing website again.
The best dress I have ever owned. Perfect fit, great color, super trendy and looks like the website image. I will definitely order from this quality online boutique again.
Amazing! The quality of the sweater is outstanding, it was shipped promptly and well wrapped. Communication was excellent! I will definitely recommend this online boutique to family and friends, I will buy more in the future!
No, not their products... but hard to tell since I ordered items on Nov 22 and it's now Dec 28th and yet to arrive. Some of the things showed up JUST in time for Xmas. One item is still stuck in NJ since the 17th. I have no idea WHY this company has such issues with shipping and delivery in a timely manner... not like they ship for free. :(
I bought several tops from Anniecloth... they looked really cute online. When I got them, they look OK, but the sizing is widely variable. I bought mostly larges, with 2 extra-large because that's what was available. The 2 extra-larges were smaller than the larges. The sleeves on all the long-sleeved tops come down over my entire hand and I have pretty long limbs. One of the larges has to be mislabeled because it's so small, I can't even get it over my head. I got in touch with Anniecloth to return the ones that don't fit. I was told I was responsible for shipping, which would be almost as much as I spent to begin with since I'd have to send it back to Hong Kong (didn't realize it was shipped from China when I bought it). I'll just donate the items to Good Will, but I will not be buying anything else from Anniecloth.
I love these boots from this online boutique! They are well made, the size is true and they fit perfectly, they are soft and light.
Very easy to order, I received my order quickly. I am so glad I found this place on the internet, I will order more clothes from here!
I have clothes from almost the beginning of this web page. It has been crazy to see a website grow bigger and bigger. Very efficient service with high quality clothing
Beautiful shoes, they are a brilliant product, I cannot stress enough how comfortable they are and how light they feel, especially in the sun! The price is worth it. I couldn't be happier with your online purchase and service.
Shipping was fast and efficient, clothes as advertised (and at a very interesting discounted price). Great online experience.
When I received my order from this website, I put everything on to test the quality and it is nice, the fit of the dress is good as I ordered a size up to my normal size!
I ordered a dress as per the measurements supplied on the www.Item arrived and was 38cm shorter than advertised so I took photos and emailed Anniecloth to ask for a refund. They offered me a 15% refund so I could alter the item. It is now nearly a month later and I am tired of negotiating with them. Faulty goods should be replaced or refunded without question, including the shipping cost as I did not receive anything I can actually wear.
The best option on the internet for modern style shirts. Fast shipping with efficient service. At the right price, I will order a long dress with them again, I hope it is just as good.
In this online boutique I found excellent clothes and excellent customer service, as I had never seen before in another online store!
Jewels purchased in this online boutique and delivered in days without the hassle of going to a physical store.
I love this website, it is ideal for buying clothes. Great page to find what you want to be on trend. Orders arrive without problems.
The dress I ordered online was delivered very fast and the dress itself was beautiful and of very high quality. Would definitely order from here again.
Very good website and company, because it offers many clothes with various styles to choose from and buyers choose the one that looks best to them, it is easy to pay and orders are fast. I liked
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.

