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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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Missouri
1 review
0 helpful votes
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White Cat sweatshirt
March 4, 2023

Shipping charge is too much; it almost doubled the cost of the item, but I have been wanting one since I first saw them.

Date of experience: February 2, 2023
California
1 review
0 helpful votes
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Need to return 2 sports bras
February 2, 2023
Updated review

I've been waiting for a return slip so I can send the bras back to you for 2 weeks what's up

Date of experience: February 1, 2023

Good experience I like it
December 1, 2022
Previous review

Good experience I like it

Date of experience: December 1, 2022

Beautiful clothes Thank you
May 22, 2022
Previous review

Beautiful clothes
Thank you

Date of experience: May 22, 2022

Easy fast and good deals
December 24, 2021
Previous review

Easy fast and good deals.

Date of experience: December 24, 2021
Texas
1 review
0 helpful votes
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Easy
February 1, 2023
Updated review

Item took longer than I was expecting. Love the jacket. Haven't a need to contact customer service.

Date of experience: February 1, 2023

Wasn't very satisfied with customer support
February 1, 2023
Previous review

Wasn't very satisfied with customer support. You offer discounts but 1 doesn't work due to a flash sale, other discount received in email for first order and that doesn't work. Waited online for live chat and by the time representative came back on, chat was timed out due to inactivity!

Date of experience: January 2, 2023
Georgia
1 review
0 helpful votes
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Nice shirts but….
March 1, 2023

First, shipping cost is outrageous and though there's always a code customers are supposed to use to alleviate the prices, they never work. Also, I ordered 2 shirts, both extra large and you would think an XL is exactly that but one fit while the other was so tight, I couldn't get it over my head. And because shipping costs are ridiculous, returning it for a refund is a waste of time and money. I love the shop but can't afford it anymore.

Date of experience: January 30, 2023
Connecticut
1 review
0 helpful votes
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Scam, Cheap, Horrible!
February 27, 2023

I ordered 6 pairs of shoes because it said at the the botton of each picture buy 5 get the sixth for free. It said it would be taken off at check out for the free pair and it didn't. I did an on line chat that a represenative come onto the chat and then left without answering my question as to why they didn't take the sixth pair off my total leaving a message saying theyre busy and try later. I sent an email that they say they return all emails within 24 hours but didn't. When I finally got any email back they said I didn't choose the shoes that where buy 5 and get the 6th free. They wrong! I got scamed. I received the shoes all six pairs that were all stuffed in a plastic bag not one pair was in a box they were shoved into this bag and shipped that way. As I opened them they smelled like chemicals and are so poorly made that I can't think of any place to compare them to. I'm going to send them back and hope for a refund! This was so disappointing. I hope you get the chance to read this before you buy anything from them.

Date of experience: January 27, 2023
Miss W. — Annie Cloth Rep
over a year old

Sorry for any inconvenience caused. Could you please provide your order number so that we can check for you?

For the sales, usually items that are already on sale will not be eligible for other sales. When we initiate a sale like Buy x and get x free, you will need to select items that belong to that group of items. Sorry for any misunderstandings.

We are also sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by 24/7 chat online.

Stay safe and have a nice day!

Virginia
1 review
0 helpful votes
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Clothing
January 27, 2023
Updated review

Quick safe. One item arrived late. Finally received it too.

Date of experience: January 27, 2023

Quick safe
December 28, 2022
Previous review

Quick safe

Date of experience: December 28, 2022
Australia
5 reviews
0 helpful votes
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Too Bigas
January 25, 2023
Updated review

No problems encounter but I already have one of these. Far too small and no size on garment I would like to return that item for a refund.

Date of experience: January 24, 2023

So far, So good!
December 4, 2022
Previous review

So far, So good!

Date of experience: December 3, 2022
North Carolina
1 review
0 helpful votes
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Yes I'm Cold sweatshirt
January 22, 2023
Updated review

Easy & convenient. A gift for my sister. Made us laugh & kept her warm

Date of experience: January 22, 2023

Fast & easy
December 28, 2022
Previous review

Fast & easy

Date of experience: December 28, 2022

Just fine
October 18, 2022
Previous review

Just fine.

Date of experience: October 18, 2022
Colorado
6 reviews
0 helpful votes
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Cute clothes
January 19, 2023
Updated review

Easy to use website and great clothes! I like the variety available.

Date of experience: January 19, 2023

Easy to use site
January 4, 2023
Previous review

Easy to use site

Date of experience: January 4, 2023

Easy, fun, great selection
January 1, 2023
Previous review

Easy, fun, great selection

Date of experience: January 1, 2023
Texas
1 review
0 helpful votes
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Birthday Gift for a friend
January 19, 2023
Updated review

Very pleased with the product and will continue to order from this site.

Date of experience: January 19, 2023

A little confusing
December 20, 2022
Previous review

A little confusing

Date of experience: December 19, 2022
Montana
1 review
0 helpful votes
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Birthday gifts for a cat lover
January 18, 2023

Lots of cool stuff, however, some items came up with prices lower than what I ended up being charged.

Date of experience: January 17, 2023
California
2 reviews
0 helpful votes
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Mostly satisfied
January 17, 2023
Updated review

So far so good! I find sizes run large.I like the unusual offerings.

Date of experience: January 16, 2023

OK!
December 10, 2022
Previous review

OK! That is all I have to say!

Date of experience: December 10, 2022
Texas
2 reviews
0 helpful votes
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Excellent
January 14, 2023
Updated review

Very easy to order and really love the styles- and my order came promptly

Date of experience: January 14, 2023

Love the styles!
November 20, 2022
Previous review

Love the styles!

Date of experience: November 19, 2022
New York
1 review
0 helpful votes
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Fancy tops
January 13, 2023
Updated review

Excellent goods like the length, i am long waisted and it is hard to get the nicer tops and all your tops fit me so good and i have a good choice

Date of experience: January 13, 2023

Surprise designs,you can't get elsewhere,a pleasure...
January 2, 2023
Previous review

Surprise designs,you can't get elsewhere,a pleasure to shop for different designs

Date of experience: January 2, 2023

Satisfied
November 8, 2022
Previous review

Easy and fantastic designs, fast delivery will shop here again, well satisfied with the service and up to date delivery

Date of experience: November 8, 2022
Arizona
2 reviews
0 helpful votes
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:(
February 12, 2023
Updated review

Easy to order. Took too long to receive the items. Like 3 weeks. No way of tracking them. Arrived after Christmas, so I was not able to gift them. Size and quality are not what I expected. I am afraid now that if I return it, I'll never get my money back.

Date of experience: January 13, 2023

Easy to order
December 11, 2022
Previous review

Easy to order

Date of experience: December 11, 2022
Nevada
1 review
0 helpful votes
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Christmas "Cat Coats"
January 13, 2023
Updated review

I ordered a cat coat and everything went fine. So I ordered two more as Christmas gifts, not knowing the delivery might be later than Christmas. Fortunately my girls were very pleased when the coats finally did arrive. My wish would have been to know the delivery would be delayed so I could give advance warning.

Date of experience: January 13, 2023

I'm in a hurry
December 11, 2022
Previous review

I'm in a hurry

Date of experience: December 11, 2022

For my daughter
December 2, 2022
Previous review

It was a gift to my daughter who never feels warm enough and loves her kitty, so this was perfect.

Date of experience: December 2, 2022

Straight forward enough!
November 2, 2022
Previous review

Straight forward enough!

Date of experience: November 1, 2022
New Mexico
3 reviews
0 helpful votes
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Great Site
January 12, 2023

Love this store, so much to choose from. Was looking for new skirts. Now I'm looking for dresses. Thank you for the great selection.

Date of experience: January 12, 2023
Texas
1 review
0 helpful votes
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First Time To This Site.
January 12, 2023

A very Large Selection. I was able to receive my order in a timely manner.

Date of experience: January 11, 2023
Kentucky
2 reviews
0 helpful votes
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Enjoy shopping with you
January 11, 2023
Updated review

Beautiful clothes are different than other stores and your designer is unique

Date of experience: January 11, 2023

It was very easy to shop here at Anniecloth.com!
January 6, 2023
Previous review

It was very easy to shop here at Anniecloth.com!

Date of experience: January 6, 2023

I love your clothing site so far
November 30, 2020
Previous review

I love your clothing site so far. Can't wait to receive my items.

Date of experience: November 30, 2020
North Dakota
1 review
0 helpful votes
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I enjoyed shopping at Annie Cloth
January 11, 2023

Such a wide variety, so much affordable, beautiful clothes. Thank You

Date of experience: January 10, 2023