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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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Can someone check…I ordered something before Christmas, but I forgot to add the code. I called and the operator said that they would give me the discount on my next order. Thank you.
I've only received my new dress but was pleasantly surprised how pretty it was. Love the material! Looking forward to getting my new blouse any time soon.
Most of the clothes were not as depicted in the photos. Organising a return was just a nightmare. Sorry but I won't be back.
Easy interface, beautiful clothes - always a pleasant experience to shop at Annie Cloth!
So far so good, have to wait and see how it goes. Received and happy
I like all the different styles and patterns. I'm looking forward to my next order.
This order was easy to place.
Out of my order of 3 tops, I didn't see or like, the split sleeves of one of them. I do like the other two.
So far it is good. I hope I get my order sooner than my last order.
I don't like PayPal, so I'd rather use my credit card. I do love your clothes!
The shipping cost is pretty high. Your clothes are pretty. I wish the model's hair didn't cover up the neckline, though. Thanks for the free gift!
The shopping experience so far has been fine except the shipping costs are almost as much as my purchase which will take 20 to 30 days. But I am looking forward to getting that beautiful blouse.
It stinks that I can't use a coupon on a flash sale item!
My Coupon for becoming a new user for 15% would not apply! Please apply!
If they fit then I will be satisfied…. Since I'm more of a petite.
Most of the blouses were long sleeve…which I hadn't noticed…. But pretty.
They hang long on me so I will need to shorten them.
Also I will need to cut the sleeves short
I probably won't buy on the internet again.
When I expanded the page to zoom in, the page glitched sometimes.
My order came as tracked. The $#*!e fit fine and was as pictured. The dress however had a much more BOLDER print than what was pictured. I wanted to return the dress but was told it would be expensive and there would be additional cost for foreign customs. So I accepted the 15% discount and kept the dress. I donated it to a charity.
Very good service. Ordered wrong size and they are taking care of it.
This is not my first time ordering a jacket in this store, as always the quality and service is top notch! Special thanks for the speed of assembly and shipment.
Pleased with the designs and patterns on material but would definitely like more natural materials. Most clothing items were sized appropriately but a couple of the winter clothes were a bit too large.
The fabric patterns were different on the clothes I received than the images in the online system when I originally ordered. The blouse with the large tulip print is not symmetrical at the neckline. Weird pleats on the neckline are not centered at all. It took a long time to receive my order. I received my order after the special event passed that I ordered the new clothes for that special event.
Very good prices, great selection of clothing and the styles are very trending.
I ordered two dresses on February 13th. I received one, no problem. The other is still processing as of March 15th. All requests have been met with "be patient". I thinkcI have been and just want to know what the problem is and when to expect shipment or refund my money. This lack of communication is disappointing.
It was okay considering they missed my address and later corrected it and got to me at the perfect time. The dispatch was amazing and I got exactly what I ordered with the shortest time I ever expected
Some items took a month to get here. A lot of the items were the style of an over the head sweatshirt which I did not notice from the picture. I would have preferred a regular hemmed bottom instead of a band along the bottom of the tops.
Wonderful shopping experience and a time.y delivery!
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.


Our apologies for any inconvenience this may have caused.
Would you mind to share us more details like which coupon code you’d try to apply? We'd like to confirm if this coupon code is eligible for your order and offer a suitable solution for you.
Please contact our customer service center or send a private message to us. Looking forward to your reply.
*FYI. Regarding the promo code, users need to enter the code number before checkout and click "APPLY" to activate the code. Pre-sale, flash sale and final sale items cannot be combined with any other discounts and one order can only use one coupon. Hope for your understanding.
If the code does not work, please feel free to contact our agent on chat before you paid, and they will reply to you shortly and follow up on the problem. The discount price can not be enjoyed once the order was paid. Hope for your understanding.