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Annie Cloth

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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New York
1 review
0 helpful votes
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Can someone check…I ordered something before Christmas, but I forgot to add the code. I called and the operator said that they would give me the discount on my next order. Thank you.

Date of experience: March 8, 2023

Good so far
December 6, 2022
Previous review

Good so far

Date of experience: December 5, 2022
Oregon
2 reviews
0 helpful votes
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New Anniecloth Dress
March 8, 2023
Updated review

I've only received my new dress but was pleasantly surprised how pretty it was. Love the material! Looking forward to getting my new blouse any time soon.

Date of experience: March 8, 2023

The clothes look beautiful!
March 2, 2023
Previous review

The clothes look beautiful!

Date of experience: January 31, 2023
New Zealand
1 review
0 helpful votes
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Only Half Happy
April 6, 2023
Updated review

Most of the clothes were not as depicted in the photos. Organising a return was just a nightmare. Sorry but I won't be back.

Date of experience: March 7, 2023

Easy interface, beautiful clothes
February 5, 2023
Previous review

Easy interface, beautiful clothes - always a pleasant experience to shop at Annie Cloth!

Date of experience: February 5, 2023
Ohio
2 reviews
0 helpful votes
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More than I expected.
March 6, 2023

So far so good, have to wait and see how it goes. Received and happy

Date of experience: March 6, 2023
North Carolina
1 review
0 helpful votes
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Love the designs
March 2, 2023

I like all the different styles and patterns. I'm looking forward to my next order.

Date of experience: March 2, 2023
Texas
1 review
0 helpful votes
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My review of my last order of 3 tops.
March 1, 2023
Updated review

This order was easy to place.
Out of my order of 3 tops, I didn't see or like, the split sleeves of one of them. I do like the other two.

Date of experience: March 1, 2023

So far it is good
June 19, 2022
Previous review

So far it is good. I hope I get my order sooner than my last order.

Date of experience: June 19, 2022

I don't like PayPal, so I'd rather use my credit card
June 7, 2022
Previous review

I don't like PayPal, so I'd rather use my credit card. I do love your clothes!

Date of experience: June 7, 2022

The shipping cost is pretty high
April 30, 2022
Previous review

The shipping cost is pretty high. Your clothes are pretty. I wish the model's hair didn't cover up the neckline, though. Thanks for the free gift!

Date of experience: April 30, 2022

The shopping experience so far has been fine except...
June 8, 2021
Previous review

The shopping experience so far has been fine except the shipping costs are almost as much as my purchase which will take 20 to 30 days. But I am looking forward to getting that beautiful blouse.

Date of experience: June 7, 2021
Oregon
2 reviews
0 helpful votes
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My beach wedding!
February 28, 2023

It stinks that I can't use a coupon on a flash sale item!

Date of experience: February 28, 2023
Maine
1 review
0 helpful votes
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Review
February 28, 2023

My Coupon for becoming a new user for 15% would not apply! Please apply!

Date of experience: February 28, 2023
Texas
1 review
0 helpful votes
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I misjudged their sizing
February 27, 2023

If they fit then I will be satisfied…. Since I'm more of a petite.
Most of the blouses were long sleeve…which I hadn't noticed…. But pretty.
They hang long on me so I will need to shorten them.
Also I will need to cut the sleeves short
I probably won't buy on the internet again.

Date of experience: February 26, 2023
Florida
1 review
0 helpful votes
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Only one item came as pictured
February 26, 2023

When I expanded the page to zoom in, the page glitched sometimes.
My order came as tracked. The $#*!e fit fine and was as pictured. The dress however had a much more BOLDER print than what was pictured. I wanted to return the dress but was told it would be expensive and there would be additional cost for foreign customs. So I accepted the 15% discount and kept the dress. I donated it to a charity.

Date of experience: February 26, 2023
Florida
1 review
0 helpful votes
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Great Clothes
February 24, 2023

Very good service. Ordered wrong size and they are taking care of it.

Date of experience: February 24, 2023
Italy
1 review
0 helpful votes
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HI
February 25, 2023

This is not my first time ordering a jacket in this store, as always the quality and service is top notch! Special thanks for the speed of assembly and shipment.

Date of experience: February 24, 2023
Arizona
1 review
0 helpful votes
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What is the Annie $10 for? I was not expecting that. I did mot send it back because I did mot want to pay for postage.

Date of experience: February 20, 2023
Miss W. Annie Cloth Rep
over a year old

Our apologies for any inconvenience this may have caused.

Would you mind to share us more details like which coupon code you’d try to apply? We'd like to confirm if this coupon code is eligible for your order and offer a suitable solution for you.

Please contact our customer service center or send a private message to us. Looking forward to your reply.

*FYI. Regarding the promo code, users need to enter the code number before checkout and click "APPLY" to activate the code. Pre-sale, flash sale and final sale items cannot be combined with any other discounts and one order can only use one coupon. Hope for your understanding.

If the code does not work, please feel free to contact our agent on chat before you paid, and they will reply to you shortly and follow up on the problem. The discount price can not be enjoyed once the order was paid. Hope for your understanding.

Australia
2 reviews
0 helpful votes
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Good Designs
February 20, 2023

Pleased with the designs and patterns on material but would definitely like more natural materials. Most clothing items were sized appropriately but a couple of the winter clothes were a bit too large.

Date of experience: February 19, 2023
Virginia
1 review
0 helpful votes
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The fabric patterns were different on the clothes I received than the images in the online system when I originally ordered. The blouse with the large tulip print is not symmetrical at the neckline. Weird pleats on the neckline are not centered at all. It took a long time to receive my order. I received my order after the special event passed that I ordered the new clothes for that special event.

Date of experience: February 17, 2023
Georgia
1 review
0 helpful votes
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Clothing
February 14, 2023
Updated review

Very good prices, great selection of clothing and the styles are very trending.

Date of experience: February 14, 2023

Prices are good, Nice Selection
January 27, 2023
Previous review

Prices are good, Nice Selection

Date of experience: January 26, 2023
California
1 review
0 helpful votes
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Still waiting for rest of order
February 14, 2023

I ordered two dresses on February 13th. I received one, no problem. The other is still processing as of March 15th. All requests have been met with "be patient". I thinkcI have been and just want to know what the problem is and when to expect shipment or refund my money. This lack of communication is disappointing.

Date of experience: February 13, 2023
New Jersey
1 review
0 helpful votes
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Stand test of time
February 9, 2023

It was okay considering they missed my address and later corrected it and got to me at the perfect time. The dispatch was amazing and I got exactly what I ordered with the shortest time I ever expected

Date of experience: February 9, 2023
New York
1 review
0 helpful votes
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1st time ordering here
February 7, 2023

Some items took a month to get here. A lot of the items were the style of an over the head sweatshirt which I did not notice from the picture. I would have preferred a regular hemmed bottom instead of a band along the bottom of the tops.

Date of experience: February 6, 2023
Florida
2 reviews
0 helpful votes
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4 leaf clover
February 5, 2023
Updated review

Wonderful shopping experience and a time.y delivery!

Date of experience: February 4, 2023

Easy to make a purchase
January 3, 2023
Previous review

Easy to make a purchase.

Date of experience: January 2, 2023