AMOMA.com
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AMOMA.com Reviews Summary
AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
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After reading damning reviews of Amoma we were pleasantly surprised to see no extra fees and taxes after accepting a very good offer. An excellent price for a first class hotel, we will certainly use Amoma in future.
Staff very helpful, breakfast very good. Approx 10 minutes walk from overground station / U Bahn.
Bathroom very compact, so whilst simple, Accomodation worked for me ( 2 nights)
Ps. Largest shopping centre in Munich 5 minutes away.
I used Amoma for the first time and was thrilled with the service. When my online reservation changed the price, I received a phone call from an Amoma employee who did not offer me the original low price but an even lower one. I was surprised and delighted.
Trouble free transaction, best prices, great hotel. The hotel was exactly as described and had aI'd my details, so check in was easy. I'd certainly recommend Amoma for future trips
Caught up in the Monarch saga I had to change my original plans. However, when I arrived at my destination I was very pleasantly surprised by the clean and comfortable accommodation, pleasant staff and extremely helpful manager. I hope to return one day.
Hi Pauline B.,
Thank you for taking the time to share your great experience with AMOMA.com! We look forward to seeing you on our site again soon.
Your AMOMA.com team
Rate was very good. We got our room and were very happy with the hotel. The email I got from AMOMA was unclear. It asked to use a coupon for 5% when I just paid for the reservation. It said "apply before you pay" I was worried my payment did not go through as it was not clear if this was for next time use or current transaction.
Hi T-Traveler T.,
Thanks for sharing your feedback!
We offer exclusive discounts to our followers on social media. Simply like our Facebook page (facebook.com/amomacom), our Twitter account (twitter.com/amomacom) or our Google plus profile (plus.google.com/+AMOMA_hotels) and you will be able to unlock our coupon codes. Simply access the link, follow the steps and the discount will be applied to the confirmed reservation.
We hope that answers your question,
Your Customer Support team
Wasn't the hotel we booked we were in a sister hotel of the one we booked
Room was very small
On the bathroom sink their were little bugs crawling around
Walls in the room were dirty and the carpet in the corners of the room I don't know when it was hovered last in their staff were friendly we just found it hard when we asked questions they didn't understand us. I personally wouldn't stay their again we book a hotel we had liked but yet we were put in a different if we wanted to stay in the hotel we were put in we would have booked it so yes over all not happy at all
Hi Eleanor B,
We are an all-round hotel booking platform that works independently of individual accommodations. Nevertheless, we strive to offer you great quality hotels, so feel free to send your feedback to our quality department at [email protected]. Please be advised that we also offer verified guest reviews on each hotel page, so you can find out more about your future hotel here.
We remain at your service,
Your Customer Support team
Absolute sham of a company in my opinion. I booked a hotel in Liverpool for 2 nights early October for £160 via Trivago/Amoma. I even called Amoma to confirm the booking and was told all was ok. When i got there the hotel had no record of my booking and they were fully booked. I tried to call Amoma but after 45 min on hold had no option but to book another hotel for £180.
2 weeks later they say they are still investigating my case despite all the clear evidence Ive sent them.
If only I could give 0 stars!
Hi Simon H.,
We apologise for any inconvenience you experienced at a hotel booked through us. If you encounter any such difficulties, we are always here to support you so that we can find the best solution together with you as quickly as possible.
We checked your case and learned that you were again charged by your hotel but that you have been refunded in the meantime. We informed you on 26.10.2017 per email accordingly.
Please contact us at [email protected] should you have any further questions about your reservation!
Your Customer Support team
Lovely hotel in great location. % min walk to historic center and great places to eat and drink. 70's Chic
Very happy with my booking experience and would us the site again. We stayed at the 525 hotel before our flight from Murcia the following day.
Excellent hotel and AMOMA booking experience was quick, reliable and efficient. The hotel were expecting us and the room was as described. I would use AMOMA again as a booking search engine.
The first hotel (four night stay) had no problems at all. The second hotel (3 night stay) did not have the hotel booking as this was not made by AMOMA.com, fortunately the hotel had one last room and AMOMA agreed to refund the difference in price as the hotel doubled the price for a walk in customer, sadly, the last room was very small and somewhat spoiled the 3 night stay.
Hi Robert R.,
In the unlikely event of a confirmed booking becoming unavailable at short notice, we do everything in our means to reconfirm the reservation or relocate our customer to another hotel of the same or higher category. If the situation warrants financial compensation (e.g. A price difference), we apply it without delay and we offer continuous support for all other compensation requests prior to or post check-in.
We have looked into your case and learnt that you have been refunded for the rate difference, as a compensation for the inconvenience you have faced during your second reservation.
Feel free to contact us at [email protected] if you have any questions about your refund.
Your Customer Support team
This site saved me over 30.00 for a two night stay. May not be alot of money for some but that was my cab ride upon my return home from airport!
Great layout and excellent Buffett. The service was great and the staff was friendly and helpful. Great location to where our soccer games were.
This was my first time on AMOMA and surprised that they found a better priced hotel than the portals advertising on TV. Well done.
Booked a hotel in Atlanta for the weekend and Amoma was by far the best price. I printed the confirmation letter, but when I checked in I was already in their system. It was an easy process and I will be using Amoma again!
Booking with Amoma was easy and efficient but there were some stage that would not allow me to make changes to my booking.
The service, rooms and food were excellent.
Also the hotels location was perfect for Sheffield City Centre.
Pleasure to stay at Amoma. One of the best hotel out there. I travel a lot so reliable service is key to my travels.
From the business
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!
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Hi Arnie C.,
Thanks for sharing your feedback!
We are happy to hear about your great booking experience. Offering you the easiest booking procedure and best service is our top priority, so let us know if there is something we can do to make your next booking with AMOMA.com even better!
Your AMOMA.com team