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Amish Outlet StoreReviews 138

4.3

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Browse our full selection and save up to 33% off all retail! Amish Outlet Store is proud to offer quality Amish furniture made in the USA by craftsman who use quality solid wood and materials with proven techniques passed down through the generations...


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Amish Outlet Store Reviews Summary

Amish Outlet Store has a rating of 4.3 stars from 138 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Amish Outlet Store most frequently mention customer service, beautiful furniture and high quality. Amish Outlet Store ranks 24th among Furniture sites.

service
32
value
26
shipping
27
returns
4
quality
61

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New York
4 reviews
1 helpful vote
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Thrilled With Our Order!
October 15, 2020

We ordered several pieces from the Royal Mission Collection. The workmanship is exemplary. The quality exceeds our expectations, not an easy feat. Carol, our rep, was extremely conscientious, and the gentlemen that delivered the pieces were more than accommodating- very helpful and highly respectful of our Covid concerns. We love the furniture, and are already discussing our next purchase. Highly, highly recommend!

Date of experience: October 15, 2020
Missouri
1 review
0 helpful votes
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Our furniture arrived today and it is just as beautiful as we expected. We are thrilled with our dresser and nightstands. We were trying to match a mahogany headboard and received 4 stain samples to compare it with. We chose cherry wood, stain "Michael" and it is perfect. The customer service throughout was courteous and helpful; the delivery driver communicated with us about the delivery and arrived exactly on schedule and set up the furniture for us. Thank you very much!

Date of experience: September 26, 2020
California
1 review
0 helpful votes
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I ordered the Tiverton Loveseat in Reclaimed Barnwood which I am happily sitting in as I write this review. It is comfortable, sturdy and gorgeous! I was so happy with the company, I added 2 side tables, a TV stand and a bed to my order. They gave me a larger discount and I saved a bundle by having it all shipped together. As I said to the manager, I could not be happier with everything I got. The craftsmanship is stellar and these pieces will last a lifetime. Even the shipper was a delight. I will be adding a 6th piece, an Armoire very soon.

+1
Date of experience: September 25, 2020
Arizona
1 review
0 helpful votes
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We have been enjoying out rocker and footstool for several day. They are perfect. The quality is even greater than expected. Please extend the appreciation of my husband and myself to the craftsmen.

The delivery man was friendly, efficient and careful with our rocker and footstool. He called ahead and came when he said he would. That's terrific service. We appreciate him.

Thank you for an excellent product and excellent service.

Date of experience: September 21, 2020
North Carolina
1 review
13 helpful votes
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Amish Outlet Manager Made Things Right
September 3, 2020
Updated review

This is an update to a review i wrote titled "Not the product I thought I was getting" I had ordered a 42" pub table and chairs and was unhappy with the product but not the quality. The manager reached out to me and offered to correct the problem and send me 4 new chairs without charge, indicating he was not informed of the issue. He was very nice and apologized for the mix up. This company does stand behind their product and I was very pleased to work with a company that does. It is rare these days. I would definitely recommend them.

Date of experience: September 3, 2020

Not the product I thought I was getting
August 30, 2020
Previous review

I ordered a 42" pub table and 4 pub chairs for our kitchen made from cherry wood for the Amish Outlet Store for which I paid over $4,000. It was not an inexpensive purchase and I expected much better than what I got delivered. While the quality was good, the design of the pub chairs was awful. They are no comfortable to sit on and the seats are very small. We are small people and they are too small for us to sit on comfortably, especially given their height. My husband actually slipped off of one when getting on it. I did call them and they offered no help at all. You cannot return anything and the best they would do is sell me bigger pub chairs at a price greater than the ones I have. The furniture seems to be much smaller than normal people would want. I would not recommend or do business with them again because you really don't know what you are getting in terms of comfort in the end.

Date of experience: July 31, 2020
NL
1 review
13 helpful votes
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We bought a dinning table and chair set and a coffee table from Amish Outlet Store. From placing order, following up with inquiries, finishing selection and delivery, they had very good and timely communications, keeping us in loop to make quick decisions. The wood and finish are in very good quality. I have no problem to use them again and recommend to my friends.

Date of experience: August 17, 2020
Massachusetts
1 review
13 helpful votes
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Back in September of this year I had posted a not to flattering review of the manager Mike at the Amish Outlet Store. After numerous phone calls between Mike, the builder and myself we have hopefully solved the issue with my corner hutch. It has now been ordered with specifications we have all agreed upon which will work on the existing wall in my dining room. Mike was easy to work with and I was hesitant to have this conversation after previous reviews but he was patient and helpful with measurements and recommendations. I am now awaiting for my replacement.

Date of experience: August 15, 2020
New York
1 review
15 helpful votes
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From the first phone call placeing my order they were polite helpfull professional. I ordered a High Chair it was completed in the time span they gave me, and shipped. If you want quality this is highly reccomended. I feel my money was spent well here. In the future I would buy from again.

Date of experience: June 12, 2020
Utah
2 reviews
15 helpful votes
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Better than I hoped
March 23, 2020

Ordered a jewelry armoire and received it last week. Wow, so nice. The quality and finish is top notch. Well worth the wait. Great communication by Amish Outlet from start to finish. Even the in home delivery went great; good communication, on time and very professional. I highly recommend Amish Outlet and would not hesitate to use them in the future.

Date of experience: March 23, 2020
Michigan
1 review
1 helpful vote
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By far the best furniture we have ever purchased. Thick, high quality solid wood, perfectly matched, beautiful design, perfect joinery and finish, and excellent service.

Date of experience: March 13, 2020
Maryland
1 review
0 helpful votes
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Amish made bed
February 6, 2020

The furniture I ordered from here was far superior from any furniture store. The process was seamless and easy. The delivery and set up was perfect and very professional. I would highly recommend this company!

Date of experience: February 6, 2020
Washington
2 reviews
13 helpful votes
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I am so pleased with the sofa and wine cabinet from Amish Outlet. I opted for brown maple and the pieces are simply beautiful and exceeded my expectations on quality. I have been refinishing furniture for years, so I expect quality finishes.

I had a hard time picking out the upholstery from the Amish Outlet website. In the end, I ordered my own upholstery and mailed it to the builder. I even requested that they send me any leftover upholstery, which was delivered with the furniture.

It was a nice touch that the delivery man last name was "Yoder," a very Amish name, although he did not show up with a horse and carriage!

Date of experience: December 11, 2019
Earl L.
Pennsylvania
1 review
0 helpful votes
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My Furniture was delivered yesterday and I couldn't be more pleased. The delivery men were very professional . I will recommend this Amish Outlet store to all my friends.
Earl LaSitis

Date of experience: November 26, 2019
Kansas
1 review
0 helpful votes
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Two Amish Boston 3 Drawer Nightstands
October 10, 2019

Outstanding experience from beginning to end. The nightstands were on time and are perfect. The customer service, custom build, and delivery services were all outstanding. I would highly recommend Amish Outlet Store, based on my experience.

Date of experience: October 10, 2019
Pennsylvania
1 review
12 helpful votes
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I searched high and low for some beautiful, well made, real wood furniture. In and out of stores all over the place. Way too big and way too expensive. I finally sat down with my iPad and started searching. I am so glad I found this website. Ryan couldn't have been more helpful and the website was so fun to use! I made my choices, they sent me stain samples and my furniture arrived much faster than I expected! How well it matches our woodwork was so cool! We couldn't be more happy! I will definitely be a returning customer!

Date of experience: September 6, 2019
Virginia
1 review
0 helpful votes
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Table
September 2, 2019

I went to the Leesburg, Virginia store, and had the pleasure of having Marion A. Assist me with a custom order for a small kitchen table. The table turned out beautiful and definetly an heirloom piece to pass onward to my kids.

Date of experience: August 30, 2019
Pennsylvania
1 review
11 helpful votes
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Outstanding Customer Service
July 27, 2019

I had the distinct pleasure of having Joyce assist me with a product I am interested in. I am (blessedly) recovering from a ruptured brain aneurysm and do not always understand the simplest descriptions. Joyce was so kind, supportive and amazing at dealing with me! I honestly felt like she was a member of my family. That being said, you can be sure that if I plan on purchasing ANYTHING your store will always be the first on my list! I will also be telling everyone I know about your place of business! So wish there were more people in the world like Joyce. THANK YOU for hiring her! She is worth her weight in gold!

Date of experience: July 26, 2019
Texas
1 review
12 helpful votes
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Or, I will be once our second glider and ottoman are delivered! We have ordered furniture twice from this store and so far we are happy with the quality, finish and look. The man who delivered it all the way from Ohio to West Texas was friendly, polite and accommodating. Customers do have to wait quite a long time for what they order but that goes along with getting exactly the type of wood, finish, upholstery and stain that you desire. So far I have been very pleased with our experience buying from this furniture maker.

Date of experience: June 12, 2019
Louisiana
1 review
1 helpful vote
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Quality Products
March 30, 2019

I've ordered two products from Amish outlet store on two separate occasions. I ordered a bed several years ago and two nightstands recently. The quality of the products is amazing-not to mention that the stain on both products matched perfectly, despite being ordered years apart! We are extremely pleased with our purchases, and will definitely be returning buyers!

Date of experience: March 28, 2019
Washington
1 review
10 helpful votes
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Outstanding!
March 11, 2019

The craftsmanship of the bed we purchased is amazing. While we selected a simple design, the pictures on the website do not do it justice. Our expectations were exceeded. This is on top of the outstanding customer service from all - our sales representative, store associates, shipping coordinator, and delivery men. We definitely look forward to purchasing more pieces from Amish Outlet Store.

Date of experience: March 10, 2019