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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Receiving my package on a timely manner it was real good
Did a chat with questions on tires got fast response and answered my questions. Orders the tires on Tuesday morning got them Friday. Had the best price on the tires I was looking for allowed me to order 6 tires for the price of 4 tires from other tire suppliers. Thanks for the fast response and delivery.
Very pleased with this product, very smooth install and sounds great
Great experience helped me right away when my package was lost
The K&N Cold Air Intake arrived at warp speed. Lol. It was installed by my dealerships mechanics and I absolutely love everything about. The sound, the increase in power. EVERYTHING!
$200 less than oem and same quality as oem so I'm happy
Excelente producto, que se corresponde con la descripción del vendedor y entregado con rapidez y embalaje adecuado.
Kit arrived haven't installed yet. Everything looks to be there. I spent the extra 19$ to get it quicker because it said get it by the next day. Not shipped the next day the website said "get it by" ordered it on a Thursday if that was true would have had it by Friday didn't receive it til the following Tuesday. Feel mislead and wish I hadn't spent the extra 19$ other then that it was a great experience.
Arrived on time the intake was packed very well and in perfect shape I will buy from a t again
I appreciate the attention to my order thank y'all but I haven't had time to fix my truck yet but I'm tickled to have the parts thanks so much
Experience, fast shipping. Very quick and easy installation, and looks great. Fitment is excellent.
Quick delivery and ready fit. Easy to select item from the web site.
Extremely easy process. Tires and wheels came mounted and balanced just as described. Put them on my pickup and I was cruising within an hour of them showing up at my house. Can't believe how seamless this experience was.
I have purchased many items from AT and they Never fail to deliverer. I really like how almost all their products have a YouTube video that explains how to use the item and or mount the item on your truck.
Shipping was fast and rack looks great on my truck thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257