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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I have a 2018 F150 and trying to install these is a huge challenge. The installation video does not seem to relate to the 2018 model truck? I am stuck with the lights still in the shopping box. Any ideas would be helpful!
Fast shipping product seems to do what was advertise my truck doesn't squat as bad when my camper is hooked, overall I'm happy with my purchase.
CAI arrived and had no issues, however I entered a code for a "free gift" (item#T*******) and did not receive it. Otherwise a good experience.
American Trucks provided a very professional online experience from the item description, unique payment options, and shipping speed. I will continue to buy from American Trucks for years to come due to its great products, fast shipping, and even better customer service.
Great looking product but I did replace the gasket that comes with it. The original gasket is thin and small but all is good
Purchased a new grill for my truck off the site. Received it a day earlier than shipping estimate. Everything was packaged well and easy to install. Looks great on my truck!
Good price and good products I will make sure to perchance from them again
Found parts quickly and received it quickly on the site
I believe I talked to Andrew. He was extremely helpful with helping me order a couple things using my store credit since the website didn't give me an option to use it.
Everything worked great thank you! The cost was low and it arrived on time. I was able to get the skid plate installed prior to our hunting trip which helped me feel assured that Def tank was protected.
Ordered my SOS coil packs and spark plugs Sunday morning and had them by Monday evening. Not bad for free 2 day shipping
Very easy to navigate from start to finish, found what I was looking no issues
The rocker panels i ordered came on time but had surface rust on them
Super quick shipping and pretty good performance for the price! Highly recommend
First time using this company and it was as smooth as can be. Everything arrived fast and was exactly what I ordered. Sadly, I'm having issues with one of the parts but it's an issue with the manufacturer not this company. I will definitely be doing future business here.
I am always satisfied when I shop with AT. Even when I have a issue ( which is very rear) they are always willing to fix the problem.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members