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A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
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Seats are good. Just missing the middle piece. Might be correct but still needs it.
I order wheel well flairs for my truck 2016 silverado i checked them out paid by visa got 4 different emails from your staff 1st one stating we have your order and is prossessing it but i get another email from you stating order was cancelled dang you prossessed the visa and then cancell the order what does that make me think i prolly weill never do buisness with american truck again my order number was 25-******* check it out for yourself
Thank you
Barry Lee
Had an issue with one of the items but customer service made it right. Happy customer.
The BEST! Received my order sooner than expected. Every accessory on my truck is from American Truck.
Tires came one day, American Truck's parts came the next.
I picked out some board runner's for my new truck and they were like excellent choice and was shipped in a few days and now they're looking good on my truck thanks you guys rock.
I was informed of my orders shipping status and received it very quickly.
I was surprised to see that my order had arrived so quickly. As fast as some "jungle delivery" guys.
Lights look really good in truck, but not very bright going down the highway.
Just started, we shall see how she rolls. Ordering went smooth. Installation was easy radiator was plug in and play. One major incident with all Fords and should be emphasized with every order of a Ford related radiator. The transmission line quick coupler into the radiator requires a very special tool to remove the transmission lines from the old radiator. If you don't have that special tool you are screwed. It is very specific a fuel line separator won't work nothing will work except the specific tool. That tool cost about $10 and would have made this installation a breeze. We didn't have that tool. We didn't know what it was called we didn't know where to find one after several hours we finally found the proper tool and the transmission lines were out in 2 minutes we had spent 3 hours trying to improvise. With every radiator sold to a Ford customer American truck should be selling that tool or making sure that customer knows there is a situation and it means definite attention.
Just started, we shall see how she rolls. Ordering went smooth
Very Good emblems black white & grey which is the right colors I was looking for!
No coupons just a lot of spam in the emails. I have a catalog, stop the pop ups while I shop.
Received new slotted rotors and pads did not know where each rotor went, they were not marked. Called support tech and got the info. Otherwise looks good have not installed them yet.
Great experience my running boards were delivered within 2 days of ordering
Answer: Only success story with this place is I know to NEVER ORDER FROM THEM AGAIN! That's successful!
Answer: AT has Install Connect 2 find and schedule a local shop near your location. They let you choose 3 dates and times, and if there are several different truck shops near you, you decide where and when you would like the job to be completed. I found the install price from AT is much cheaper than I could walk off the street and get a price. I know AT will make sure to choose quality shops and get it done right.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Yes, go a web search for the product you want. There are many other websites that want your business and have great customer service. American Trucks does not.

