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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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The rocker panels i ordered came on time but had surface rust on them
Super quick shipping and pretty good performance for the price! Highly recommend
First time using this company and it was as smooth as can be. Everything arrived fast and was exactly what I ordered. Sadly, I'm having issues with one of the parts but it's an issue with the manufacturer not this company. I will definitely be doing future business here.
I am always satisfied when I shop with AT. Even when I have a issue ( which is very rear) they are always willing to fix the problem.
I ordered a KC Day Liter rock guard, It was shipped fast. It was what I ordered, the price was rite and the service was exhalent. Thanks American Trucks.
Fantastic EVERYTHING, will buy again once American Trucks stops using FEDEX as their shipper.
Too many problems with FEDEX and I am no longer purchasing any products that is delivered by FEDEX. Otherwise I would have given 5 STARTS, as American Trucks is the BEST out there.
I would highly recommend AT. Very quick shipping and would defiantly buy from them again
Notified by email delivery of order. I have yet to receive item ordered. Provided picture of house item delivered to. This is not my house nor is it my address.
My F-150 super crew cab with the 3.5 L Turbo, has spark plug issues. These Accel plugs 578-6 are very Effective & Efficient
It's was a good transaction but the radio would not work for my application. Returned and received refund.
Great product! Arrived before scheduled date, easy to install, work fantastic! Thank you!
Seats are good. Just missing the middle piece. Might be correct but still needs it.
I order wheel well flairs for my truck 2016 silverado i checked them out paid by visa got 4 different emails from your staff 1st one stating we have your order and is prossessing it but i get another email from you stating order was cancelled dang you prossessed the visa and then cancell the order what does that make me think i prolly weill never do buisness with american truck again my order number was 25-******* check it out for yourself
Thank you
Barry Lee
Had an issue with one of the items but customer service made it right. Happy customer.
The BEST! Received my order sooner than expected. Every accessory on my truck is from American Truck.
Tires came one day, American Truck's parts came the next.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members