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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I have not received the parts yet, however, having purchased from many sites there were things I appreciated about the experience online.
I have a 22 Ram 1500 and when I was searching for my items, by and large most parts were shown on that vehicle. Unlike other sites where it could be on any vehicle, which does not show me what it will look like with my particular vehicle's contours, etc.
Going from the stock lights to these is beyond a night and day difference. Although one of the headlights wasn't in its place when the package got here it was a easy adjustment and fix took a whole 5 min. I just love this company.
Thanksgiving day with my family love y'all bye love y'all good luck thanks again love y'all too see y'all tomorrow at thanksgiving thanks u
I ordered a cheaper back up light and they were crap. Undersized and the would fall out but these fit great! Added bonus is they are brighter!
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Ordering was easy, shipment was very fast and arrived in perfect condition.
Fast shipping and easy to install! The instructions were unclear on some things and had only pictures for the side bar installment.
Overall a very good experience!
American Trucks is just a great overall website to go to they have everything you'll need for you build plus everything comes in right on time they check up on you to make sure everything came in accordingly, and it's just an overall great experience.
Everything with the ordering process went great. When I placed the order on 10/4 you website showed it in stock and a delivery date of 10/27 which sounds great! After placing the order and then looking at the order status on you site it shows a ship date of 11/07 that's almost two weeks! Whats up with that
Order #9-*******
Great Job, 100% satisfied. On time delivery and package was not damaged in any way.
Got what I wanted for a good price and shipping was fast!
I couldn't decide on which grill guard I should purchase and spoke with 3 different reps on 3 different occasions. Each time all of my questions were answered with exact knowledge, speed and integrity. I will definitely be coming back to shop here very soon, been looking at the light bars….
The item of discussion came as expected. There were no missing parts or pieces.
Site had exact part at great price!
Order was completed and delivered promptly in safe package!
Great product. High quality precision fit with very clear installation instructions. Delivery faster than expected
Was able to find model specific accessory for my husband's truck. Easy to navigate and found what I wanted quickly.
Easy to navigate, delivery was right on time and zero issues
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members