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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Amazing and easy to find products. Great company. Had an item arrive broken. Contacted customer service and they worked quickly to get it replaced.
The order didn't take long to get here, they was the ones I ordered, and they fit my truck amazingly. Definitely recommend ordering from them again.
I ordered my products on a Friday. When my order was completed it said they would show up on Monday and didnt arrive till Tuesday.
Loved that I got the part the next day after I placed my order. Was not expecting that!
Took a little time finding the right mirror with all of the function of the damaged one, once found, placing the order was quick and easy. Package arrived well packed and secured with plenty of packing material to prevent damage, since the item contains glass (I.e., mirror).
Would I use American Trucks again, yes and I would recommend them to other people.
Shopping with your company is fine, I do NOT like Fed Ex as the delivery company. My order was three days late and I was left sitting waiting on parts!
Great site! Generally find what I'm looking for and reasonably priced!
The open box section is by far my favorite. Make sure you look at the item pictures before buying
The product arrived damaged and no response from American Trucks.
Overall experience was great from ordering to delivery, and prompt service. The truck bed is a gift for my son and he is very happy with the results after installment. Thank you.
Shopping and purchase experience was great through the whole process. Shipping was slow but that's to be expected when it's free and especially during winter weather. All in all satisfied and will be making more purchases from American Trucks.
Great company great customer service professional workers would recommend other individuals to check them out.
Package was left along road at Mail box a 1/4 mile away from my house after instructions to leave on porch. Could have been Subject to bad weather or stolen.
The quality of top and installation ease were good. I would have preferred the cross members attached to the top like previous tonneau covers I owned. I should have done more research before purchasing. My biggest complaint is locking the rear of tonneau to rails. It takes tremendous effort to get in locked position. Once locked, the rear end of rails flair up exposing inside of cargo to the elements. Cant get a clamp any farther rearward due to the plastic cargo protector. The tonneau is either too short or rails too long; no means of adjustment without shortening the rails.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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