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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Everything was great with my order, including the packaging. I will be ordering from AT for my next project.
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Placing my order was very easy and checkout was just as easy
Ordering was easy and shipping was quick and i like how there was a private review on almost every product which made it easy to see which one was best for me.
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Amy
Ext 257
I ordered tail light covers. They were promised to arrive Thursday. Thursday no covers. Friday no covers. I look up on Saturday it says they do not know when they will arrive. I contact your company who says sorry. And let us know if there is update on Sunday. Shouid not you do that? It arrived Sunday night. I am hesitant to order more things from you now
Awesome experience and will definitely be back, they were right on the money with my parts
Everything was good and perfectly fine
I'll be recommending this website
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If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Shipped fast good customer service haven't tried installing yet. So I am not sure of fitment.
Happy other than there are no instructions for installation
I love shopping for upgrades and mods for my Silverado. Great selection and always new items to check out. Shipping is always fast and there is usually a review and install video for most products.
I ordered the Pocket fender flares for my 12 F250. Spending its entire life outside in Illinois, rust has started on the rear fenders. Just added new wheels and tires and wanted to dress it up. These did the trick. Took 2 of us a couple hours to put on (sure the 32 degree temps added to the time) and she looks great! Fast shipping, very nice product!
Ordered a exhaust and intake from American trucks. Was super fast shipping. Products were very good quality. I will definitely be using them for more things for my truck. Thank you again!
Bright! Good clean looking lights... seem to be better quality for mid priced lights
This was my first time ordering from American Trucks. The website was easy to use. I ordered a catch can and blow off valve. My order came fast and was exactly the way it was described on Website.
Shipping is always quick, parts are always correct and not damaged.
I received my step rails for my chevy trail boss. They were delivered in just a few days and everything seemed fine when I opened the box. I checked to make sure everything was there and it was. Only thing was I didn't pull the rails out of the plastic. So after I installed the mounting brackets on the driver side I saw the rail had a dent in the end. So then I inspected the other one and it had the exact same thing. I assume it was done with a forklift or was dropped in shipping. Anyway I had to take the brackets off and pack everything back up and a replacement order was placed. If it wasn't for the damage I think it was gonna be good. Just disappointed now and waiting on the next ones to try again. I'll update when I get them installed hopefully.
Very pleased with my oder fit perfect.thank you very much
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257