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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Easy to order,need in 3 days, hope it's a worthwhile purchase! Took 8 days, no contact except emails to try to sell me more.
Easy to order,need in 3 days, hope it's a worthwhile purchase!
This is gonna become my new spot to get truck parts. So far I have ordered 2 things from American Trucks. Both good experiences. Their open box deals are awesome too.
They were exactly as described and made my truck look even better
My husband needed this oder. And glad we found this company. Order was easy to navigate and shipping was fairly quick as well. We will keep shopping here!
AT has a wide selection of parts and accessories. It was easy for me to find and compare parts. It was easy to purchase and the delivery was quick and on time.
The 2 inch spacers bolted up to my truck perfectly only issue I had was the stock logs were an eighth of an inch too long and extended past the 2 inch spacers. I had to grind down an eighth of an inch so as to have the wheel fit perfectly onto the spacers
It took less than a week and even though I have not installed the Bed Extender yet, everything looks in order.
Great products and pricing, but they need to cut back on the brazillion emails they send out, crazy annoying.
The cover was simple to install, better if you use clamping vise grips to start the mounting clamps. The screws are easy to strip out.
Great dealing with them. No hassles shipped in a timely manner.
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Amy
Ext 257
It was very pleasant I will be buying from you again
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Ordering was easy and quick delivery and delivered as the website showed.
Oh my gosh this was the easiest! Shipping was the best!
Yeah item was exactly what I expected. And the delivery was extremely fast. I will definitely be ordering from them again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257