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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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The website made it very easy to select what I needed by sorting items by vehicle.
When I selected an incorrect item, the web site even notified me that it would not fit my truck and made suggestions on what would fit.
Thanks
Got my order fast and everything was included Thanks again
So far I've received my packages on time with nothing missing or broken. I've just ordered my 3rd product. I'll definitely rate down if something is wrong and I'm not helped. But its been good
I've spent over $4000 with you guys I ask for a little help with the Grommets fell out of my front bumper during the summer and all I got was a run around and no results not very happy Switch me to 3 different departments and each one said oh well Can't help you
Better shipping options would be better but your site is the best I have come across. Good job.
Website very nice and easy to navigate and shipping was fast and my item was packaged nicely
American trucks has the best American based customer service team out there, very helpful, friendly and knowledgeable.
Rear shock came in still waiting on front coil over in the meantime truck sit un drivable...
I received a tuner but it wasn't even the right brand I got the return shipping label and just dropped it off at dollar general fed ex drop when is the right tuner gonna be shipped
The order came in a day but all the mounting hardware was missing has been a week still no parts but the product itself is very nice..
Received my component's in grey condition and as promised.
Ordered black OEM replacement lug nuts to complete blacking out my 2015 Dodge Ram. Great price, quick delivery and they look great!
Super fast delivery. Loved free balancing and mounting!
Great Product can't wait to install on the weekend
Can't give you a review until I receive the product I ordered!
All the parts I have ordered are of good quality. They fit as the should. Not to mention the shipping is fast.
Makes my truck look great. Easy to install. Well worth the cost
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members