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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Fast shipping, haven't installed yet but seems like extremely good quality at a great price!
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Amy
Ext 257
Paid for two day shipping was really needing them will not order from you again
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Amy
Ext 257
This site is addictive. Great deals. I have to keep myself in check.
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Amy
Ext 257
Nicole R answered all my questions and helped me with ordering. Thanks.
Really enjoy looking through the site.
Product was on time and worked great thank you guys
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Amy
Ext 257
Although I thought I was ordering a set of shocks for the front of my truck it turns out I ordered 1 single. After reviewing the description it was my fault. I ordered a 2nd one and the one I received does look good and worth the price paid.
Ordered online and shipped quickly. Arrived within days undamaged and packaged very well. Love the bonus LED rechargeable light promotion. This light is awesome!
The item looks great but its been too cold to install it (per instructions).I guess it wll not be until April or May before I can install it. I bought it now because of inflation and I have the money now. Dont know if I would be able to purchase it later.
Instructions were inaccurate and incorrect I tried to post my product review but Janet seen it on the site yet
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Amy
Ext 257
I was sent Clear Window Deflectors when I wanted the Smoke colored ones. When I tired to use the website for a return, it said it hadn't been shipped yet so I could not return them. I rep helped me get that straightened out. I ordered the correct set but I cannot process the return for 48hrs.
I think this is my second time to order, so far I have no issue and I love it
Relatively easy installation. Looks very nice. Thanks
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Amy
Ext 257
Product came faster than expected now I just need to install?
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Amy
Ext 257
Fit perfectly, easy install, pretty much anyone could install this item in approximately 1 hr minimal tools needed
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Amy
Ext 257
Need more info on the products your selling like here a note saying the thickness of this produce does not show the results ex. The thickness of this leveling kit is a 1 1/2 inch lift but the plate is only 3/4 inch the truck will rise up to the 1 1/2 inch lift your looking for
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Amy
Ext 257
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257