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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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They had a very hard to find truck wheel for my Dodge Ram1500. They were very helpful when I talked to their support department.
Ordenarlo fue muy fácil, el delivery muy rapido y el producto de muy buena calidad.
It's nice experience and everything came in fast and in great shape very happy with the service and the website
Wonderful experience parts arrived in time. Installation was easy.
Never had any issues with their parts highly recommend them
Quick and easy to add my truck and find my parts
Website is very informative about the products & easy to search & navigate. Order came very quick.
Well I can tell you why the item was returned and then resold to me as only noted damage was light scratches. I guess nobody bothered to actually look at the threads of the lug nuts to notice how 1 of them was cross threaded and useless. Good news is I had a lug that worked and didn't need it. Would have been 5 stars other than that.
They arrived at the expected time. The box didn't have a single Knick on it, always a good start. All the pieces were in the box. The instructions were easy to follow.
They look great on the truck.
This exhaust kit was a nice kit. When I first got the box, I was a little disappointed it was made in China. What has happened to American made? Anyways I pulled it out of the box and was impressed with quality. It bolted right up and fit perfectly. The only real complaint I would have is on the driver side, the O2 sensor bung was welded right in front of the bolt. I put the sensors in first just so I could use my wrench to snug them up. I will have to remove that one sensor to make sure that but is tight due to a slight exhaust leak. Out side of that my truck is very happy now, she feels more responsive and no longer Boggs down when I lift of the throttle. No more codes, no more running the coolant temperature up. I'm a very happy customer!
Fast delivery everything was in the box and they were exactly what I wanted
Packaging was good. No wear and tears, really appreciate that.
Easily found the product I was looking for and it delivered to my door in a few days. I would definitely do business with them again.
I actually ordered the wrong part for my truck, I realized it when I received it. I was quickly able to request an RMA, FedEx picked the package up at my door the next morning and I was able to order the correct parts that night.
Fast and easy, no problems what so ever. Great packaging no damage to the items I ordered
Decided to return throttle body spacer because of what about others have said after installation.
Quick and smooth purchase easy to deal with i would use them again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members