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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Received the exhaust faster than expected. Packaging was impressive. Can't wait to get it installed.
American Trucks had the exhaust replacement parts that I needed at a great price with fast and free shipping! Thanks!
They fit easy and no trim but when I opened the box I had to lay them out and reform from where they was folded in the box
They look Great only issues is the washers are too small and want to fall through the slots. And the holes bored in the guard on the front side for the support bracket did not have the correct spacing for the holes in the bracket which causes the screw to look crooked.
I had a great chat experience. I had selected an item to purchase. It it was a gift. I wanted to ensure if it wasn't perfect it could be returned/exchanged. I was excited to hear about the extended return policy for the holiday.
Easy online ordering, fast shipping and easy delivery
Great service, very easy to navigate and order the product, looking forward to put the part on
Nice selection of items. Easy to navigate site. Would buy from again.
I had just purchased a 2017 Ram 1500. I Found American Truck online, I ordered a catalog and then ordered a roll up Tonneau Cover.
Very thorough with explaining the products in question
First time ordering. Giving as a gift so, I can't review product at this time.
Head lights were received in a few days. Fairly easy install after watching the video
This is my second or third time ordering from here for my boyfriend and i never mind doing it. The quality is always great and the prices are great as well.
Great quality easy order great financing. Definitely recomend to anyone who will listen. While they drool over my truck.
This company is great. Products are very high quality. Vustomer servece is secend to none
Absolutely amazing company great products good prices
I was looking for something to fit my F350 bed to secure my cargo during travel. I found a great price on a set of for to mount in my truck bed. I am in the process of attaching them to my bed.
Install took 35 mins, bars are Sturdy and look great
As with every purchase from American Trucks, I am impressed with shopping convenience, product descriptions and reviews as well as the ease and transparent orderings/shipping. Well done AT!
Always find quality products I need/want.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear that it did not fit as expected.
I see that you have a return set up.
Please let me know if you have any questions.
Amy
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