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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Been looking at this item for months. Today was the day to purchase. It was very easy!.
Only had one issue with the installation, the u-clamps were not heavy duty and on clamp broke when tightening.
But overall the product is great, easy to install and performs as promised.
It was hard to find a brush guard for a 2022 Canyon. On the packaging it says it if for a 15-22 Colorado. I just hope it fits. After opening the package & looking at the installation instructions it said that cutting was necessary for install. On the web description it said it wasn't. We are hoping that was just for a Colorado install. We will be taking it somewhere to be installed.
This is really pricey for what it is. I bought a cheaper one on Amazon and plugged in my steps with my tuner and the engine ran terrible. I spent some hard earned money on this by pass from Amp and it works perfectly with my steps and the tuner plugged in. I wish I was able to splice in my steps to the rear of the OBD II connection but Amp Research is no help when it comes to that. Again Amp got my money for this plug.
Nice website. Easy to find product. Product is as described.
The light bar had a broken wire that went to the transformer. I repaired it, but I do not know yet if it will work.
Purchased a Roush intake for F150 for $459 and the following day I get an email from American Truck with an advertised price of $413. Kind of $#*!ty business practice if you ask me.
These are the best under hood lights you can buy, easy to install. With a hood liner you can't see anything!
When I needed that Belltech lowering kit I went to American Trucks
This makes my F150 looks super cool and I can put my truck in the garage without the antenna hitting the door. No more worries running it thru the car wash.
Great prices! Quick and Easy! Fast delivery! The way it should be. Parts arrived on date promised in perfect condition! Can't ask for more than that.
Order was delivered quickly. Customer service was great as to help apply a discount after I had already placed the order
My husband is going to be so happy on Christmas! Shipping was faster than expected and the products look great. I had a question about one item and Van answered my question with ease!
First they send you the wrong $#*! and you have to move mountains to get them to start the return process and send you the right $#*! and when you you open your box guess what it's $#*!ing broke never shop with American trucks again in my life 480 $#*!ing dollars lost
Received my order fast and in good shape. Would highly recommend using AT to my friends
Call to ask about the product I was interested in. Person was not very pleasant. And when I asked if I want to use pay pal I should online myself. He just hung up on me.
Excellent service from the time I put my item in the cart to the time it was delivered. Will buy from American Trucks again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members