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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Had miner dent and small scrapes one one side of the bull bar was also missing a few bolts that I replaced from lowes it was really well wrapped so the damage was before it was sent out I'm using it anyway mostly because it was a really good price but it said it was new not used or a return?
Package came right away and everything was fine. Products worked like they should.
Came across this website and was highly surprised by the amount of products that was available. Found exactly what I was looking for. Thanks! Sure I'll be buying more shortly
The floor mats I bought for my 2022 Ram 1500 Classic truck did not fit as shown in the video. I was able to get the tabs to go under on one side but there was nothing for them to go under on the other side, so the mats tend to slide around.
I am so sorry to hear about your experience with your floor mats. I tried to reach out to you to discuss this matter. Please feel free to contact us if you have any questions or concerns.
We would be happy to assist you with this.
Amy
EXT 1257
I am a military retiree, and was experiencing issue with the verification process. Joe S. In the live chat placed a discount in my cart. Very nice, and not soon forgotten. Thanks.
Ordering was easy and fast. Wonderful site. They had lots of parts for me to choose from.
Shipping was extremely fast. All items were there. Great experience.
Good have no complaints came as ordered as it should have good job company you did your job
Thank you for your feedback and for your recent purchase of a Barricade Extreme HD Rear Bumper with LED Fog Lights.
Please let me know if you have any questions.
Amy
EXT 1257
Sight was easy to navigate. Cot catch can for F150 ecoboost. Received military discount at checkout. Haven't received order yet to give comment
Loved the fact that there was no guess with I was buying. The site takes the time to find out if the part you are buying fits the truck.
It was a great experience everything fits in perfectly and looks amazing
Rough Country truck bed mat and floor mats are good quality for the price
It was easy processing through the AT website. A lot of parts options for what I was looking for. Easy to place an order and my Dodge Ram parts came in a very reasonable timeframe. Nothing damaged and just what I ordered. Great job! This was my first order, but it will not be my last.
Always fantastic, with the best prices and products.
On time delivery, product was exactly as described. Everything was great
I ordered an under seat toolbox on a Friday and it arrived the next day. Super fast shipping and competitive pricing.
Be quick delivery and easy internet site to deal with
Was very easy to buy and asked for text chat help and that was awesome as well
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you may have encountered with your recent purchase of a
3-Inch Bull Bar. We regret any disappointment or frustration caused by your experience. Please feel free to reach out to me if you have any questions.
Amy
EXT 1257