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A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Lights are Not bright at all. I had to adjust the beam pattern after installation because it only illuminated a couple feet in front of my truck. Now that the beams are corrected the quality diminished. It is not bright at all. I give these expensive led lights a 1 star. American Trucks must have received it from China parts!
Nate, help me find the correct mud flaps. For my 2020 super duty, 250 mud flaps, with finder flares.
I don't usually order from online but I was in a small rush so I did. I was shopping for an exhaust for my 2021 GMC Sierra 1500 and I was looking on Flowmaster and another one pricing out who had a better price. I finally saw American Trucks had the same exhaust Flowmaster did but for almost $100 cheaper. I researched and made sure it was the same one and ended up buying it from American Trucks. It was easy to find the right fit for my truck because the website is easy to navigate and has clear instructions on what to do and where to go. I would recommend this website but I would also encourage to research different websites, you may get better deals. I will be shopping from American trucks again.
Everything I've purchased from americantrucks.com has been incredible quality at what I think is the best possible price after searching several websites. American trucks always comes through with a great product. Keep up the good work!
I've bought multiple parts for my 2021 ram 1500 from cold air intakes to levels kits and upper control arms all the techs are frendly and willing to help
I have a 2005 chevy silverado with a lot of unusual build codes, Maverick was able to help me sort out all of them and get ordered what I needed. Great selection of better than OEM parts to choose from too.
My experience was not as good as I believed it should of been... I attempted numerous times to receive my discount and it continued to indicate that MY BIRTHDATE WAS INCORRECT! So I had no other choice but to order my bug deflector (w/o my discount). I'm awaiting for the delivery at thsi time to install it.
Hello Roberto,
Thank you for taking your time to share your feedback with AmericanTrucks regarding your recent service experience. We are sorry to hear that you experienced difficulties when signing up for our Military, Medical and First Responders Cashback Program.
We partner with SheerID to have information verified, so our customers can sign up for our cashback program. If there are issues with the information, we ask that you please reach out to SheerID Support for assistance. You can email them at [email protected]. Please include this information in your email: your full name, the email address you used for the verification, and a clear statement of the issue is that you are experiencing.
Due to this situation and the inconvenience this issue may have caused you, we issued a credit to your AmericanTrucks account. This credit can be used on a future purchase and is valid until 7/31/20264.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Ordered this for my new to me 2016 Ford F150 Lariat. I accidentally put in the wrong address but after calling and talking to a representative we got it figured out and it is in my possession.
I just returned home from a back operation and unable to even open the box and can't install it till after 6 weeks!
I am impressed with my first order from American Trucks. Finally an American company that does what they say. Fast shipping and the help center was incredible. Plus they speak a language I can understand! Sorry if that's racist to some but I know others have the same problems I do! Thanks again from a new satisfied customer! Jerry in Fairfield Tx
Always great customer service. Had an issue with a tonneau cover after receiving. Customer service handled right away and had new parts sent quickly. Had another issue with the same cover and they ended up replacing the whole thing. Couldn't ask for better service
Great section, easy to purchase. Waiting for delivery. Received a call from customer service about my order. Shows great customer service.
This is the second time i have had to order parts because the first time i ordered part the website said they would fit i go to install and they don't, im in the process of getting a refund and had to go ahead and spend another 2000$ before i got my refund because of the refund process taking days on days before i can even get the label to send the packages back
Hello Skyler,
Thank you for taking the time to share your feedback and concerns with AmericanTrucks. We are disappointed to hear that you have had issues with the fitment of items that you ordered from us recently.
We work hard to make sure our website has the correct fitment and product information and if there is an error, we want to make sure we make the needed updates.
We reviewed your recent orders, and we do show there are several returns pending:
K&N Series 77 high Flow Performance Cold Air Intake- The return noted that these should fit and it is not fitting
Ventvisor Window Delectors - Stated these should fit and they do not.
Sequential LED Tail Lights- The return noted that these stated these would fit and they do not.
Switchback Sequential LED Turn Signal Projector Headlights. Stated these should fit but they do not. These are for trucks with factory Halogen headlights
Raxiom Axial Series LED Third Brake Light= Stated these should fit, but they do not
We reviewed these items, and we show that these should fit a 2022 Dodge Ram 1500 Tradesman with 3.6L V6 engine, and we can understand your frustration that these items are not working on your truck.
We do see that you have the returns set up, and we are waiting on a response from the manufacturers on a few of the return requests. Once we receive their responses we will share the next steps with you. For a refund, once the return is approved, and the return label shows movement on the way back, we ask for 7-10 days for the refund to be completed.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
I have no complaints I was looking for a specific part I put in all my info and there was specific details on my part I have not received it yet so I can't really give a review but I do know I am receiving a good quality part thank you ROSARIO. B
Great buying experience. Fast and easy to navigate site.
Google search, chrome high rise hood bug deflector, American Trucks best choice merchant. Excellent customer service, price w/coupon discount. Received on time easy installation 👍
Bought some truck flares and had them professionally installed but one came up missing down the road and they won't replace just the one since I couldn't find it to return it!
Hello Jeffrey,
Thank you for sharing feedback with us regarding your request for a replacement for the RedRock Pocket Style Fender Flares.
We had the opportunity to review your orders and your concern, and we do show that on 7/16/2024, you purchased the RedRock Pocket Style Fender Flares and you contacted us in 2025 to set up a warranty replacement. We had the replacement set up, and we sent two emails informing you that the replacement was set up, we just needed you to contact us to make a payment on the return label. For warranty replacement, it is noted on the form that was completed, that there would be a fee to return the original item. We did not receive a call so we had to cancel the warranty replacement.
If you would like to reach out to our warranty team, we ask that you email [email protected] and they can confirm if they can set up a new warranty replacement for your order.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
I had ordered a Corsa cold air intake for my truck when I received it it had the wrong size air box called the tax service and they figured out that I had a classic so I needed the older one and they helped me through the whole process returns and everything came through perfect. Always a pleasure working with you people
I have used AT for many upgrades on my 2014 ram. I just bought a 2019 Ram Warlock and needed upgrades. This is my place to shop. Always have the best choices and great value parts.
Went to the site, looked up what I needed, found it quickly, got a discount, and ordered new rims. All in under 5 minutes.
I bought some mud guards a few weeks ago and was really happy with the site. So I started browsing more. Found the seat covers for my 2018 ford f150 xlt with the 40/20/40 bench seat. So I can't wait for them to arrive. Really happy with the site. Definitely will be browsing again
I have placed several orders for parts and they all have been great. Only place I go now. All parts are priced right, fit great and durable. I
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Daniel.
Thank you for taking the time to share your feedback with AmericanTrucks regarding your recent order for the LED DRL Projector Headlights. We are disappointed to hear that you are not satisfied with the headlights, and they are not as bright as you were expecting.
Thank you also for being a member of our Military, Medical and First Responders Cashback Program. We are happy to offer this program to thank our customers, like you, for your service to our country and our communities.
In reviewing your concerns we found that some customers indicate that the included Halogen bulbs may not be as bright as higher quality aftermarket alternatives. The projector design requires high-quality bulbs to work effectively. Many users have found that these projectors do not produce as much usable light on the road compared to stock or premium aftermarket options. One suggestion would be to upgrade to LED or HID: Many users choose to replace the stock halogen H7/H1 bulbs included with the kit with higher-output LED bulbs to significantly improve visibility. It is also suggested to check ground wiring: A common cause of dimming in these custom assemblies is a bad ground connection; ensure the harness is properly grounded.
We do want our customers to be happy with the items that they purchase from AmericanTrucks and if these are not the quality that you were expecting, please contact us and we can set up a return for you.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy