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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Pretty good business, fast shipping, lots of available products, some chinese stuff- ahwell. Products with install instructions would be helpful.
All parts fit great and arrived fast and in great shape
Very difficult to get the cover aligned properly as th instructions provide no information on this aspect of the install.
I ordered the windshield decal to replace the same one that I put on several years ago and was getting pretty weathered. I received it in a few days and installed it the following weekend. If you follow the Good directions it comes with it goes on within a half hour by myself
I think ordering went fairly well, except that you're having some issues with your phones and needed to repeat myself multiple times won't hold it against you
Product quality was less than expected- poor fit
Struggled to get them on
From order to delivery way 4 days. Flawless experience.
Very satisfied with the product. The tow hook fit perfectly, looks great and was easy to install.
Thank you
I have been getting the itch to upgrade for a new Ford F-150 because it does not have leather seats and other stuff that the new ones have. I came across the Kustom Fit seat covers and purchased them. They fit great, they are good quality, and the cost is very reasonable. I might wait another 2 to 3 years before I buy a new vehicle because with this seat cover, it almost feels like a new truck.
Driver called ahead of time.
Picked car in no time.
Added a new clean look to 20 year old Silverado. Tail lights and 3rd brake light fit great. Going for headlights next
Your web site and staff stated this product will fit my vehicle. It does not! Have to return it.
I am so sorry to hear about your experience with your Side Molding. I see that you have your return set up already but
Please let me know if you have any questions or if you would like to discuss your feedback.
Amy
EXT 1257
Good parts. Easy installation. Ordered and received parts with no issues. Came packed appropriately with no damage. Everything was included with the shipment. Excellent service and parts.
Easy to find, easy to buy, shipped fast. Still haven't had time to put it in but will be doing soon.
I will definitely be looking on American Trucks first when looking for anything aftermarket in the near future! Very goo communication from the chat representative and the install videos provided ON THE PAGE OF THE PART is awesome. They got it going on here, highly reccommend!
Very good and FAST service. The cover was very easy to install with a few instructions and illustrations.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and for your recent purchase of running boards.
Please let me know if you have any questions and feel free to come back and leave a review about your running boards as well.
Amy
EXT 1257