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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I have been getting the itch to upgrade for a new Ford F-150 because it does not have leather seats and other stuff that the new ones have. I came across the Kustom Fit seat covers and purchased them. They fit great, they are good quality, and the cost is very reasonable. I might wait another 2 to 3 years before I buy a new vehicle because with this seat cover, it almost feels like a new truck.
Driver called ahead of time.
Picked car in no time.
Added a new clean look to 20 year old Silverado. Tail lights and 3rd brake light fit great. Going for headlights next
Your web site and staff stated this product will fit my vehicle. It does not! Have to return it.
Good parts. Easy installation. Ordered and received parts with no issues. Came packed appropriately with no damage. Everything was included with the shipment. Excellent service and parts.
Easy to find, easy to buy, shipped fast. Still haven't had time to put it in but will be doing soon.
I will definitely be looking on American Trucks first when looking for anything aftermarket in the near future! Very goo communication from the chat representative and the install videos provided ON THE PAGE OF THE PART is awesome. They got it going on here, highly reccommend!
Very good and FAST service. The cover was very easy to install with a few instructions and illustrations.
Excellent,web site was easy to use and I called to make sure order was right. The person who took my call ensured i had right part.
My truck needs a new intake and i just ordered it two days ago it should be in soon! I will be writing another follow up review :))
I found it very easy to locate the parts I was looking for. Prices were competitive and a wide selection was available.
I selected 20 inch Mammoth wheels and Nitto Recon tires. I opted for the free mount/balance and also purchased new TPS sensors. I am very appreciative of how the wheels/tires were packaged for shipping. My concerns about possible shipping damages were quickly over when I noticed how well the wheels/tires were packaged. American Trucks did a great job!
I ordered fender flares and open box tail lights. The lights were not packaged well, the housing ended up having pieces break off inside the box. Customer service was excellent, giving me options to choose from.
Very easy to shop with AT. Running barricade black running boards were easy to install and look great.
Also ordered a Rough Country rubber bed mat that fit perfect. AT is easy to shop at and I'll use it for my truck needs in the future.
I had to return a PPE trans pan and opted for store credit. Process was easy and I used the credit to purchase new accessories for my truck!
Doesn't fit my dash tried modifying as best I could, it just won't fit. It is crap.
I am very sorry to hear that it did not fit your 2007 F-150. I see that you have spoken with our team.
Please feel free to let me know if you have any questions or if you would like to discuss your experience.
I would be happy to help.
Amy
EXT 1257
Bri was awesome to work with. Had trouble with online order but she straightened it right out. Just wish I could have gotten the first responder discount as I am a professional firefighter.
I ordered the fog light kit, assuming it had the bezel, glass and all. Nope, just the led replacement. I have to send them back, I did reorder the ones I was originally looking for.
Thank you for leaving feedback. I am glad that you were able to locate the ones that come with the bezel included.
Please do not hesitate to reach out if you have any questions. We are happy to help!
You can always call or chat in to our customer service team.
Amy
EXT 1257
The parts came on time, nothing was missing or damaged and the on line instructions were easy to follow.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience with your Side Molding. I see that you have your return set up already but
Please let me know if you have any questions or if you would like to discuss your feedback.
Amy
EXT 1257