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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Super good, the order came well and fix perfect to my chevy 1500
Good. There was confusion with the delivery. It sounded good
Pan fits well, easy to install. Take off the exhaust manifolds and don't try to beat book time. Took two gallons of transmission fluid after the swap.
Was told by sales people it was a full complete lift and I didn't need to buy anything else turned out that they didn't include the extension bolts for the rear part of the lift
Jacob,
Thank you for reaching out about your leveling kit. I have left you a voicemail and I would be happy to discuss your order with you.
I would like the opportunity to make this right for you. Please give me a call back at EXT 1257.
Hope to hear from you soon!
Amy
Ordering was fine
The bumper I received was not for my truck
I have a trailer hitch that is welded to my bumper bracket
I will make it work (the skin)
A lot more work for me
Quick shipping. No problems. Everything is exactly as expected.
Hi Makayla!
I am very happy to hear that you are satisfied with your first order from us!
Thank you for your purchase of pocket style fender flares and for leaving feedback.
Please let me know if you have any questions.
Have a great day!
Amy
EXT 1257
Great service and great product for the price. You can't go wrong shopping at A/T
Was easy to navigate and find a bed cover that fits my needs. The plus side was the cover was easy to install, looks great, and is a hardcover. I was originally looking at a soft top. But when the one I bought had a really good sale on it. I couldn't pass the deal up. Highly recommend this site to anyone looking to find quality parts for their trucks.
Received product the first time after 1 week then did not even come close to fitting. The second replacement came in reasonable time and fit perfect
Hi Javier,
Really sorry the first set of wheel well guards did not work out. I am glad to hear that the second set did!
If you have any questions or if you would like assistance please feel free to contact me at EXT 1257.
I would be happy to speak with you about your experience.
Amy
Product came as described, fitment was good and easy to install.
Worked perfect no water leaks for about a week.Highly recommend this.
Love the way it sounds and the way it runs with this new filter.
The mounting brackets were wrapped up in groups of four allowing them to rub up against each other and rub the factory paint off. Hit the areas damaged with an outside flat black paint. Better quality inspection is needed too, one rail had two spots where the paint was knocked off and required touch up paint.
I was assisted by my order from Brandon Miranda. He was professional and got me the best deal. A great experience all around. Products came quick and easy to track through the tracking info sent to my email. I just wish I got less emails from American Trucks. I don't have the funds to buy something every week but yet I get multiple emails a week. Truck parts are not groceries lol.
Have not installed it yet. I did not get any instructions on where and what to bolt it too.
They have a lot of things I would like to get for my new truck.
Hi Guy,
These relocators can be placed where you would like. They require drilling to install successfully. Hardware has been included to aid proper fitment.
If you have any questions or if you would like to discuss your experience with your active cruise control relocator please contact me directly at EXT 1257.
I would be happy to review your order with you and answer any questions that you may have.
I hope to hear from you soon.
Amy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am glad to hear that all went well and you are happy with your exhaust Anthony.
Feel free to come back and leave a review about it as well. We would love to hear your opinion.
If you have any questions, just reach out to me at EXT 1257.
Have a great day!
Amy