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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Great experience buying these products. It looks nice my truck.
I have had 3 new Silverado's and I have ordered everything for them from American Trucks.Very detailed website easy to order and always on time delivery.
I like that you have a selection of the same products that I can choose from.Website is easy to navigate and orders are shipped and received without delays. I have ordered from y'all multiple times for several different trucks.
I talk to a representative but wound up with the wrong product for my particular application very disappointed had to be returned
Ordered 4 - 2" wheel spacers, 2 were the correct fit, 2 were not.
Thank you for speaking with me Shawn and again, really sorry for your experience with your wheel spacers.
I am glad we were able to get replacements out to you right away.
Feel free to contact me back with any questions and that store credit that we discussed is on your account now for your use.
Have a great day!
Amy
EXT 1257
Everything went good, except fedex! Product was awesome and fit perfectly, everything came correct! Definitely would recommend! I would recommend to American Truck to use different shipping company! Other than fedex, everything was great
Best quality and fast shipping I would definitely do business again in the future
I was amazed how fast I received my order. I was also impressed with the quality of the product. I purchased a rug mat for the bed of my Silverado and it was made of good quality. It was exactly as described on the website.
Very fast shipping and expected more purchases from me in the future!
I had a problem with my factory 2 piece lug nuts swelling, which resulted in the dealership not wanting to perform tire rotation. I then needed a flat tire fixed at a local repair shop, they were able to get the lug nuts off with a little extra work. I didn't want to deal with this problem on the side of the road and decided to buy replacements. When looking at 1 piece (solid) replacement lug nuts from a parts store it was going to be over $216 for 24 lug nuts but I found this kit for under $50 with it including the shipping.
Purchased a bug deflector first one came damaged called customer service and sent out the other one right away no problem or issues
Ordering was easy! Shopping was fast and my product came mint condition!
Mud flaps making them cheeks flap I tell you Hwhat! They match the rest of my truck perfect breaking necks with the looks
Fast shipping, product installation super easy, looks great on the truck.
The running boards arrived quickly and were easy to install. It took me about an hour.
OMAC floor mats were not even close to fitting the driver's side front of my 2024 Ford Ranger. The other 3 pieces fit well
Hi there David!
Really sorry to hear that this set did not fit well but the other one did.
I am glad it worked out. I tried to reach out to you over the phone, sorry I missed you.
If you wish to speak to me about your experience or if you have any questions
Please contact me at EXT 1257.
I would be happy to speak with you.
Amy
Super good, the order came well and fix perfect to my chevy 1500
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Really sorry that your mirror did not fit as expected Richard.
You have a voicemail from me. Please give me a call back if
You have any questions or if you would like to discuss your experience.
I would be happy to speak with you about it.
Have a great day.
Amy